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  • Answer Upon - Tales from the Corporate Frontlines: Ideas for Everyday Training

    Reward the Behaviors You Want Repeated
    This basic management principle will go a long way toward helping managers raise the productivity of their organizations. Yet, in their haste to get the job done quickly, many managers forget this principle and focus more on punishment than reward.Back in my corporate days, my company hired a management trainer to come into our organization to help us fine-tune our management skills. I’ll never forget one of the techniques he used to teach us this principle. First, he sent one of the
    a lot of money. We developed a few mini training programs of our own that have yielded impressive results.

    One idea that's been hugely successful is the above mentioned lunch program. Sometimes we go out somewhere nice to relax, sometimes we order in pizza, depending on our workload. Our manager prepares a brief agenda, including the latest news, along with suggestions for articles and informative websites that are relevant to our business. We have a question and answer period, and em

    Holding a Conference? 10 Tips on Making Your Conference A Success
    When you are in charge of a conference, you have an enormous amount of responsibility. It is important that your conference not only is a success from a business standpoint, but also that your participants enjoy themselves and feel that it was worth their time. Here are ten tips which will help ensure a successful conference.1. Plan early. You should set a date and place for large conferences a year in advance. Reserve blocks of hotel rooms for those traveling from out of town. Give par
    This article relates to the Training competency, commonly evaluated in employee satisfaction surveys. It tells the story of a group of team leaders who worked together to find ways to use information sharing and communication to provide valuable employee training. A Gallup poll conducted in 1998 reported that eight out of 10 employees said they would be more likely to stay with their present employer if they were offered more or better training. Specifically, the questions included in this competency are written to measure the adequacy, availability, content of training, and satisfaction with the delivery of training within your organization.

    This short story, Ideas for Everyday Training, is part of AlphaMeasure's compilation, Tales From the Corporate Frontlines. It illustrates how one department, under training budget constraints, found creative, low cost ways to use communication as an effective training tool.

    Anonymous Submission

    Sometimes, effective training involves little more than paying extra attention to everyday communication practices. In my department, we have regular lunch meetings, just to touch base and make sure that everyone is aware of any new practices and procedures being implemented company wide, or only within the department.

    We started this practice last year, when coworkers began to complain that they were caught unaware when new equipment and job functions began to appear in the department. They were given brief and cursory instructional sessions and left to their own devices. Soon after, an employee satisfaction survey yielded disappointing results in regard to the training competency.

    Departmental budgets were very tight at the time, and only very basic, company-wide training initiatives were even being considered for funding. So a few team leaders in our department got together to try to find some creative ways to provide department specific training for employees, without spending a lot of money. We developed a few mini training programs of our own that have yielded impressive results.

    One idea that's been hugely successful is the above mentioned lunch program. Sometimes we go out somewhere nice to relax, sometimes we order in pizza, depending on our workload. Our manager prepares a brief agenda, including the latest news, along with suggestions for articles and informative websites that are relevant to our business. We have a question and answer period, and emp

    Work Is A Four-Letter Word
    I can hear the jokes already and most of them are not politically correct. Let me throw out a word that we often don't attach to work and yet I think it is a word of redemption, of contribution, of achievement, of community, and ultimately, of legacy.Here it is: LOVE.Kahil Gibran proclaimed, "Work is love made visible". I would further clarify his position by insisting that a job is what you do for a paycheck.Work is what you do for a life. It is that energizing, all-enc
    competency are written to measure the adequacy, availability, content of training, and satisfaction with the delivery of training within your organization.

    This short story, Ideas for Everyday Training, is part of AlphaMeasure's compilation, Tales From the Corporate Frontlines. It illustrates how one department, under training budget constraints, found creative, low cost ways to use communication as an effective training tool.

    Anonymous Submission

    Sometimes, effective training involves little more than paying extra attention to everyday communication practices. In my department, we have regular lunch meetings, just to touch base and make sure that everyone is aware of any new practices and procedures being implemented company wide, or only within the department.

    We started this practice last year, when coworkers began to complain that they were caught unaware when new equipment and job functions began to appear in the department. They were given brief and cursory instructional sessions and left to their own devices. Soon after, an employee satisfaction survey yielded disappointing results in regard to the training competency.

    Departmental budgets were very tight at the time, and only very basic, company-wide training initiatives were even being considered for funding. So a few team leaders in our department got together to try to find some creative ways to provide department specific training for employees, without spending a lot of money. We developed a few mini training programs of our own that have yielded impressive results.

    One idea that's been hugely successful is the above mentioned lunch program. Sometimes we go out somewhere nice to relax, sometimes we order in pizza, depending on our workload. Our manager prepares a brief agenda, including the latest news, along with suggestions for articles and informative websites that are relevant to our business. We have a question and answer period, and em

    Make One, Sell Many--Increase Profits with Products and Licensing
    Have you created any products to serve your customers? The great thing about products is that you can create something once, then sell it again and again as you share it with lots of new people."Make one, sell many" products include books, CDs and audio programs, computer software, art, inventions, games, and other forms of intellectual property.Scott Adams, who created "Dilbert," says that he became a cartoonist because he liked the idea of being paid multiple times for the same
    ve training involves little more than paying extra attention to everyday communication practices. In my department, we have regular lunch meetings, just to touch base and make sure that everyone is aware of any new practices and procedures being implemented company wide, or only within the department.

    We started this practice last year, when coworkers began to complain that they were caught unaware when new equipment and job functions began to appear in the department. They were given brief and cursory instructional sessions and left to their own devices. Soon after, an employee satisfaction survey yielded disappointing results in regard to the training competency.

    Departmental budgets were very tight at the time, and only very basic, company-wide training initiatives were even being considered for funding. So a few team leaders in our department got together to try to find some creative ways to provide department specific training for employees, without spending a lot of money. We developed a few mini training programs of our own that have yielded impressive results.

    One idea that's been hugely successful is the above mentioned lunch program. Sometimes we go out somewhere nice to relax, sometimes we order in pizza, depending on our workload. Our manager prepares a brief agenda, including the latest news, along with suggestions for articles and informative websites that are relevant to our business. We have a question and answer period, and em

    Why Does It Take So Long To Wash A Car At The Local Car Wash?
    Have you ever noticed how long it takes to get your car washed at a carwash? Have you ever thought to yourself they could surely get you out quicker. Why does it take so long to WASH A CAR? Some of the washes I use take 30-40 minutes.The tunnels at the car wash actually only take 45-90 seconds. There are a few hand wash car washes for instance one in Tempe, AZ and the famous one in Southern California. Handy J's on Ventura Blvd. These hand wash car washes take about 8-10 minutes for the
    brief and cursory instructional sessions and left to their own devices. Soon after, an employee satisfaction survey yielded disappointing results in regard to the training competency.

    Departmental budgets were very tight at the time, and only very basic, company-wide training initiatives were even being considered for funding. So a few team leaders in our department got together to try to find some creative ways to provide department specific training for employees, without spending a lot of money. We developed a few mini training programs of our own that have yielded impressive results.

    One idea that's been hugely successful is the above mentioned lunch program. Sometimes we go out somewhere nice to relax, sometimes we order in pizza, depending on our workload. Our manager prepares a brief agenda, including the latest news, along with suggestions for articles and informative websites that are relevant to our business. We have a question and answer period, and em

    Branding Strength...Oh, So You Want Me To Ship It To the Manufacturer?
    The following is a true story. It illustrates the need for even management to be nice to their customers—for a variety of reasons.The brothers Long started a drug store in Northern California a number of years ago. By the 1970’s they had built a respectable chain in the north and had started expanding to Southern California. For years, when I was in the sunglass business, I sold to this glowing chain. Throughout the 1970s and 1980s they grew and I sold sunglasses to most of their stores
    a lot of money. We developed a few mini training programs of our own that have yielded impressive results.

    One idea that's been hugely successful is the above mentioned lunch program. Sometimes we go out somewhere nice to relax, sometimes we order in pizza, depending on our workload. Our manager prepares a brief agenda, including the latest news, along with suggestions for articles and informative websites that are relevant to our business. We have a question and answer period, and employees are encouraged to come prepared to voice their opinions, concerns, and suggestions.

    Another popular idea is our book discussion group. This activity, again, is completely voluntary, and it's amazing how many employees are enthusiastically involved. Members select topics and choose books to read and discuss that relate to our business, or general career development topics. The company buys the books at bulk discount, and the employees pay their own lunch tab to attend. A member of the company newsletter staff is usually present at the meetings and writes articles to share our learning with the rest of the company.

    In fact, interest in these ideas has spread throughout the company, and other departments and teams have started their own groups. Supervisors meet to share information and provide support. They meet to search for cost-effective leadership training opportunities. Most importantly, these group efforts have shown us that communication and information sharing can be used as an effective form of training. In these times of tight training budgets, our company realizes that it has become even more important. For our employees, regular meetings often become brainstorming sessions that produce creative new training ideas that prove to be both effective and economical.

    © 2005 AlphaMeasure, Inc. - All Rights Reserved

    This article may be reprinted, provided it is published in its entirety, includes the author bio information, and all links remain active.

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