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  • Answer Upon - Customers - NO

    Top 5 Tips for College Grads Entering the Working World
    1) Build a Relationship With Your Boss:Like it or not, no single individual has a greater impact on your career future than your direct supervisor. So, how do you get on their good side from the sta
    d begs them to come back by slashing prices (and profits).


    Key Learning Point
    --------------------------------------------------------------------------------

    Business Cards
    “Let me give you my card,” should be a staple in your networking conversations. If you have just started your own business and you do not have business cards, then you need to place it toward the top of you
    Customers...NO!

    We were visiting in Gisborne, an attractive small town near Melbourne, Australia.

    Walking along the main street I saw a small clothing store with a very bold sign pasted on the door directly above the doorknob. It read:

    CUSTOMERS NO… jam donuts, sticky buns, fizzy drinks, mucky boots, cigarettes, ice creams, gooey lollies, water pistols, fairy floss or half-eaten fruit in this shop. Thank you.

    I understand the need to keep a shop clean, but the largest, loudest and strongest message in the sign is clearly:

    CUSTOMERS NO...

    In the window next to the door was an even larger sign:

    UP TO 50% OFF!!

    What an odd way to do business! The first sign scares customers away. The second begs them to come back by slashing prices (and profits).


    Key Learning Point
    --------------------------------------------------------------------------------

    Resume Outline - Add Structure & Flow to Your Resume
    Building your resume, based on a resume outline will give it structure and flow... it provides an outline of all the things you should include in your resume.A resume is one of the most imp
    ign pasted on the door directly above the doorknob. It read:

    CUSTOMERS NO… jam donuts, sticky buns, fizzy drinks, mucky boots, cigarettes, ice creams, gooey lollies, water pistols, fairy floss or half-eaten fruit in this shop. Thank you.

    I understand the need to keep a shop clean, but the largest, loudest and strongest message in the sign is clearly:

    CUSTOMERS NO...

    In the window next to the door was an even larger sign:

    UP TO 50% OFF!!

    What an odd way to do business! The first sign scares customers away. The second begs them to come back by slashing prices (and profits).


    Key Learning Point
    --------------------------------------------------------------------------------

    How to Think Outside the Box by Looking AT the Box
    Nobody notices normal. I learned that early in life when I discovered my secret calling to be a class clown. I quickly learned that the key to being funny is in saying what people don’t expect you to say - t
    ls, fairy floss or half-eaten fruit in this shop. Thank you.

    I understand the need to keep a shop clean, but the largest, loudest and strongest message in the sign is clearly:

    CUSTOMERS NO...

    In the window next to the door was an even larger sign:

    UP TO 50% OFF!!

    What an odd way to do business! The first sign scares customers away. The second begs them to come back by slashing prices (and profits).


    Key Learning Point
    --------------------------------------------------------------------------------

    Becoming a CPA
    The letters CPA mean a Certified Public Accountant to the professional business world. They also mean that a person has received a very broad-based education, has passed all parts of the CPA exam, and has th
    p>CUSTOMERS NO...

    In the window next to the door was an even larger sign:

    UP TO 50% OFF!!

    What an odd way to do business! The first sign scares customers away. The second begs them to come back by slashing prices (and profits).


    Key Learning Point
    --------------------------------------------------------------------------------

    11 Ways to be the Greatest Receptionist Ever
    1. Get descriptions of the people coming in for appointments. When you recognize them you can say, “Welcome in Mr. Jackson! Have a seat and Steve will be with you shortly.”2. Get business cards, nam
    d begs them to come back by slashing prices (and profits).


    Key Learning Point
    --------------------------------------------------------------------------------

    Customers form opinions about every aspect of your business: your place, people, products, packaging and procedures. Anything not 100% customer friendly is a message that screams (or whispers): `Stay Away!'


    Action Steps
    --------------------------------------------------------------------------------

    What messages are you sending to your clients? Review your website, application forms, product information, customer service counters, returns procedures, etc. Actively seek out moments that are unpleasant, inconvenient, problematic, confusing, offensive or difficult to understand. Then go to work and smooth the way. Make sure every point of contact says it loud and clear: CUSTOMERS WELCOME!

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