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Answer Upon - The Paralysis that Affects Some Plumbers
Follow up, as we said last time, is a critical component of your marketing system. You need to stay in touch with your contacts. The tricky part is making sure your follow up doesn't cross over into pestering. This is where creative follow up comes in.Last time we gave you some follow up tips, here are some more to help you kick start your follow up strategy:
2) It reinforces in the client’s mind what you showed when you did the job assessment – that is, that you are a caring and considerate Plumber an
According to the National Gardening Association, suckers are rapidly growing shoots rising from an underground root or stem, often to the detriment of the tree. They can be very irritating and annoying for they bear no flowers or fruit. Rather than cut them off, one way to get rid of them is to roughly yank the suckers off to remove the cells and tissues that caus
I would always recommend within 48 hours for the following reasons:
1) It is still a good time frame where people remember they have received your quote
2) It shows that you are interested in helping them to get what they want
3) Makes prospective clients feel cherished that you are interested in making sure their needs are met
4) It allows you to iron out any potential misunderstandings and to 'get a feel' as to whether or not you have got the job. If they are still waiting on quotes from other Plumbers they will remember that you were prompt, courteous and interested.
5) It helps you to plan ahead.
As incredible as it sounds, I know some Plumbers who never follow up on a quote!
I asked one of them once and their answer floored me. “I reckon if they want me to do the job, they’ll contact me”. Well, I guess if he was happy always chasing up new prospects, I can only surmise he enjoyed the estimating side of the job more than the plumbing. Last time I checked though he wasn’t listed in the yellow pages anywhere so I think he has become one of those statistics. Why are we not surprised?
Because all good Plumbing businesses know that you never give a quote and not follow through with it. Otherwise you are simply wasting your time and everyone else’s.
Let’s discuss why I think you need to chase up quotes in that time-frame:
1) 48 Hours is a reasonable time to give a client for considering a quote; you’re not being ‘pushy’ and yet your business is still fresh in their minds. If they are still assessing all the quotes because they have called for several for a larger job, they will remember you as being prompt and courteous. It’s not unreasonable to expect them to get other quotes for a bigger job. I do and I’m sure you probably do too.
2) It reinforces in the client’s mind what you showed when you did the job assessment – that is, that you are a caring and considerate Plumber and
Will it take a lot of money to start a mobile car wash business? This is the first question people think to themselves when considering going into business washing peoples cars at homes and office buildings. The answer to the question is no, it does not cost a whole lot of money to get started. And well since it is a cash business for the most part, I guess you would find
4) It allows you to iron out any potential misunderstandings and to 'get a feel' as to whether or not you have got the job. If they are still waiting on quotes from other Plumbers they will remember that you were prompt, courteous and interested.
5) It helps you to plan ahead.
As incredible as it sounds, I know some Plumbers who never follow up on a quote!
I asked one of them once and their answer floored me. “I reckon if they want me to do the job, they’ll contact me”. Well, I guess if he was happy always chasing up new prospects, I can only surmise he enjoyed the estimating side of the job more than the plumbing. Last time I checked though he wasn’t listed in the yellow pages anywhere so I think he has become one of those statistics. Why are we not surprised?
Because all good Plumbing businesses know that you never give a quote and not follow through with it. Otherwise you are simply wasting your time and everyone else’s.
Let’s discuss why I think you need to chase up quotes in that time-frame:
1) 48 Hours is a reasonable time to give a client for considering a quote; you’re not being ‘pushy’ and yet your business is still fresh in their minds. If they are still assessing all the quotes because they have called for several for a larger job, they will remember you as being prompt and courteous. It’s not unreasonable to expect them to get other quotes for a bigger job. I do and I’m sure you probably do too.
2) It reinforces in the client’s mind what you showed when you did the job assessment – that is, that you are a caring and considerate Plumber an
Most non profit organizations provide the communities where they serve with valuable programs that the communities would not otherwise have. Often, families and individuals that are not able to afford their basic needs are the beneficiaries of these services. It is necessary for the non-profit organization to adopt a very aggressive fundraising program in order to raise
Because all good Plumbing businesses know that you never give a quote and not follow through with it. Otherwise you are simply wasting your time and everyone else’s.
Let’s discuss why I think you need to chase up quotes in that time-frame:
1) 48 Hours is a reasonable time to give a client for considering a quote; you’re not being ‘pushy’ and yet your business is still fresh in their minds. If they are still assessing all the quotes because they have called for several for a larger job, they will remember you as being prompt and courteous. It’s not unreasonable to expect them to get other quotes for a bigger job. I do and I’m sure you probably do too.
2) It reinforces in the client’s mind what you showed when you did the job assessment – that is, that you are a caring and considerate Plumber an
The USA is home to over 75% of world's lawyers and 90% of the world's lawsuits. We’ve all seen those disgusting television ads urging audience members to file claims and lawsuits. One out of every five people in the U.S. will be involved in a lawsuit, and if you’re a business or property owner your chances go up considerably to one out of three.
Let’s discuss why I think you need to chase up quotes in that time-frame:
1) 48 Hours is a reasonable time to give a client for considering a quote; you’re not being ‘pushy’ and yet your business is still fresh in their minds. If they are still assessing all the quotes because they have called for several for a larger job, they will remember you as being prompt and courteous. It’s not unreasonable to expect them to get other quotes for a bigger job. I do and I’m sure you probably do too.
2) It reinforces in the client’s mind what you showed when you did the job assessment – that is, that you are a caring and considerate Plumber an
To fully appreciate productivity and improve it, organisations must concentrate on more than just labour. They must also concentrate on more than internal values of productivity, such as units per man hour.I have previously discussed the need to understand the constraints that organisations have before developing units of measure. Lest they make errors, as I have, w
2) It reinforces in the client’s mind what you showed when you did the job assessment – that is, that you are a caring and considerate Plumber and you are interested in them getting what they want. If you get them what they want, they will give you what you want. It’s called the “law of Reciprocity”.
3) I know I like to feel ‘special’ and I’m sure you do too – its Human nature. So by making them feel special and appreciated they will show their appreciation for your efforts and are more likely to give you the job.
4) And the personal motive of course, is that if there is any misunderstanding or ambiguity they are not certain about, you have a chance of sorting it out before it becomes a problem or costs you the job.
5) Lastly, it helps you to plan ahead.
Just because you have called the client back to check on the quote, doesn’t make you sound ‘needy’. I think this thought is one that paralyses some Plumbers and makes them less inclined to follow through as they should.
All I can strongly recommend is to stop the paralysis and start the analysis.
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