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  • Answer Upon - The Use and Abuse of OEE

    How To Get a Job Offer From Every Interview
    About four years ago a friend told me one night that she had an interview the next week and was looking for some comfort as she was extremely nervous, as most people are about interviews. I thought back on my my carreer and realized that in the nine year of my career I had been to thirteen interviews and, more importantly, that I had received a job offer from every one of those interviews. I did not accept all the offers, but the point is that I had not once been to an interview without getting a job offer from it.In the past four years, I have been to another 6 interviews, of which I did not get job offers for 2 of them. The one was an interview at Volkswagen which a friend had setup because he "wanted" me to work there and by the time we started the interview, I realized that the position was not in my field at all. The second one was a telephonic interview, which I hate, and I simply did not see eye to eye with the
    an however also make a useful distinction between performance losses due to deterioration or contamination and those caused by inherent machine characteristics. As with breakdowns this gives us two improvement approaches – better maintenance or equipment re-design.

    Improvement

    The only reason to measure and analyse anything is to improve it. If we are not going to use the whole improvement cycle there is no point in measuring OEE. It tells us nothing we do not already know. At a gross level all OEE tells you is how much you made compared to what you wanted to make, and any schedule adherence measure would tell you that already. Averaging OEE’s over whole plants or time periods just hides issues – OEE is a specific measure for use in specific improvement projects.

    The biggest misuse of OEE is to use it to compare different processes, plants or machines. OEE is not a useful executive KPI. It is not even a very useful operational measure. It is an improvement measure, for people who want to improve their equipment performance.

    How to massage your OEE

    1) When the machine breaks down, log it to planned maintenance
    2) Do changeovers during planned maintenance or at weekends if not 24/7
    3) Use an easy performance standard
    4) Measure the best machine and quote that figure
    5) Set arbitrary targets and achieve them through the above

    U

    Telecom Audits
    Maintaining a telecommunications network involves huge expenses and you cannot rule out the incidence of intended or inadvertent lapses, which may slash your profits or run you into a loss. A Telecom Audit by an expert agency is essential in your own interest to run your business successfully.You just need to search the net to get the services of outside agencies. Since you would be paying them and also placing vital records at their disposal, it would be important to ask them questions regarding the maintenance of security and privacy for your business. You can also ask them for references to cross-check the qualifications of their team of auditors and their claims of efficient performance.Hiring such an agency saves you from maintaining your own in-house team of auditors whose salaries and other overheads may cost you heavily in terms of money and extra administrative responsibility. A plus point in hiring o
    What is OEE for?

    The simple answer is “Improvement”. OEE is an improvement measure and is used as part of the improvement cycle. Unfortunately, much is made of the 85% ‘World Class Standard’ an arbitrary target found in the original TPM literature. Not only is this target out of date (Nissan in Sunderland are running welding lines at 92-93% OEE) it gives the wrong message. A customer has no interest in your OEE – that is an internal measure, which relates to your efficiency and costs. The customer is far more interested in a measure such as On Time In Full (OTIF) ie did I get my order? Running a manufacturing business on an arbitrary efficiency measure rather than a customer satisfaction measure is a recipe for disaster. The best use of an OEE target such as 85% is to recognise that if you are reaching that level and the customer is still not getting his orders on time, then you may have a capacity constraint.

    OEE does not tell us if we have a problem, the customer does. What OEE does do is help us analyse the problem and make improvements. This is why Toyota use it as a spot measure on a particular machine where there is a capacity or quality problem. Calculating the OEE of anything other than a discrete machine or automated line is pointless; we have far better measures of the efficiency of a factory or department as a whole.

    OEE developed out of the need for improvement groups to have a way of measuring and analysing equipment problems as part of their Define, Measure, Analyse, Improve, Control cycle. OEE defines the expected performance of a machine, measures it and provides a loss structure for analysis, which leads to improvement. It can then be used as a tracking measure to see if improvement is being sustained ie if control is sufficient.

    What does OEE measure?

    At its simplest, OEE measures the Availability, Performance and Output Quality of a machine.

    A machine is available if it is ready to produce, as opposed to being broken down or having some changes or adjustments made. The definition of availability allows for planned maintenance, when the machine is not meant to be available to production, but makes no allowance for changeovers etc. No machine with changeovers can ever be 100% available. The reason for taking such a hard line is that changeovers are a major loss to both efficiency and flexibility, so the OEE analysis focuses attention on it by making no changeover allowances.

    Performance efficiency measures the output during available time compared to a standard. Here there can be debate about what the standard output should be. A good rule of thumb is to make the performance calculation based on best known performance. This may be greater or less than design speed. My argument is that if a machine has never reached its design performance it is not helpful to measure against that. On the other hand, if it has consistently out performed the design spec you can have (and I have seen) performance figures of 140%, which can hide poor availability. This is always remembering that one purpose of OEE is to help tell you if you have the capacity to meet customer demand.

    Output Quality is a First Time Through measure – what percentage of the output was right first time, without any rework. FTT measures are always the best quality measures. The issue in OEE is that sometimes the quality feedback is not immediate. In FMCG businesses, a customer complaint can be received three months or more after production. In these cases it is best not to include quality in the OEE calculation and use a more customer focused measure for quality – number of complaints etc. If there is no way we can use the Quality component of OEE in a real time improvement cycle, then it is pointless to measure it.

    Loss Analysis

    The next level of analysis is the seven (or six or eight or sixteen) losses. Within OEE we usually talk about seven losses, although TPM loss structures have been known to define 23 losses in all.

    Availability losses are primarily Breakdowns and Changeovers. Changeovers can be separated into Tool changes, Material changes and Reduced Yield at start up, but fundamentally these are the same issue. Further analysis reveals breakdowns to have two fundamental types, those due to deterioration because of inadequate maintenance and those due to inherent machine characteristics.

    This gives us three basic responses to availability issues – improve changeovers through SMED, improve basic maintenance and improve machine characteristics. Depending on the Pareto analysis of losses we may need to act on one, two or all three of these.

    Performance losses are usually separated into speed loss and minor stops – is the machine running slow, or is it stop-starting? The definition of minor stop is also open to debate – originally it was less than ten minutes, then five minutes, then three minutes. The pragmatic approach is to say that if you can measure the amount of time lost for a stop it is a breakdown, not a minor stop. If you can only record the quantity of stops, then they are minor stops.

    There is some practical use for the speed/minor stop distinction – if a machine is running slow we can always speed it up, whereas if it is jamming we need to look at the physical mechanism and try to remove the cause of the jams (my favourite example is where we found the root cause was when metal washers were being loaded into a hopper with a metal shovel, which damaged some, which then jammed the feed – the solution was a plastic shovel!).

    We can however also make a useful distinction between performance losses due to deterioration or contamination and those caused by inherent machine characteristics. As with breakdowns this gives us two improvement approaches – better maintenance or equipment re-design.

    Improvement

    The only reason to measure and analyse anything is to improve it. If we are not going to use the whole improvement cycle there is no point in measuring OEE. It tells us nothing we do not already know. At a gross level all OEE tells you is how much you made compared to what you wanted to make, and any schedule adherence measure would tell you that already. Averaging OEE’s over whole plants or time periods just hides issues – OEE is a specific measure for use in specific improvement projects.

    The biggest misuse of OEE is to use it to compare different processes, plants or machines. OEE is not a useful executive KPI. It is not even a very useful operational measure. It is an improvement measure, for people who want to improve their equipment performance.

    How to massage your OEE

    1) When the machine breaks down, log it to planned maintenance
    2) Do changeovers during planned maintenance or at weekends if not 24/7
    3) Use an easy performance standard
    4) Measure the best machine and quote that figure
    5) Set arbitrary targets and achieve them through the above

    Us

    Control Panels for Identifying Switches and Controls
    Control panels are used to identify switches and controls on equipment. May cover membrane switches, and have holes for switches or screws, clear areas for indicator lights, etc. Usually printed on Lexan pr Lexsaver. Because control panels are often subject to physical contact - whether due to use of membrane switches, or due to proximity to connectors and control knobs--the most durable materials are usually used in their construction. For practical purposes, this generally means one of three types of material compositions: Lexan® 10 mil, LexSaver™ or Polyester 2 mil - Gloss White or Clear.Lexan® 10 mil UL RECOGNIZED: This is the most common construction for electronic control panels. 10 mil clear Lexan® (polycarbonate) with a velvet finish on the top surface is subsurface printed (printed with mirror image) on the back side. A 2 mil or 5 mil adhesive (usually crystal clear adhesive; we use 3M 467MP
    improvement groups to have a way of measuring and analysing equipment problems as part of their Define, Measure, Analyse, Improve, Control cycle. OEE defines the expected performance of a machine, measures it and provides a loss structure for analysis, which leads to improvement. It can then be used as a tracking measure to see if improvement is being sustained ie if control is sufficient.

    What does OEE measure?

    At its simplest, OEE measures the Availability, Performance and Output Quality of a machine.

    A machine is available if it is ready to produce, as opposed to being broken down or having some changes or adjustments made. The definition of availability allows for planned maintenance, when the machine is not meant to be available to production, but makes no allowance for changeovers etc. No machine with changeovers can ever be 100% available. The reason for taking such a hard line is that changeovers are a major loss to both efficiency and flexibility, so the OEE analysis focuses attention on it by making no changeover allowances.

    Performance efficiency measures the output during available time compared to a standard. Here there can be debate about what the standard output should be. A good rule of thumb is to make the performance calculation based on best known performance. This may be greater or less than design speed. My argument is that if a machine has never reached its design performance it is not helpful to measure against that. On the other hand, if it has consistently out performed the design spec you can have (and I have seen) performance figures of 140%, which can hide poor availability. This is always remembering that one purpose of OEE is to help tell you if you have the capacity to meet customer demand.

    Output Quality is a First Time Through measure – what percentage of the output was right first time, without any rework. FTT measures are always the best quality measures. The issue in OEE is that sometimes the quality feedback is not immediate. In FMCG businesses, a customer complaint can be received three months or more after production. In these cases it is best not to include quality in the OEE calculation and use a more customer focused measure for quality – number of complaints etc. If there is no way we can use the Quality component of OEE in a real time improvement cycle, then it is pointless to measure it.

    Loss Analysis

    The next level of analysis is the seven (or six or eight or sixteen) losses. Within OEE we usually talk about seven losses, although TPM loss structures have been known to define 23 losses in all.

    Availability losses are primarily Breakdowns and Changeovers. Changeovers can be separated into Tool changes, Material changes and Reduced Yield at start up, but fundamentally these are the same issue. Further analysis reveals breakdowns to have two fundamental types, those due to deterioration because of inadequate maintenance and those due to inherent machine characteristics.

    This gives us three basic responses to availability issues – improve changeovers through SMED, improve basic maintenance and improve machine characteristics. Depending on the Pareto analysis of losses we may need to act on one, two or all three of these.

    Performance losses are usually separated into speed loss and minor stops – is the machine running slow, or is it stop-starting? The definition of minor stop is also open to debate – originally it was less than ten minutes, then five minutes, then three minutes. The pragmatic approach is to say that if you can measure the amount of time lost for a stop it is a breakdown, not a minor stop. If you can only record the quantity of stops, then they are minor stops.

    There is some practical use for the speed/minor stop distinction – if a machine is running slow we can always speed it up, whereas if it is jamming we need to look at the physical mechanism and try to remove the cause of the jams (my favourite example is where we found the root cause was when metal washers were being loaded into a hopper with a metal shovel, which damaged some, which then jammed the feed – the solution was a plastic shovel!).

    We can however also make a useful distinction between performance losses due to deterioration or contamination and those caused by inherent machine characteristics. As with breakdowns this gives us two improvement approaches – better maintenance or equipment re-design.

    Improvement

    The only reason to measure and analyse anything is to improve it. If we are not going to use the whole improvement cycle there is no point in measuring OEE. It tells us nothing we do not already know. At a gross level all OEE tells you is how much you made compared to what you wanted to make, and any schedule adherence measure would tell you that already. Averaging OEE’s over whole plants or time periods just hides issues – OEE is a specific measure for use in specific improvement projects.

    The biggest misuse of OEE is to use it to compare different processes, plants or machines. OEE is not a useful executive KPI. It is not even a very useful operational measure. It is an improvement measure, for people who want to improve their equipment performance.

    How to massage your OEE

    1) When the machine breaks down, log it to planned maintenance
    2) Do changeovers during planned maintenance or at weekends if not 24/7
    3) Use an easy performance standard
    4) Measure the best machine and quote that figure
    5) Set arbitrary targets and achieve them through the above

    U

    Would You Like A Little Promotion With Your Coffee?
    In any office, anywhere in the world, there will be coffee. Where there is coffee, there are mugs. Mugs come in many different styles, shapes, and colors. Why not provide a mug of your own. A promotional mug with your business name on it, will publicize your business, and provide a practical item for the millions of coffee drinkers out there. There is a reason why all the promotional items available are all things that people need and that have a practical use. It is because it works.Coffee drinkers drink coffee for the caffeine, because they like it, or both. For those that drink coffee for the caffeine, they just need a mug that is durable, and can hold a good amount of coffee. Any promotional mug can do that. For those that enjoy it, they tend to want a complete sensory experience. Some people use coffee as an escape. The smell of the coffee, the warmth of the mug, and the design, picture, or message of the mug ju
    has never reached its design performance it is not helpful to measure against that. On the other hand, if it has consistently out performed the design spec you can have (and I have seen) performance figures of 140%, which can hide poor availability. This is always remembering that one purpose of OEE is to help tell you if you have the capacity to meet customer demand.

    Output Quality is a First Time Through measure – what percentage of the output was right first time, without any rework. FTT measures are always the best quality measures. The issue in OEE is that sometimes the quality feedback is not immediate. In FMCG businesses, a customer complaint can be received three months or more after production. In these cases it is best not to include quality in the OEE calculation and use a more customer focused measure for quality – number of complaints etc. If there is no way we can use the Quality component of OEE in a real time improvement cycle, then it is pointless to measure it.

    Loss Analysis

    The next level of analysis is the seven (or six or eight or sixteen) losses. Within OEE we usually talk about seven losses, although TPM loss structures have been known to define 23 losses in all.

    Availability losses are primarily Breakdowns and Changeovers. Changeovers can be separated into Tool changes, Material changes and Reduced Yield at start up, but fundamentally these are the same issue. Further analysis reveals breakdowns to have two fundamental types, those due to deterioration because of inadequate maintenance and those due to inherent machine characteristics.

    This gives us three basic responses to availability issues – improve changeovers through SMED, improve basic maintenance and improve machine characteristics. Depending on the Pareto analysis of losses we may need to act on one, two or all three of these.

    Performance losses are usually separated into speed loss and minor stops – is the machine running slow, or is it stop-starting? The definition of minor stop is also open to debate – originally it was less than ten minutes, then five minutes, then three minutes. The pragmatic approach is to say that if you can measure the amount of time lost for a stop it is a breakdown, not a minor stop. If you can only record the quantity of stops, then they are minor stops.

    There is some practical use for the speed/minor stop distinction – if a machine is running slow we can always speed it up, whereas if it is jamming we need to look at the physical mechanism and try to remove the cause of the jams (my favourite example is where we found the root cause was when metal washers were being loaded into a hopper with a metal shovel, which damaged some, which then jammed the feed – the solution was a plastic shovel!).

    We can however also make a useful distinction between performance losses due to deterioration or contamination and those caused by inherent machine characteristics. As with breakdowns this gives us two improvement approaches – better maintenance or equipment re-design.

    Improvement

    The only reason to measure and analyse anything is to improve it. If we are not going to use the whole improvement cycle there is no point in measuring OEE. It tells us nothing we do not already know. At a gross level all OEE tells you is how much you made compared to what you wanted to make, and any schedule adherence measure would tell you that already. Averaging OEE’s over whole plants or time periods just hides issues – OEE is a specific measure for use in specific improvement projects.

    The biggest misuse of OEE is to use it to compare different processes, plants or machines. OEE is not a useful executive KPI. It is not even a very useful operational measure. It is an improvement measure, for people who want to improve their equipment performance.

    How to massage your OEE

    1) When the machine breaks down, log it to planned maintenance
    2) Do changeovers during planned maintenance or at weekends if not 24/7
    3) Use an easy performance standard
    4) Measure the best machine and quote that figure
    5) Set arbitrary targets and achieve them through the above

    U

    The Cost of Being a Perfectionist or a Workaholic for Attorneys
    Are you a perfectionist and/or a workaholic? In today’s world most attorneys and other professionals are working long hours. Doing a good job of course is essential to winning and keeping clients but some people go a bit overboard. Do you attend to the smallest detail yourself, work at your desk through lunch and stay at work late into the evening? If you said yes, you are not alone.I recently heard a speaker refer to workaholism as the only addiction that can appear on your resume. I’d add perfectionism to that too. People (Maybe just Americans?) today brag about workaholism and perfectionism. Both seem attractive to those managing the practice who believe they are getting a lawyer who will produce mountains of perfect work! Dream on!What happens to the attorney who works incredible hours or the one who is never satisfied with the quality of the work? These lawyers are candidates for burn out, unrelent
    lly these are the same issue. Further analysis reveals breakdowns to have two fundamental types, those due to deterioration because of inadequate maintenance and those due to inherent machine characteristics.

    This gives us three basic responses to availability issues – improve changeovers through SMED, improve basic maintenance and improve machine characteristics. Depending on the Pareto analysis of losses we may need to act on one, two or all three of these.

    Performance losses are usually separated into speed loss and minor stops – is the machine running slow, or is it stop-starting? The definition of minor stop is also open to debate – originally it was less than ten minutes, then five minutes, then three minutes. The pragmatic approach is to say that if you can measure the amount of time lost for a stop it is a breakdown, not a minor stop. If you can only record the quantity of stops, then they are minor stops.

    There is some practical use for the speed/minor stop distinction – if a machine is running slow we can always speed it up, whereas if it is jamming we need to look at the physical mechanism and try to remove the cause of the jams (my favourite example is where we found the root cause was when metal washers were being loaded into a hopper with a metal shovel, which damaged some, which then jammed the feed – the solution was a plastic shovel!).

    We can however also make a useful distinction between performance losses due to deterioration or contamination and those caused by inherent machine characteristics. As with breakdowns this gives us two improvement approaches – better maintenance or equipment re-design.

    Improvement

    The only reason to measure and analyse anything is to improve it. If we are not going to use the whole improvement cycle there is no point in measuring OEE. It tells us nothing we do not already know. At a gross level all OEE tells you is how much you made compared to what you wanted to make, and any schedule adherence measure would tell you that already. Averaging OEE’s over whole plants or time periods just hides issues – OEE is a specific measure for use in specific improvement projects.

    The biggest misuse of OEE is to use it to compare different processes, plants or machines. OEE is not a useful executive KPI. It is not even a very useful operational measure. It is an improvement measure, for people who want to improve their equipment performance.

    How to massage your OEE

    1) When the machine breaks down, log it to planned maintenance
    2) Do changeovers during planned maintenance or at weekends if not 24/7
    3) Use an easy performance standard
    4) Measure the best machine and quote that figure
    5) Set arbitrary targets and achieve them through the above

    U

    4 Things Your Clients Want From Your Company
    Sure, all clients are different. They have different kinds of strengths, weaknesses, cultures and goals. Even what blocks their efficiency and growth (blind spots) is different. Davis, Kingsley & Company has conducted hundreds of interviews and there are four strong themes that always emerge.Listen to me. This is the Big Daddy of client desires. Your clients want you to listen to them. The implications of this theme lead to a variety of creative programs that will put you in a listening position with your clients. While surveys, at times, can be useful, we have found they do not satisfy a client's need to be heard.Show me you’ve listened. If your clients take the time to speak up and offer their opinions about their experience with your company, your company must show a response. This doesn't mean thank you notes. This means showing the client that changes have been made. Showing them that
    an however also make a useful distinction between performance losses due to deterioration or contamination and those caused by inherent machine characteristics. As with breakdowns this gives us two improvement approaches – better maintenance or equipment re-design.

    Improvement

    The only reason to measure and analyse anything is to improve it. If we are not going to use the whole improvement cycle there is no point in measuring OEE. It tells us nothing we do not already know. At a gross level all OEE tells you is how much you made compared to what you wanted to make, and any schedule adherence measure would tell you that already. Averaging OEE’s over whole plants or time periods just hides issues – OEE is a specific measure for use in specific improvement projects.

    The biggest misuse of OEE is to use it to compare different processes, plants or machines. OEE is not a useful executive KPI. It is not even a very useful operational measure. It is an improvement measure, for people who want to improve their equipment performance.

    How to massage your OEE

    1) When the machine breaks down, log it to planned maintenance
    2) Do changeovers during planned maintenance or at weekends if not 24/7
    3) Use an easy performance standard
    4) Measure the best machine and quote that figure
    5) Set arbitrary targets and achieve them through the above

    Using the above strategy you should be able to report decent OEE’s and even make some money if pay is OEE performance related. What this will not do however is improve your ability to meet customer demand.

    How to improve performance

    1) Measure against customer demand (OTIF or similar)
    2) Measure OEE on constraints or problem equipment
    3) Set realistic performance standards
    4) Analyse losses to identify issues for improvement
    5) Use the whole improvement cycle

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