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  • Answer Upon - Towing on the Net

    Are You Ready To Run Your Own Business?
    Running your own business isn't easy. It's a life-changing commitment that requires a great deal of your time. But the possible rewards can often vastly out-weigh the trials, trouble and tribulations you'll encounter along the way.Before embarking on this perilous and exciting journey, you must first perform a very honest appraisal of yourself by asking the following questions:Are you able to work on your own?Unless you're in a partnership of some description, then you're on your own. This can be hardest aspect to face for most people. Almost every decision you make will be your own. There's no passing the buck because the buck stops with you!Are you stubborn and determined?Either directly or indirectly, people are going to get in your way. They're either competing head-on with you, or you're dealing with people who're making your life hard in some way. In addition, you could be working towards fulfilling an agenda or part of a strategy which is proving harder than you first imagined.If you're not both stubborn and determined, t
    Internet is nothing but a big LAN.

    This is the premise behind the next generation of towing software. The application will be run from a secure server farm (several servers working together) and each towing company will just be a user on the network. Therefore you will only need a low cost computer, a security code and access to the Internet. The set-up time will be a matter of minutes instead of weeks. The average person can setup the computer and download the software instead of having to pay the high costs of flying in a technician. Most users will be able to follow the onscreen instructions and will not require weeks of training. However, training will probably still be required for the more advanced features. Addionally, there will be little or no maintenance costs. You will simply pay a monthly fee in addition to your regular Internet costs. These t

    (Home-Based) Business Success Tips: Busting Five Myths
    Every day I come across people who are unhappy because they are struggling to make ends meet, working like slaves, living paycheck to paycheck, in debt up to their eyeballs. I recognize them because I used to be in that situation. No longer though; I’m now part of the home-based business revolution.Why aren’t they? Because as I find out when I talk with them, they subscribe to many of the myths that surround business in general, and in particular the home business industry. To help them—and you if you’ve been thinking about it—I’d like to take a look at five of those myths and BUST them!MYTH # 1: You need A LOT OF MONEY to start a business…This is true IF you want to buy an existing business or start a traditional business (in most cases), specially a brick & mortar business. While doing some research the other day, I saw a motel for sale for $600K and a drycleaner for $250K.I’ve owned a brick & mortar business once: an art gallery and framing shop in Whitehorse, with 12 employees. I bought it in 1986—inventory & goodwill for $200,000 (they wanted 250K). I had to borrow $20,0
    The Internet has grown significantly in the last several years. Almost all businesses today use email for everyday correspondence. It is being used in the towing industry by motorclubs and towers alike. The motorclubs dispatch calls and accept claims over the Internet. Many towers are using it to send pages to drivers, to track their truck locations, and in some cases they have even virtually eliminated the radio by using two-way pages or Mobile Data Terminals (MDTs). The next generation of towing software promises an even greater integration with the Internet.

    This trend is likely to continue because of the dramatic cost savings that can be realized using the Internet. Motorclub calls now take less than 3 minutes from start to finish using Digital Dispatch. Whereas before, using the phone, a call could take 5-10 minutes. These few minutes add up to tremendous savings for both motorclubs and service providers.

    You can even locate a service provider online using sites like www.wrecker.com. The call can then be sent via email, fax, phone, and using digital dispatch like the motorclubs.

    The next generation of towing software and management systems promises to be completely integrated with the Internet. You will no longer have to have an expensive, high-powered server networked with several fast workstations to run your towing software. Furthermore these networks require a true computer geek to keep them fine-tuned and running. Backups will be a thing of the past. Access from home is presently complex and slow. This too will no longer be a problem with the newer towing software packages. An Application Service Provider (ASP) will run these packages from a central location. These new solutions can be accessed from anywhere with your security code and an Internet connection (office, home, motel room, etc).

    When it comes to Internet connections you have many affordable choices today. The table below lists the common types available:

    Connection Type
    Expected Speed
    Typical Cost
    Service Providers

    Dial-up
    28.8 – 53kbs*
    $0-25/month
    AOL, AT&T, Earthlink, MSN, CoreComm, MCI,etc.

    ISDN
    64kbs or 128kbs
    $40-70/month
    Earthlink, MSN, Telocity, AT&T, MCI, etc.

    DSL (Digital Subscriber Line)
    128 - 1544Kbs
    $40-300/month
    Earthlink, MSN, Telocity, AT&T, MCI, etc.

    Cable
    56 - 1544kbs
    $40-70/month
    Time Warner, Adelphi, CableVision, etc

    Satellite (2-way)
    150 - 500kbs
    $40-70/month
    Starband, MSN, DishNetwork, DirectPC/DirectTV, etc.

    Frame Relay
    56 - 1544kbs
    $200-1500/month
    Ameritech, GTE, MCI, AT&T, etc.

    Fractional – Full T1
    128 - 1544kbs
    $250-1500/month
    Ameritech, GTE, MCI, AT&T, etc.

    * 53kbs is the maximum allowed by the FCC. So even if you have a 56Kbs modem it cannot connect faster than 53kbs.

    The connection speed you choose depends on your budget and what you need to do on the Internet. Internet (email) paging and Digital Dispatch do not need a very fast connection. A simple dial-up connection will provide enough speed, but it is not very reliable. You may want to choose one of the other connection types. IDSL, Cable, Satellite, Frame Relay and T1 all stay connected full time. This means they do not need to “dial out” to establish an Internet connection; they are always connected just like a workstation on your Local Area Network (LAN). After all, the Internet is nothing but a big LAN.

    This is the premise behind the next generation of towing software. The application will be run from a secure server farm (several servers working together) and each towing company will just be a user on the network. Therefore you will only need a low cost computer, a security code and access to the Internet. The set-up time will be a matter of minutes instead of weeks. The average person can setup the computer and download the software instead of having to pay the high costs of flying in a technician. Most users will be able to follow the onscreen instructions and will not require weeks of training. However, training will probably still be required for the more advanced features. Addionally, there will be little or no maintenance costs. You will simply pay a monthly fee in addition to your regular Internet costs. These t

    Leadership - 12 Ways To Tell Your People They're Important
    There's an old saying” “Your actions shout so loud I can't hear what you're saying.”Many managers feel constrained by the rules and regulations of their organizations. They feel that their hands are tied when it comes to rewarding their people – that their actions are controlled by others, and there is little of any real value they can do to motivate their people. Leaders understand that recognition and reward applied on a one on one level is essential to success.They understand the greatest sense of accomplishment and importance often comes from non – monetary actions and rewards, and from positive recognition from the person who is the boss.What are the ways to make your people know they are important?Way #1 – You have to believe the work performed by your people is important. This may sound pretty basic, but if you do not really believe that, there is simply no way you can convince your people that what they do is important.. How often have your heard – or been guilty of saying – or thinking – “Oh, she’s just the receptionist” or, “He's just the janitor” or “They're jus
    ndous savings for both motorclubs and service providers.

    You can even locate a service provider online using sites like www.wrecker.com. The call can then be sent via email, fax, phone, and using digital dispatch like the motorclubs.

    The next generation of towing software and management systems promises to be completely integrated with the Internet. You will no longer have to have an expensive, high-powered server networked with several fast workstations to run your towing software. Furthermore these networks require a true computer geek to keep them fine-tuned and running. Backups will be a thing of the past. Access from home is presently complex and slow. This too will no longer be a problem with the newer towing software packages. An Application Service Provider (ASP) will run these packages from a central location. These new solutions can be accessed from anywhere with your security code and an Internet connection (office, home, motel room, etc).

    When it comes to Internet connections you have many affordable choices today. The table below lists the common types available:

    Connection Type
    Expected Speed
    Typical Cost
    Service Providers

    Dial-up
    28.8 – 53kbs*
    $0-25/month
    AOL, AT&T, Earthlink, MSN, CoreComm, MCI,etc.

    ISDN
    64kbs or 128kbs
    $40-70/month
    Earthlink, MSN, Telocity, AT&T, MCI, etc.

    DSL (Digital Subscriber Line)
    128 - 1544Kbs
    $40-300/month
    Earthlink, MSN, Telocity, AT&T, MCI, etc.

    Cable
    56 - 1544kbs
    $40-70/month
    Time Warner, Adelphi, CableVision, etc

    Satellite (2-way)
    150 - 500kbs
    $40-70/month
    Starband, MSN, DishNetwork, DirectPC/DirectTV, etc.

    Frame Relay
    56 - 1544kbs
    $200-1500/month
    Ameritech, GTE, MCI, AT&T, etc.

    Fractional – Full T1
    128 - 1544kbs
    $250-1500/month
    Ameritech, GTE, MCI, AT&T, etc.

    * 53kbs is the maximum allowed by the FCC. So even if you have a 56Kbs modem it cannot connect faster than 53kbs.

    The connection speed you choose depends on your budget and what you need to do on the Internet. Internet (email) paging and Digital Dispatch do not need a very fast connection. A simple dial-up connection will provide enough speed, but it is not very reliable. You may want to choose one of the other connection types. IDSL, Cable, Satellite, Frame Relay and T1 all stay connected full time. This means they do not need to “dial out” to establish an Internet connection; they are always connected just like a workstation on your Local Area Network (LAN). After all, the Internet is nothing but a big LAN.

    This is the premise behind the next generation of towing software. The application will be run from a secure server farm (several servers working together) and each towing company will just be a user on the network. Therefore you will only need a low cost computer, a security code and access to the Internet. The set-up time will be a matter of minutes instead of weeks. The average person can setup the computer and download the software instead of having to pay the high costs of flying in a technician. Most users will be able to follow the onscreen instructions and will not require weeks of training. However, training will probably still be required for the more advanced features. Addionally, there will be little or no maintenance costs. You will simply pay a monthly fee in addition to your regular Internet costs. These t

    Importance of Branding in Your Advertising Campaign
    Marketing is a vital and important aspect of bringing customers to your business. While marketing isn't the selling point, you cannot sell without first having attracted a clientele. Knowing how vital marketing is to your business you should always attempt to add branding to all marketing efforts.Why is branding important? Quite simply branding is when people remember your business name and can associate it with your industry without the aid of your advertisement being present. When advertising online paying CPM for banner ads or even CPC contextual ads there is no better way to ad value to your advertising dollar than by adding branding to all your marketing efforts.Visually a good branding campaign should start with the logo. When designing a logo make sure it can be read in smaller formats so you can readily place them into any sized advertisement. Making sure your logo allows the reader to see your company name or domain name is very important as well so a good readable font should be considered.When advertising online, if you have a time sensitive promotion, make sure to inclu
    essed from anywhere with your security code and an Internet connection (office, home, motel room, etc).

    When it comes to Internet connections you have many affordable choices today. The table below lists the common types available:

    Connection Type
    Expected Speed
    Typical Cost
    Service Providers

    Dial-up
    28.8 – 53kbs*
    $0-25/month
    AOL, AT&T, Earthlink, MSN, CoreComm, MCI,etc.

    ISDN
    64kbs or 128kbs
    $40-70/month
    Earthlink, MSN, Telocity, AT&T, MCI, etc.

    DSL (Digital Subscriber Line)
    128 - 1544Kbs
    $40-300/month
    Earthlink, MSN, Telocity, AT&T, MCI, etc.

    Cable
    56 - 1544kbs
    $40-70/month
    Time Warner, Adelphi, CableVision, etc

    Satellite (2-way)
    150 - 500kbs
    $40-70/month
    Starband, MSN, DishNetwork, DirectPC/DirectTV, etc.

    Frame Relay
    56 - 1544kbs
    $200-1500/month
    Ameritech, GTE, MCI, AT&T, etc.

    Fractional – Full T1
    128 - 1544kbs
    $250-1500/month
    Ameritech, GTE, MCI, AT&T, etc.

    * 53kbs is the maximum allowed by the FCC. So even if you have a 56Kbs modem it cannot connect faster than 53kbs.

    The connection speed you choose depends on your budget and what you need to do on the Internet. Internet (email) paging and Digital Dispatch do not need a very fast connection. A simple dial-up connection will provide enough speed, but it is not very reliable. You may want to choose one of the other connection types. IDSL, Cable, Satellite, Frame Relay and T1 all stay connected full time. This means they do not need to “dial out” to establish an Internet connection; they are always connected just like a workstation on your Local Area Network (LAN). After all, the Internet is nothing but a big LAN.

    This is the premise behind the next generation of towing software. The application will be run from a secure server farm (several servers working together) and each towing company will just be a user on the network. Therefore you will only need a low cost computer, a security code and access to the Internet. The set-up time will be a matter of minutes instead of weeks. The average person can setup the computer and download the software instead of having to pay the high costs of flying in a technician. Most users will be able to follow the onscreen instructions and will not require weeks of training. However, training will probably still be required for the more advanced features. Addionally, there will be little or no maintenance costs. You will simply pay a monthly fee in addition to your regular Internet costs. These t

    Electronic Document Management (EDM) - Steps Towards Better Workflow
    Electronic mail has revolutionised business communication, while computerisation in general has defined a new era in the management of information.With the electronic mail revolution and with computerisation in general, business communications have undergone massive changes in recent years. Traditional corporate communication methods such as mail, couriers, faxes, and even telephones have been downgraded in terms of importance for day-to-day business communications.But with the changes have come some fresh challenges. Two in particular are at the top of the list of headaches for most organisations. Firstly, the problem of email overload, and how to file and allocate all the attached documentation which accrues. And secondly, the continuing need to manage electronic documents thus generated, and the more tradition paper-based documents which are still part of the business workflow.Workflow problems: an exampleTo solve the first problem, many software systems have been developed for email management. However, these do not necessarily solve the second problem,
    56 - 1544kbs
    $200-1500/month
    Ameritech, GTE, MCI, AT&T, etc.

    Fractional – Full T1
    128 - 1544kbs
    $250-1500/month
    Ameritech, GTE, MCI, AT&T, etc.

    * 53kbs is the maximum allowed by the FCC. So even if you have a 56Kbs modem it cannot connect faster than 53kbs.

    The connection speed you choose depends on your budget and what you need to do on the Internet. Internet (email) paging and Digital Dispatch do not need a very fast connection. A simple dial-up connection will provide enough speed, but it is not very reliable. You may want to choose one of the other connection types. IDSL, Cable, Satellite, Frame Relay and T1 all stay connected full time. This means they do not need to “dial out” to establish an Internet connection; they are always connected just like a workstation on your Local Area Network (LAN). After all, the Internet is nothing but a big LAN.

    This is the premise behind the next generation of towing software. The application will be run from a secure server farm (several servers working together) and each towing company will just be a user on the network. Therefore you will only need a low cost computer, a security code and access to the Internet. The set-up time will be a matter of minutes instead of weeks. The average person can setup the computer and download the software instead of having to pay the high costs of flying in a technician. Most users will be able to follow the onscreen instructions and will not require weeks of training. However, training will probably still be required for the more advanced features. Addionally, there will be little or no maintenance costs. You will simply pay a monthly fee in addition to your regular Internet costs. These t

    Current Load Balancing Technology Solutions
    In order to run a profitable business in the competitive world today, it is very essential for a business to have instant access to clients, information and potential future liasons. The dependibility on computers has increased to a point that any transaction without the invlovement of the technology is unimaginable.Computers have opened up new vistas that have made it possible for many small amd medium scale industries and regional applications to go global. The amount of business that can be generated is not comprehendable and the prospects are not countable.However, with the application of the technology also comes the dedicated services that are a part of the interal complexities of the system and much needed to ensure that the show goes on and that too, uninterrupted.The technology of load balancing is primarily applied to increase the existent capacity of a dedicated ‘server farm’. This application is usually accessible beyond any single server. The technology also enables the user specific access service to remain operational and continue to funtion, despite the limitations s
    Internet is nothing but a big LAN.

    This is the premise behind the next generation of towing software. The application will be run from a secure server farm (several servers working together) and each towing company will just be a user on the network. Therefore you will only need a low cost computer, a security code and access to the Internet. The set-up time will be a matter of minutes instead of weeks. The average person can setup the computer and download the software instead of having to pay the high costs of flying in a technician. Most users will be able to follow the onscreen instructions and will not require weeks of training. However, training will probably still be required for the more advanced features. Addionally, there will be little or no maintenance costs. You will simply pay a monthly fee in addition to your regular Internet costs. These types of solutions should save the average company thousands dollars each year; not to mention the many headaches associated with running your own internal network (e.g. hard drive crashes, failed backups).

    I spoke with a company owner last week about a major system crash. He lost an entire year’s worth of data and did not have a good backup. His backup failed due to the fact that his backup software was unable to backup his data while the towing software was running. Since they are running a 24/7 operation, they just didn’t have the time to shut down the towing software to run the backup. He thought it was backing up but his tapes were blank. Has this ever happened to you? This type of problem will not happen in the future because the ASP (Application Service Provider) handles technical issues, such as backups, behind the scenes.

    Now let’s talk about some of the present ways people are using the Internet in their towing business.

    Paging is probably the most common task being done through the Internet. Any company that has a full time connection to the Internet can utilize email paging. To send a page: you can go to your paging company’s web site or if your towing software is Internet enabled, you can send a page from within your program. Some software packages even offer two-way paging, but this requires you use expensive 2-way pagers for all your drivers. Email paging may be faster than standard dial-up paging, it all depends on your paging company. Many towing companies use email paging as a backup to their dial-up paging, because if a paging company’s dial-up sever goes down, it probably will not affect their email paging server – so you can send your pages using email. This too is dependant on your particular paging company. There are new technologies, such as Simple Network Paging Protocol (SNPP), that will enable your software to detect when a page has been received by your driver using standard low cost pagers.

    This capability is already available if you have CDPD mobile data terminals. These systems use the Digital Cellular and the Global Positioning Systems (GPS) networks to provide two-way communication as well as truck location and speed. They utilize the Internet to send/receive data (messages) to/from your trucks. @road and Airlink Communications are two of the major players in this type of technology. For a monthly fee @road allows you to completely monitor and configure your MDT from their web site. They even give you an interactive online map to show your truck present and past truck locations. Airlink on the other hand does not charge you a monthly access fee, because the maps reside on your local server. You need to decide which solution works best for your needs.

    Digital Dispatch is used by some motorclubs to send calls to service providers using the Internet. In the future you will even be able to submit your invoices to the motorclubs using this technology. This is because many of the motorclubs and towing software vendors have been working together to establish a standard protocol for sending calls and submitting invoices. Presently, a couple of the software vendors have the ability to directly receive calls from GE, which means the call appears on your dispatch screen. The other software vendors and motorclubs are working on similar solutions. The Internet solution from the other motorclubs requires you keep your browser pointed to their web site. When a call comes in you need

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