Tags |
|
|
Links |
|
|
Answer Upon - In the Spirit of Service
Big and Yellow 'M' reminds you McDonalds... 'DELL' with oblique E reminds you famous 'Dell' computers...No matter somebody is a beginner or a well established business person, they need to make their produc
To offer the spirit of service, look beyond your customer’s request to identify their true concerns. What you can offer may be different, and more effective, than what they have requested. Listen for unspoken needs, not jus
An analysis of the annual reports and statistics of organizations across industries can help predict job trends in the short term. However, in an increasingly volatile economic situation that is susceptible to imp
One worthy winner is an unnamed night nurse in the maternity ward of a nearby hospital.
A new father wrote to me with this report:
‘My experience at the hospital was very positive. I was staying over with my wife after the delivery. One night I had a headache (maybe from the lack of sleep and being a first-time parent). I asked one of the staff for a pain reliever. She gave me a neck rubdown for a few minutes instead! That really made me feel better, and no need for medication. I was impressed that the staff went out of her way to satisfy a “customer”, even when I wasn’t the baby or the mother. Is that good customer service or what?’
You bet it is! Three key characteristics of an ‘UP Your Service Mindset’ are: abundant generosity, genuine compassion and seeing the world from your customer’s point of view. Whoever she is, this night nurse at the hospital clearly demonstrated all three.
Key Learning Point
--------------------------------------------------------------------------------
To offer the spirit of service, look beyond your customer’s request to identify their true concerns. What you can offer may be different, and more effective, than what they have requested. Listen for unspoken needs, not jus
Imagine you’re landing on the beach in war and I guess we could say you are like those poor unfortunate souls, the Cuban Freedom Fighters (if you’re old enough to remember that one) who landed down there during th
‘My experience at the hospital was very positive. I was staying over with my wife after the delivery. One night I had a headache (maybe from the lack of sleep and being a first-time parent). I asked one of the staff for a pain reliever. She gave me a neck rubdown for a few minutes instead! That really made me feel better, and no need for medication. I was impressed that the staff went out of her way to satisfy a “customer”, even when I wasn’t the baby or the mother. Is that good customer service or what?’
You bet it is! Three key characteristics of an ‘UP Your Service Mindset’ are: abundant generosity, genuine compassion and seeing the world from your customer’s point of view. Whoever she is, this night nurse at the hospital clearly demonstrated all three.
Key Learning Point
--------------------------------------------------------------------------------
To offer the spirit of service, look beyond your customer’s request to identify their true concerns. What you can offer may be different, and more effective, than what they have requested. Listen for unspoken needs, not jus
A logo design, commonly known as a logo, is the graphic element of a trademark or brand, set in a special font or arranged in a particular but legible way. The color, shape, typeface, etc. of a logo should be dist
You bet it is! Three key characteristics of an ‘UP Your Service Mindset’ are: abundant generosity, genuine compassion and seeing the world from your customer’s point of view. Whoever she is, this night nurse at the hospital clearly demonstrated all three.
Key Learning Point
--------------------------------------------------------------------------------
To offer the spirit of service, look beyond your customer’s request to identify their true concerns. What you can offer may be different, and more effective, than what they have requested. Listen for unspoken needs, not jus
We’ve all been there. You submit your application for a job you would be perfect for, but don’t hear from the company for three weeks. They call to invite you to an in-person interview, but the earliest they can
Key Learning Point
--------------------------------------------------------------------------------
To offer the spirit of service, look beyond your customer’s request to identify their true concerns. What you can offer may be different, and more effective, than what they have requested. Listen for unspoken needs, not jus
The battle in the industry had totally perked up into tight and stiff competition. Businesses had used different marketing strategies in order to be recognized and be on top of the line in the business. Numerous a
To offer the spirit of service, look beyond your customer’s request to identify their true concerns. What you can offer may be different, and more effective, than what they have requested. Listen for unspoken needs, not just spoken words.
Action Steps
--------------------------------------------------------------------------------
Extend your care beyond the normal course of action. Serve your customers, and those they love, the way you would love to be served.
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.hubyou.info/article/14926/hubyou-In-the-Spirit-of-Service.html">In the Spirit of Service</a>
BB link (for phorums):
[url=http://www.hubyou.info/article/14926/hubyou-In-the-Spirit-of-Service.html]In the Spirit of Service[/url]
Related Articles:
Speak Out and Promote Your Message. Put 'em on Wristbands!
Ten Great Careers For Single Parents
Seven Steps to Better Networking
Bookmark it:
|