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Answer Upon - Translation - The Key to Excellent Customer Service
This is the third installment to the article "Proper Questions To Ask In An Interview". Although this installment can be read alone, it would be best to read the first and second previous articles first.When it comes to asking a person for references, an employer can ask for the names of persons willing to provide professional and/or character references for the prospective employee. An employer should ask, "By whom were you referred for a position here"? An employer should not ask a prospective employee questions of a prospective employee's former employers or acquaintances which elicit information specifying the prospective employee's religious creed, co
Papa Johns International, CNN, Wells Fargo, the American Lung Association, Lowe's, even the IRS--across multiple industries, through online and pri
If you're really into medical billing you know the importance of doing a HCPCS update. You also know the headaches that doing these can give you. In this particular installment, we're going to look at some basic things about HCPCS, including, for the uninformed out there, what they are, how the updates are done and what problems you are likely to encounter when doing yours.The first thing that probably should be explained is what HCPCS stands for. HCPCS is an acronym for HCFA Common Procedure Coding System. So just what is this system? Well, it's a system where every procedure and piece of equipment that is sold in the world of medicine is given a specif
There's a German saying that I love to quote: If I'm selling, I'll speak English, but if I'm buying, Sie mussen deutsch sprecken (you have to speak German). I like that sentence because it points out the one thing that American companies seem to get right domestically, but not internationally: customer service comes first.
Here in the land of "the customer is always right," we tend to think that the customer always speaks English. And, a lot of the time, we're right. In Denmark, for example, English is taught from elementary school up. English is the most popular foreign language taught to grade schoolers in the EU and has quickly become a powerful language of commerce throughout all of Asia. But just because someone speaks a language doesn't mean that they speak it well or that you should expect them to. Your customers may speak English, but when it comes to strengthening your sales, is English the language of customer service?
Papa Johns International, CNN, Wells Fargo, the American Lung Association, Lowe's, even the IRS--across multiple industries, through online and pri
You sincerely believe you are the best qualified among the candidates for the promotion to manager of your department. You believe you deserve it. Your friends agree.But, wham! The rug has been pulled out from under you. The position you would have given an eyetooth for goes to someone else. Your ego is trampled. You are mad and disappointed. You want to march in, tell the boss where to go and leave the place.But hold on. Apply a little common sense before you go off the deep end. You've still got your job and this is a good time to consider where you want to go with your career. Force your chin up. Congratulate the winner right away. This will
Here in the land of "the customer is always right," we tend to think that the customer always speaks English. And, a lot of the time, we're right. In Denmark, for example, English is taught from elementary school up. English is the most popular foreign language taught to grade schoolers in the EU and has quickly become a powerful language of commerce throughout all of Asia. But just because someone speaks a language doesn't mean that they speak it well or that you should expect them to. Your customers may speak English, but when it comes to strengthening your sales, is English the language of customer service?
Papa Johns International, CNN, Wells Fargo, the American Lung Association, Lowe's, even the IRS--across multiple industries, through online and pri
Having prepared your best for your dream job interview, it would feel pretty bad to miss out something trivial which has the potential to make or break your candidacy. Because you should not leave your job search to chance, it is best to have a checklist of things to do and carry to the interview and follow it.General Checklist1. Do you have a neat haircut and did you shave? 2. Do you have your suit pressed and cleaned? 3. Are your shoes shined?Checklist of Things to Carry1. Extra copies of resume 2. Photocopies of your credentials, including your school certificates and any other certificates of professional training y
Papa Johns International, CNN, Wells Fargo, the American Lung Association, Lowe's, even the IRS--across multiple industries, through online and pri
If you're anything at all like me, you weren't in need of constant reminders to pay all of the monthly bills. And don't we all know that there are plenty of them including credit cards, electricity, cable, water, rent, and car loan or I will simply forget all about them. I've attempted many ways to overcome my little absent-mindedness, including such things as posting notes to myself on my refrigerator so I see them each day, using a PDA to keep track of due dates, and declaring a specific day each month when I will set everything else the size and take care of paying my bills right then and there. But none of those things were very effective, and I kept getting wha
Papa Johns International, CNN, Wells Fargo, the American Lung Association, Lowe's, even the IRS--across multiple industries, through online and pri
It is reported by the U.S. Department of Labor that the prospects for work in the foodservice industry are growing rapidly. In case you'd like to work in this industry, then you've definitely made a wise decision. There are many opportunities for growth if you take this career path. Here are some suggestions how you can make a stable income while working in the foodservice industry. Having a job or a career in this popular business might turn to be profitable as well as fun. You can easily find entry level positions like waitress or waiters, bus hops, kitchen help and hostesses.Maybe these job opportunities are not very appealing to you and you wouldn't like
Papa Johns International, CNN, Wells Fargo, the American Lung Association, Lowe's, even the IRS--across multiple industries, through online and print advertising, American business are starting to tap into the 52 million people in this country who speak a language other than English at home. These people just aren't immigrants; they're a target market. That's why companies like Bank of America, DISH Network, and AT&T are offering their websites in Spanish--because they want to reach out to this market. Because if they don't reach out to them, someone else will and their money--that sale--will go to the competition. Trick of the matter is, however, if you want to reach them, you can't do it in English. According to the US Census Bureau, in 2005, over 29 percent of all Spanish speakers, 22 percent of Asian and Pacific Islander speakers, and more than 13 percent of Indo-European speakers in the US today speak English "not well" or "not at all." This is in a country where English is the spoken vernacular, the language of education and commerce, the main language us
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