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Answer Upon - Turning a Negative Employee Into a Positive Asset
There's No Place Like Home To Start A Women Owned Business h provide measured success for both the agency and the individual.Women are taking control of their financial destinies and careers by starting and running their own business. Women owned business opportunities are often of the work-at-home type due to several reasons.When you work from home, there is usually little start-up costs involved in getting your business going. You already have a living accommodation that can double as your office, so you save from paying office rental.There's the freedom to set your own work schedule. No more having a boss telling you what, when and how to do your work. You don't need to travel in bad weather or being stucked in a traffic jam.You don't have to pay childcare costs or travel ex Communicate your expectations to employees Communication is a basic practice that should be an ongoing interchange between managers and their work teams. Establishing a communication model that allows employees to understand what you expect from them and in turn what they can expect from you, sets the foundation for trust building in the workplace. Meeting with employees to outline your management philosophy, style, and expectations sets the work relationship ground rules, Forget About Customer Service & Satisfaction: Pursue Customer VALUE Several years ago, I took over the supervision of a section in a Public Agency. I was a newbie in management, enthusiastic, and excited about the opportunity that lay before me. I was informed by my manager that I had a problem employee on my team. He described her as unpleasant, resistant, not a team player and told me that I would have my hands full managing her. He stated that she had been forced upon him by another department and now we had to deal with her. I listened and filed his comments.For the longest time I have been uncomfortable with the various labels we place on our customer facing activities. They are referred to as:Customer ServiceCustomer CareCustomer SupportCustomer Relationship ManagementClient ServicesClient Relations.Most of these titles and designations focus on what we DO without focusing on the results we are hoping to achieve.We engage in these activities, presumably to promote:Customer SatisfactionClient RetentionCustomer Loyalty.And we trust that these aims and practices will contribute to PROFITS.But as a long time management consultant and Presiden Within the first few months,I met with each of my team and talked with them about my philosophy, expectations I had for the department, and engaged them in discussion about their future career plans. The problem employee was not very forthcoming and I sensed the resistance that I had been warned about. Throughout the next year, I continued to engage her in conversation, even if she was noncommittal. I paid close attention to her work product. In my observation, I noticed that she was exceptionally bright and productive. But her demeanor had led my manager and others to form a negative opinion. I began to look for special projects, that were in alignment with her skills and assigned them to her. She excelled beyond my expectations with each project. At one point, she began coming to me with suggestions for projects that she wanted to manage. I had discovered a diamond in the rough. I suspected that she was a long term public employee who had not had the right management support to be successful. She had been given a tag of problem employee and put in the corner to waste away. What a disservice to her and the agency. Over the years, as we worked together our relationship continued to build as one of mutual trust, respect and support. I continued to promote her abilities to others whenever the opportunity arose. She continued to be an asset to the company. Managing your company's most valuable resource (people) can provide challenging and rewarding opportunities for your own professional development and growth. The manager must find creative solutions to promote the best in each of their employees. Mentoring employees who suffer from agency attention deficit requires that the mentor use techniques which provide measured success for both the agency and the individual. Communicate your expectations to employees Communication is a basic practice that should be an ongoing interchange between managers and their work teams. Establishing a communication model that allows employees to understand what you expect from them and in turn what they can expect from you, sets the foundation for trust building in the workplace. Meeting with employees to outline your management philosophy, style, and expectations sets the work relationship ground rules, 7 Point Checklist for Business Letters and talked with them about my philosophy, expectations I had for the department, and engaged them in discussion about their future career plans. The problem employee was not very forthcoming and I sensed the resistance that I had been warned about. Throughout the next year, I continued to engage her in conversation, even if she was noncommittal. I paid close attention to her work product. In my observation, I noticed that she was exceptionally bright and productive. But her demeanor had led my manager and others to form a negative opinion.I don’t claim to be a good advertising writer. But over the years, I’ve sent hundreds of business letters. Here are a few things I try to include in each of them:l. The headline, first sentence, and P.S. are usually the best-read parts. They need to dramatize an offer, or focus on the reason the letter was sent.2. Most letters should emphasize a single theme. Everything in the letter should relate to that theme.3. Use active, descriptive words.4. Show customers how to solve a problem. In a letter to your customers, this might involve MAKING or SAVING money.5. Readers relate to “success stories.” Can you tell them how you’ve solved a specific I began to look for special projects, that were in alignment with her skills and assigned them to her. She excelled beyond my expectations with each project. At one point, she began coming to me with suggestions for projects that she wanted to manage. I had discovered a diamond in the rough. I suspected that she was a long term public employee who had not had the right management support to be successful. She had been given a tag of problem employee and put in the corner to waste away. What a disservice to her and the agency. Over the years, as we worked together our relationship continued to build as one of mutual trust, respect and support. I continued to promote her abilities to others whenever the opportunity arose. She continued to be an asset to the company. Managing your company's most valuable resource (people) can provide challenging and rewarding opportunities for your own professional development and growth. The manager must find creative solutions to promote the best in each of their employees. Mentoring employees who suffer from agency attention deficit requires that the mentor use techniques which provide measured success for both the agency and the individual. Communicate your expectations to employees Communication is a basic practice that should be an ongoing interchange between managers and their work teams. Establishing a communication model that allows employees to understand what you expect from them and in turn what they can expect from you, sets the foundation for trust building in the workplace. Meeting with employees to outline your management philosophy, style, and expectations sets the work relationship ground rules, Finding and Expressing Your Voice ook for special projects, that were in alignment with her skills and assigned them to her. She excelled beyond
my expectations with each project. At one point, she began coming to me with suggestions for projects that she wanted to manage. I had discovered a diamond in the rough. I suspected that she was a long term public employee who had not had the right management support to be successful. She had been given a tag of problem employee and put in the corner to waste away. What a disservice to her and the agency.Each of us has a unique and significant set of traits, abilities, passions, and skills that we offer to the world. This is our voice. When we are expressing our voice we feel significant, valuable, and joyful. We seek and find a sense of meaning in our work and in our lives when we are operating at this level. When we are expressing our voice we are in alignment with who we are. I have met many people in organizations who are doing this. They love their jobs; they are passionate about what they do; they love making a contribution; they are constantly learning and growing; and they feel fulfilled doing their work. When you have an organization where everyone has found their vo Over the years, as we worked together our relationship continued to build as one of mutual trust, respect and support. I continued to promote her abilities to others whenever the opportunity arose. She continued to be an asset to the company. Managing your company's most valuable resource (people) can provide challenging and rewarding opportunities for your own professional development and growth. The manager must find creative solutions to promote the best in each of their employees. Mentoring employees who suffer from agency attention deficit requires that the mentor use techniques which provide measured success for both the agency and the individual. Communicate your expectations to employees Communication is a basic practice that should be an ongoing interchange between managers and their work teams. Establishing a communication model that allows employees to understand what you expect from them and in turn what they can expect from you, sets the foundation for trust building in the workplace. Meeting with employees to outline your management philosophy, style, and expectations sets the work relationship ground rules, The Important Function of Shrink Wrap for Boats our relationship continued to build as one of mutual trust, respect and support. I continued to promote her abilities to others whenever the opportunity arose. She continued to be an asset to the company.Shrink wrap can help protect and organize a gift fruit basket, but if your gift is a boat and not a fruit basket, do not fear. Boats can be shrink wrapped too, using the same technology.Shrink wrap systems use a plastic film, typically made of PVC, Polyolefin, or polyethylene. The plastic film is wrapped around an object to protect it from moisture, dirt, and other hazards of travel or storage. The plastic film is heated to conform to the shape of the object. Shrink wrap systems may be small and inexpensive, used by a home businessperson, or large, automated machines costing tens of thousands of dollars. DVDs, CDs, videos, artwork, mailers, newspapers, and packages are Managing your company's most valuable resource (people) can provide challenging and rewarding opportunities for your own professional development and growth. The manager must find creative solutions to promote the best in each of their employees. Mentoring employees who suffer from agency attention deficit requires that the mentor use techniques which provide measured success for both the agency and the individual. Communicate your expectations to employees Communication is a basic practice that should be an ongoing interchange between managers and their work teams. Establishing a communication model that allows employees to understand what you expect from them and in turn what they can expect from you, sets the foundation for trust building in the workplace. Meeting with employees to outline your management philosophy, style, and expectations sets the work relationship ground rules, Do You Really Want To Be A Manager? h provide measured success for both the agency and the individual."What do I do now?"Craig looked plaintively across the desk at me. He'd come to me for help adapting to his new role as a manager. He was having a lot of trouble.Craig had thought he wanted to be a manager. He'd supported himself through college by running heavy machinery in the construction industry. He was a hard worker.When he was hired by the company that made some of the equipment he used to run, Craig was ecstatic. He liked the people in the construction industry and he thought his new employer was as fine a company as there was.Craig was hired as a sales trainee, but his goals were something else. He wanted to be an executive and climb Communicate your expectations to employees Communication is a basic practice that should be an ongoing interchange between managers and their work teams. Establishing a communication model that allows employees to understand what you expect from them and in turn what they can expect from you, sets the foundation for trust building in the workplace. Meeting with employees to outline your management philosophy, style, and expectations sets the work relationship ground rules, opens the lines of communication, and gives the employee an opportunity to share their vision and perspectives. Don't believe what you hear about someone Relationships in the workplace are complicated, limited, and not necessarily the best method of defining the real person. Individual relationships are unique from person to person and new managers should be wary of any press about their employees, negative or positive, until they have had time to do an independent assessment of employees' skill set and performance. As with any story there are always two sides. The employee/organization relationship is no different. Promote and seek the best in people What we look for is often what we see. Managers need to look for the best in our people and give them the opportunity to be the best. Our role is to put our employees in situations to diminish their weaknesses and promote their strengths. Identifying projects for an employee that will give them a chance to let their strengths be highlighted is a professional ego boost. If we look for and expect the best we are often successful and are rewarded with a desired result. Don't step up and then step off Managing under challenge requires consistent, sustained, repeated positive behavior on the part of the manager. If you identify an employee who may benefit from attention and support don't take on the task and then back off when something else becomes more interesting or distracting. You must be in it to win it. Remember working with a person who has had a history of negative press and behavior as a result, takes caution and care. The commitment must be on the part of the manager to stay focused on highlighting the abilities of the employee. If you give up there is a cost to you, the agency and the employee. Your professional creditability will be compromised, the agency will continue to support a mediocre performance, and the employee will take another hit to their professional self-esteem. As managers, we have the responsibility to promote, encourage and support the positive development of our team members. Even the most challenged employee can receive the benefit of good management strategies. Employees who are i
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