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Answer Upon - What Is The Question To Start Asking Questions?
It is often said that business cards are the most important marketing tool. Because of this fact, it is essential to invest in high quality, colorful and laminated business cards. Everyone you meet is a potential customer and you you’re your business card to serve as a miniature billboard that advertise your products or services.Some great ideas to stand out from the crowd would be to select an unusual color, typeface, or message. Make certain that your business card contains all the information necessary for people to remember it. The information you want t
“What if I was to listen to this person completely, without judgment and filters, could I really understand what they are trying to say?”
“What if I did give this person a raise?”
“What if I were to train everyone in basic skill sets, would I see an increase in Customer Satisfaction? And ju
"If advertisers spent the same amount of money on improving their products as they do on advertising then they wouldn't have to advertise them." ~Will RogersOle Will had a point there!It amazes me when I see a product that looks limp by comparison to those next to it on the counter. I want substance, and I believe it would be safe to assume others want substance as well. Quality is substantial value.When you create a product with substantial value, high-quality speaks for itself. You don’t have to tell others how gr
It started with me thinking that a lot of people may be feeling that they have been “sentenced” to spend their life in Customer Service. And I started thinking “How very sad for them” that they don’t see the real potential there is for a lifelong career and how rewarding that really is.
Now, some of you that know me would say that there were several times in my life that I did not see it that way at all. Yep, it happened to me too. I lost my objectivity.
There were also moments that I questioned my sanity, and I was sure that the root of all evil had to be the Customers and Employees I was working with.
I became a serious Schleprock. If there was a bad experience waiting to happen, all I had to do was show up, and it was sure to find me. As far as I could see there were nothing but idiots and morons and they were all trying to ruin my day.
Not what has this got to do with anything you might ask? Hmmmm?
It just that as a recovering Schleprock, (the steps are the same, starting with acknowledgement), I had to learn a few new skills to help me get through each and every day. And it starts with asking “What if” questions.
Let me illustrate.
“What if this upset Customer that is standing in front of me has only one experience this day with a human being, and that person is me?”
“What if I have only one chance to make this person my friend, what will I say and how will I act?”
“What if there were no tomorrow for me, would I look back on how I have served in this position with pride?”
“What if the next time I see this employee/customer/friend/person and his/her family I am standing next to them at his/her gravesite?”
“What if I was to listen to this person completely, without judgment and filters, could I really understand what they are trying to say?”
“What if I did give this person a raise?”
“What if I were to train everyone in basic skill sets, would I see an increase in Customer Satisfaction? And jus
Job search techniques have changed dramatically in the last decade, spurred on by not only the internet itself, but also by the digital economy. We all know of people who rarely see the inside of an office. Those same people might be sending in their weekly reports via blackberry, let alone a regular email account.Whenever society changes like this, the scam artists are right in there with the rest of us. As a job seeker, you need to be diligent, and aware of ways to ensure the security of your personal information.Here are some important facts to keep in
Now, some of you that know me would say that there were several times in my life that I did not see it that way at all. Yep, it happened to me too. I lost my objectivity.
There were also moments that I questioned my sanity, and I was sure that the root of all evil had to be the Customers and Employees I was working with.
I became a serious Schleprock. If there was a bad experience waiting to happen, all I had to do was show up, and it was sure to find me. As far as I could see there were nothing but idiots and morons and they were all trying to ruin my day.
Not what has this got to do with anything you might ask? Hmmmm?
It just that as a recovering Schleprock, (the steps are the same, starting with acknowledgement), I had to learn a few new skills to help me get through each and every day. And it starts with asking “What if” questions.
Let me illustrate.
“What if this upset Customer that is standing in front of me has only one experience this day with a human being, and that person is me?”
“What if I have only one chance to make this person my friend, what will I say and how will I act?”
“What if there were no tomorrow for me, would I look back on how I have served in this position with pride?”
“What if the next time I see this employee/customer/friend/person and his/her family I am standing next to them at his/her gravesite?”
“What if I was to listen to this person completely, without judgment and filters, could I really understand what they are trying to say?”
“What if I did give this person a raise?”
“What if I were to train everyone in basic skill sets, would I see an increase in Customer Satisfaction? And ju
“There’s nothing new under the sun” is probably the one phrase no inventor wants to hear, seldom believes, and is always trying to prove wrong. However, moving too quickly to prototype stage and first disclosure can turn out to be costly for the inventor who doesn’t take the time to find out if his or her invention is already patented. Yet, with over 3000 utility patents being issued each week in the United States, that can seem like a daunting if not downright impossible task. So, what can the inventor do to get
Not what has this got to do with anything you might ask? Hmmmm?
It just that as a recovering Schleprock, (the steps are the same, starting with acknowledgement), I had to learn a few new skills to help me get through each and every day. And it starts with asking “What if” questions.
Let me illustrate.
“What if this upset Customer that is standing in front of me has only one experience this day with a human being, and that person is me?”
“What if I have only one chance to make this person my friend, what will I say and how will I act?”
“What if there were no tomorrow for me, would I look back on how I have served in this position with pride?”
“What if the next time I see this employee/customer/friend/person and his/her family I am standing next to them at his/her gravesite?”
“What if I was to listen to this person completely, without judgment and filters, could I really understand what they are trying to say?”
“What if I did give this person a raise?”
“What if I were to train everyone in basic skill sets, would I see an increase in Customer Satisfaction? And ju
The Flow of Natural Resources and Raw Materials is vital to our nations Industrial Capacity and Job base. There are many reasons why we should be harvesting our own raw materials that already exist in this country, rather than importing them, whenever it is feasible or possible. When there are reasons, which prevent us from doing the collecting of those natural resources within our own country, then and only then should we look towards our trading partners to supply us such raw materials and resources.When we can mine such raw materials within our borders and tra
Let me illustrate.
“What if this upset Customer that is standing in front of me has only one experience this day with a human being, and that person is me?”
“What if I have only one chance to make this person my friend, what will I say and how will I act?”
“What if there were no tomorrow for me, would I look back on how I have served in this position with pride?”
“What if the next time I see this employee/customer/friend/person and his/her family I am standing next to them at his/her gravesite?”
“What if I was to listen to this person completely, without judgment and filters, could I really understand what they are trying to say?”
“What if I did give this person a raise?”
“What if I were to train everyone in basic skill sets, would I see an increase in Customer Satisfaction? And ju
Your Guide to Navigating the Road of WorkDo you feel that your life is an express lane and you are driving blindly? Ever feel that way about your career? You spend most of your waking hours on the thruway of work. Are you one of many people who are working in a job they are not satisfied with? Some wonder how they got where they are in the first place; did they somehow miss a turn along the way? Many have lost their passion for work altogether, they arrive each day on cruise control and return, gas tank emptied at the end of the day.Wish you had a AAA road
“What if I was to listen to this person completely, without judgment and filters, could I really understand what they are trying to say?”
“What if I did give this person a raise?”
“What if I were to train everyone in basic skill sets, would I see an increase in Customer Satisfaction? And just as importantly, would I see an increase in Employee Satisfaction?”
“What if I really applied myself and learned everything I could about what I do, and just adopted one new idea a month?”
“What if I was to sit down with everyone who is responsible for taking care of the assets (our Customers) we worked so hard to get, and asked them what they think?”
“What if I followed through on action statements, recommendations, mission statements and promises? What would my career look like? What would my Department look like? What would my life look like?”
“What if I were to greet every person I meet for one full month with a smile, and a warm greeting?”
“What if I am that person’s only interaction with another human being for a whole week? What would I like them to remember about me?”
See, here’s what happens when you start asking “What if.”
You start thinking about the possibilities and not the limitations.
Without “What if” there can never be a “What is.”
This also helps you focus on the other person, not yourself.
You can apply this question to any part of your daily life. And once you do, your mind begins to open doors that were previously closed.
Now, with anything there is a risk. You may ask the question and still have an unpleasant experience or result regardless. So what.
You would have anyways.
Think of it this way. If you are not asking “What if”, what are you asking?
Maybe “When am I ever going to get out of this” or “Why is everything always happening to me” or “How come everybody else…..?” Sounds a little like someone is calling the waaaaaaambulance doesn’t it?
So, get your head on right. Make a decision to start doing something a
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