We are currently experiencing a trend that is shifting our nation from a paper-based to an online system of commerce. With every passing year the internet becomes more deeply integrated into our daily lives. We pay our bills online, we rent movies online, even our biggest auction (eBay) is now an online service.This impact that this trend has had on business is incalculable. In the past, countless hours were spent doing tasks that can now be accomplished with the click of a mouse button. One such service that has recently been optimized with internet compatibility is document recording.Whenever a legal transaction takes place, proper county filing is required. When you sign a mortgage, deed, land record, property title, etc, the agent or company in charge of realizing that transaction must file the record at the County Recorder’s Office. Until recently, filing these documents meant driving to the county office or mailing them via postal services. But rather than driving and waiting in lines or hassling with postage, a new option is available.
"The person who constantly angers you or frustrates you...controls you."
Colleen KettenhofenDo you know any difficult people? Have you ever worked or lived with a difficult person?
Are YOU a difficult person?! It's amazing how many participants in my leadership trainings will
come up to me at the end of a program on, "Dealing with Difficult People," or "Dealing with
Difficult Employees," and confide to me, "Colleen, I think sometimes I'm a difficult person and just
realized it today!" Well, we can all be difficult people from time to time. But what do you do with
the person who is chronically difficult? A key component to life balance is learning to live and
work with difficult people. Because there will always be difficult people. Here are three important
points you must remember.
1) All behavior has a positive intention - even with difficult people.
2) Low self-esteem is often the culprit.
3) You can't always please everybody.
1) All behavior has a positive intention. Take for example the gossip. When someone comes into
your office gossiping about everyone else, who are they trying to make look better? Themselves.
That is their positive intention. As a matter of fact, while you are reading this article, what do you
think the difficult people/gossips are doing in your office or somewhere else? Gossiping about
YOU! Just kidding. Sort of.
I don't think gossips realize that when they gossip to you about everyone else, you are probably
thinking, "I wonder what they say about ME when I'm not around?" Remember, they have a
positive intention. Sick as it may sound, they are trying to make themselves look better.
What about whiners and complainers? If someone comes to you complaining and whining about
how much work they have to do, or how overloaded they are, what are they looking for? They're
looking for empathy and sympathy. That's their positive intention. We all have times when we're
overloaded and feeling overwhelmed. But I'm talking about the real whiners and complainers.
Those "emotional vampires" because they just suck the life out of you.
What about snipers? Believe it or not, even they have a positive intention. They are the difficult
people who throw little "digs" your way, rattling your cage and ruffling your feathers. What's their
positive intention? To make themselves look better. They think that by cutting you down,
especially in front of others, that they'll look better. For example, in an open work area, a sniper
might walk by and within earshot of others say to you, "Well, there goes Shelly, on her 100th
personal phone call of the day!" And, you weren't even on a personal phone call!
Often, these snipers are the difficult people who after cutting you down and in
Online Business Copyrights and DisciplinesOnline businesses do best with online marketing. Online opportunity and online work is, at the moment, at its zenith. Online communities help me connect Defining Collaboration Communities and Collaboration Web 2. Perhaps a better way of stating the issue is: What should you do to make online work successful in your work area. Most people manage by deadlines, and making decisions based on the online input keeps it real. People need to know what they are expected to do when they come to the online work area.Creative Commons licenses attach to the work and authorize everyone who comes in contact with the work to use it consistent with the license. Creative Commons licenses are expressed in three different formats: the Commons Deed (human-readable code), the Legal Code (lawyer-readable code); and the metadata (machine readable code). Creative Commons licenses give you the ability to dictate how others may exercise your copyright rights—such as the right of others to copy your work, make derivative works or adaptations of your work, to distribute your work and/or make
what do you do with
the person who is chronically difficult? A key component to life balance is learning to live and
work with difficult people. Because there will always be difficult people. Here are three important
points you must remember.1) All behavior has a positive intention - even with difficult people.
2) Low self-esteem is often the culprit.
3) You can't always please everybody.
1) All behavior has a positive intention. Take for example the gossip. When someone comes into
your office gossiping about everyone else, who are they trying to make look better? Themselves.
That is their positive intention. As a matter of fact, while you are reading this article, what do you
think the difficult people/gossips are doing in your office or somewhere else? Gossiping about
YOU! Just kidding. Sort of.
I don't think gossips realize that when they gossip to you about everyone else, you are probably
thinking, "I wonder what they say about ME when I'm not around?" Remember, they have a
positive intention. Sick as it may sound, they are trying to make themselves look better.
What about whiners and complainers? If someone comes to you complaining and whining about
how much work they have to do, or how overloaded they are, what are they looking for? They're
looking for empathy and sympathy. That's their positive intention. We all have times when we're
overloaded and feeling overwhelmed. But I'm talking about the real whiners and complainers.
Those "emotional vampires" because they just suck the life out of you.
What about snipers? Believe it or not, even they have a positive intention. They are the difficult
people who throw little "digs" your way, rattling your cage and ruffling your feathers. What's their
positive intention? To make themselves look better. They think that by cutting you down,
especially in front of others, that they'll look better. For example, in an open work area, a sniper
might walk by and within earshot of others say to you, "Well, there goes Shelly, on her 100th
personal phone call of the day!" And, you weren't even on a personal phone call!
Often, these snipers are the difficult people who after cutting you down and i
Are Your Cleaning Company Workers Employees or Subcontractors?As your cleaning company grows and your client list expands, you'll soon realize that you can't do it all yourself. Hiring, supervising and taking care of payroll are very time-consuming measures. Rather than putting an employee on the payroll, some companies elect to use independent contractors. But if you improperly classify a worker as an independent contractor when the IRS views them as an employee you could be liable for back taxes, penalties and interest!Putting employees on the payroll means that you are responsible for withholding income taxes, social security taxes, Medicare, and unemployment taxes. A business can get around all of this by hiring "independent contractors" instead of putting employees on the payroll. The independent contractor is then responsible to pay his or her own taxes and insurance. But the IRS has strict guidelines that determine if they are truly an independent contractor or if they are actually an employee.Who is an independent contractor? If you, as the employer, only have the right to decide the result of the work being done, an
who are they trying to make look better? Themselves.
That is their positive intention. As a matter of fact, while you are reading this article, what do you
think the difficult people/gossips are doing in your office or somewhere else? Gossiping about
YOU! Just kidding. Sort of.I don't think gossips realize that when they gossip to you about everyone else, you are probably
thinking, "I wonder what they say about ME when I'm not around?" Remember, they have a
positive intention. Sick as it may sound, they are trying to make themselves look better.
What about whiners and complainers? If someone comes to you complaining and whining about
how much work they have to do, or how overloaded they are, what are they looking for? They're
looking for empathy and sympathy. That's their positive intention. We all have times when we're
overloaded and feeling overwhelmed. But I'm talking about the real whiners and complainers.
Those "emotional vampires" because they just suck the life out of you.
What about snipers? Believe it or not, even they have a positive intention. They are the difficult
people who throw little "digs" your way, rattling your cage and ruffling your feathers. What's their
positive intention? To make themselves look better. They think that by cutting you down,
especially in front of others, that they'll look better. For example, in an open work area, a sniper
might walk by and within earshot of others say to you, "Well, there goes Shelly, on her 100th
personal phone call of the day!" And, you weren't even on a personal phone call!
Often, these snipers are the difficult people who after cutting you down and i
Questions that Make MoneyAnthony Robbins said, "Successful people ask better questions, and as a result, they get better answers."There are only two types of questions: Those that get negative or negligible results, and those that get great results. What questions are you asking yourself and your associates, employees and customers that can result in a better bottom line? What questions will reduce customer attrition, improve loyalty and profits and motivate the people you work with?The answers to the questions we ask should result in answers that inspire, motivate and initiate innovation and positive action. They should encourage, cheer, challenge, energize and drive. And the more specific the answers, the better. Specific is terrific. By designing the right questions to ask those involved in our business, we direct the business to greater success and focus everyone on the goals and objectives for which we have taken responsibility. When you ask the right question, you create an answer that begets a success strategy.“Which three things can we do to increase the amount of people co
tter.What about whiners and complainers? If someone comes to you complaining and whining about
how much work they have to do, or how overloaded they are, what are they looking for? They're
looking for empathy and sympathy. That's their positive intention. We all have times when we're
overloaded and feeling overwhelmed. But I'm talking about the real whiners and complainers.
Those "emotional vampires" because they just suck the life out of you.
What about snipers? Believe it or not, even they have a positive intention. They are the difficult
people who throw little "digs" your way, rattling your cage and ruffling your feathers. What's their
positive intention? To make themselves look better. They think that by cutting you down,
especially in front of others, that they'll look better. For example, in an open work area, a sniper
might walk by and within earshot of others say to you, "Well, there goes Shelly, on her 100th
personal phone call of the day!" And, you weren't even on a personal phone call!
Often, these snipers are the difficult people who after cutting you down and i
Preparing Your Company for AuditsIt is inevitable. It happens every year. Hiding from it or ignoring it won’t make it go away. The dreaded company audit; there is no way around it, so companies must do their best to comply with the current standards. And to be able to prove that they are meeting those standards. The compliance regulations companies must strive to meet are HIPAA for the medical field and Sarbanes-Oxley regarding any company’s financial records.There are records management systems today that make the auditing process simple and painless. Each time there is activity within the records management system, the event is recorded to a log file. For example, when a medical record is updated by a doctor, the event is recorded, dated, and saved for future confirmation. If a company document is deleted from the records management system, that occurrence is noted and logged.Another advantage to using an auditing program in conjunction with your records management system is that in a sense, security is increased. In other words, the auditing programs have the ability to record each s
ult
people who throw little "digs" your way, rattling your cage and ruffling your feathers. What's their
positive intention? To make themselves look better. They think that by cutting you down,
especially in front of others, that they'll look better. For example, in an open work area, a sniper
might walk by and within earshot of others say to you, "Well, there goes Shelly, on her 100th
personal phone call of the day!" And, you weren't even on a personal phone call!Often, these snipers are the difficult people who after cutting you down and insulting you, will say, "Oh, you have no sense of humor." They're trying to put it all back on you. Really though it's about them and their own insecurities. Keep that in mind when dealing with difficult people.
2) A root cause of why people are difficult is often self-esteem. A lot has been written and talked about regarding self-esteem and self-confidence. It almost seems a bit ridiculous quite frankly. For example, every child on a team winning a trophy even though they were on the LOSING team. All in the name of "self-esteem."
And yet, a lot of difficult people do suffer from low self-esteem. Not always, but often. Only one
out of every three American adults has high self-esteem, and we're a pretty positive culture. But
only one out of three adults really has high self-esteem. Some of you may be thinking, "Well, I
know it's definitely not me!" That's okay. It's something you can work on. The point is, that with
difficult people it's not necessarily about you. You aren't the problem. It's about THEM. They're
the difficult person.
Low self-esteem often has its roots in childhood. For example, a child being teased in school by
fellow classmates can result in one having a low opinion of themselves. You all know kids can be
cruel. Sometimes it's something a teacher said or that a parent said, or being compared to Super
Parent or a superstar sibling. Any number of things can cause low self-esteem. You don't always
know what's going on with someone else and why they're acting the way they do.
For example, years ago I taught the Evelyn Wood Reading Dynamics program. Presidents of
companies, executive V.P.'s and salespeople, many of whom were seemingly confident, would
quietly confide in me before class that they were nervous about taking the course. Why? Well,
the more I talked with them, the more I'd find out how many of them were dyslexic way before we
knew what dyslexia was. Talk about something that could wreak havoc on your self-esteem!
Nowadays, we know that people with dyslexia are often VERY bright and usually have above
average intelligence! Back then, however, these things were not known. So, you never know
what's going on with someone else and why they're