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Answer Upon - The space race, Customer Service and monkeys flying rocket ships. 7 strategies for the New Year.
Getting a job as a graphic designer not only requires a good interview with the employer, but also a great portfolio. Your graphic designer portfolio makes you shine, so assemble a portfolio that represents your unique talent to increase your options and latch onto every opportunity.Cleanliness is very much required in the graphic designer portfolio. The pieces in your portfolio shouldn’t be dog-eared, torn or scuffed, nor should the portfolio case be dirty. Keep only ten to twelve pieces in your graphic d
Entrepreneurs have an essential task on their hand when considering various strategies of their business promotion. The myriad chores of their work make them hire the services of outside firms to fulfill certain responsibilities on their part. Hiring the services of a logo design firm is one of the vital tasks that owners have to perform. As such, it's very necessary for entrepreneurs to thoroughly investigate the efficiency and service quality of these firms prior to avail of their services.First and fore
And I submit for your consideration that driving a rocket in the space race and good Customer Service Management are exactly the same. Let me explain why.
Your business is your rocket ship. In this ship is everything you need to survive when venturing into the hostile environment that is space. (And business) In it you will find life support systems, food and water, power, data bases, computer systems and communications.
Pretty cool, huh. You were driving a rocket ship the whole time and you just thought you were at work.
There is one other element to consider in space flight and business. It’s the people flying your rocket ship. So, I’d like to tell a little story about the space race, monkeys and astronauts.
As the space race was starting, it became apparent that eventually someone was going to have to strap in, flip the switch and ride a burst of hot flame into orbit. Not wanting to risk human life, the idea was floated to teach a monkey to ride in the rocket, thereby getting the data necessary to facilitate safe human flight. (Can you imagine the conversation around that conference table? “We’ve just spent a gazillion dollars on these rockets and we need someone to test fly them.” From the back of the room a voice of reason shouts out “We can get a monkey to do
Office chairs come in all shapes, sizes and colors. Ergonomics tells us about a healthy design for the office chair. Chairs can come with adjustable parts. Yet, the human body also comes in a variety of shapes and sizes.Some are tall some are short. Some require a bigger chair width and some would prefer a smaller width. Sadly, the body cannot be as flexible as an ergonomic office chair! Although, it is not possible to find the 'perfect' office chair to suit everybody, it is quite possible to adjust
Your business is your rocket ship. In this ship is everything you need to survive when venturing into the hostile environment that is space. (And business) In it you will find life support systems, food and water, power, data bases, computer systems and communications.
Pretty cool, huh. You were driving a rocket ship the whole time and you just thought you were at work.
There is one other element to consider in space flight and business. It’s the people flying your rocket ship. So, I’d like to tell a little story about the space race, monkeys and astronauts.
As the space race was starting, it became apparent that eventually someone was going to have to strap in, flip the switch and ride a burst of hot flame into orbit. Not wanting to risk human life, the idea was floated to teach a monkey to ride in the rocket, thereby getting the data necessary to facilitate safe human flight. (Can you imagine the conversation around that conference table? “We’ve just spent a gazillion dollars on these rockets and we need someone to test fly them.” From the back of the room a voice of reason shouts out “We can get a monkey to do
Failure to implement the recommendations of an investigation into what ails an organisation is a norm for most organisations.For some organisations it is a serial norm. As a consultant arriving to complete the analysis of a perceived problem or to determine the problem behind some prevalent symptoms, one of our first requests is to have delivered to us previous reports into the problem.It is normal to have delivered to us ten or more reports consisting of internal and external audit reports, previou
Pretty cool, huh. You were driving a rocket ship the whole time and you just thought you were at work.
There is one other element to consider in space flight and business. It’s the people flying your rocket ship. So, I’d like to tell a little story about the space race, monkeys and astronauts.
As the space race was starting, it became apparent that eventually someone was going to have to strap in, flip the switch and ride a burst of hot flame into orbit. Not wanting to risk human life, the idea was floated to teach a monkey to ride in the rocket, thereby getting the data necessary to facilitate safe human flight. (Can you imagine the conversation around that conference table? “We’ve just spent a gazillion dollars on these rockets and we need someone to test fly them.” From the back of the room a voice of reason shouts out “We can get a monkey to do
Recently, one of the best stained glass supply and teaching centers in Salt Lake City, closed their doors. They were very aggressive and well run. They had been in business for over fifteen years (I don't know how long their actual years of operation were). Why did they fail? What was new? Two years previously, the long time run business was sold by the original owner who wanted to retire to a man who had made enough money for the purchase running a janitorial business.But, he was soon to discover that the
As the space race was starting, it became apparent that eventually someone was going to have to strap in, flip the switch and ride a burst of hot flame into orbit. Not wanting to risk human life, the idea was floated to teach a monkey to ride in the rocket, thereby getting the data necessary to facilitate safe human flight. (Can you imagine the conversation around that conference table? “We’ve just spent a gazillion dollars on these rockets and we need someone to test fly them.” From the back of the room a voice of reason shouts out “We can get a monkey to do
After you’ve completed the inventory of existing files, the next step is to establish user-friendly retention guidelines. Often, offices are glutted with paper and computer files because people using them aren’t given guidelines about what to keep and what to eliminate. Ironically, some organizations do have such guidelines, but they’re not communicated to the people who really need them, or not provided in a user-friendly form. One company I worked with had a guidebook that was nearly a hundred pages long, but p
So the call went out, find a monkey to go to space. Now we have continents full of monkeys, however, it’s doubtful any of them had seen a rocket much less flown one or even had any idea they were going to learn how to fly. They are monkeys after all. As the search started, it became apparent that we would need to set a few standards in place. We had to find acceptable monkeys.We had to train them. They had to be able to complete some simple tasks, pull a few levers, push a few buttons and survive the trip back to earth.
After all of the experiments were over, and we had all of the data, we went out and found the best pilots and asked them if they wanted to become astronauts. We had a very stringent selection process that filtered out those that would not make it in the harsh environment of space. We instituted a long intensive training program to make sure that the astronauts could fly rocket ships and respond appropriately in case of an emergency. We then edified the position to attract even more talented pilots who wished to become astronauts. (Who didn't want to be an astronaut growing up)
We didn’t recruit or train any more monkeys. We found that we had all that we needed.
Nice story. What does that have to do w
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