Answer Upon
#1 in Business Subscribe Email Print

You are here: Home > Business > Management > The Seven Essentials of Business Communication

Tags

  • multiple
  • close
  • right
  • original messageits
  • closethe close
  • exceedingly unlikely

  • Links

  • Find the Best Way to Cheap Loans
  • Trusts - Trust Formation - Trustees Asset Protection - Trust Offshore Asset - Protection Inheritence
  • Automated Underwriting - Isn't it Great
  • Answer Upon - The Seven Essentials of Business Communication

    FileNet and Other Collaborative Solutions
    In the midst of the bustle and shuffle of the collaborative whirlwind of documents, drafts, e-mails, and electronic documents that is 21st century business, it is important to evaluate the best collaborative software suites available on the market today. FileNet packages have stepped up to the plate to seek to provide helpful tools for organizing the enterprise content that exists in the modern-day corporation: e-mails and drafts of presentations, reports, and budgets.FileNet is a provider of collaborative document management. FileNet helps to organize and file electronic documents and drafts, making it easier to put together the pieces of the often complex business collaboration puzzle.The business process may sometimes seem in serious disarray. With each project and report there could be any number of individuals forming a committee, including members of management and clients. The trick is to bring into one document the individual ideas of each group member. FileNet recognizes that this process necessitates sending e-mailed drafts back and forth, saving multiple versions of a document on multiple drives and servers, and organizing the drafts prior to merging.FileNet provides an electronic system in which to track systematic editorial processes of businesses. FileNet is installed with the ability to integrate with most IT infrastructures. Businesses may choose other collaborative software, or groupware that covers more informal, or ad hoc, processes that FileNet cannot cover. The important thing is that businesses find collaborative software which meets its specific needs.FileNet has opened many doors to document management, and other companies have built upon the idea of providing software to track document versions. Other collaborative software solution
    an inconsistency of your message.

    Taking a position on an issue one week, only to overturn it the next, then overturn THAT position the following week, only breeds distrust in your message.

    And distrust in you!

    People who distrust you are exceedingly unlikely to take the action you wish them to take. They are also highly unlikely to pay any attention to your future messages.

    As well as consistency amongst multiple messages, be aware that inconsistency within your message can be just as deadly to audience comprehension.

    At the risk of sounding like the Grouchy Grammarian, please make sure that your tenses remain the same, that your viewpoint doesn't wander between the 1st and 3rd person and back again (unless you deliberately want to create a linguistic or

    How to Employ Strong Leaders in Your Organization
    Look for people who exhibit leadership qualities on their own – without specific training. Have you noticed someone who knows how to apply his strengths and work on overcoming his weaknesses?Is there a person whose skills and character haven’t been utilized to help the company grow and succeed? If there’s someone in your organization who consistently lends support to everyone else, you may be overlooking a highly qualified leader.You might need to interview your staff to find out what their inner thoughts are on how the company is performing. They have to have your trust to be able to confide in you.Hold a meeting and see who pipes up with inventive ideas or strategies to help you beat the competition or improve the processes and procedures for better efficiency. You may have to actively seek out the leaders in your company’s existing roster – or go outside of the organization to hire new leadership.Having strong leadership means your company will soon see improvements at every level – from the way customers are treated to the profit-churning ability of the marketing strategies you employ.Soldiers view their leaders with respect because those are the men and women who prove that performance and attitude make an impact on whether a mission is carried out with a victory.Employees in the business world will respect those who are committed to a better way of operating. The actions your leaders take – in the way they interact with employees and carry out business decisions – will be more powerful than the empty words many companies use to try to herd their employees into performing.
    There are seven essential elements to successful business communication:

    • Structure

    • Clarity

    • Consistency

    • Medium

    • Relevancy

    • Primacy/Recency

    • Psychological Rule of 7±2

    If you are going to communicate effectively in business it is essential that you have a solid grasp of these seven elements.

    So let's look at each in turn...

    1. STRUCTURE

    How you structure your communication is fundamental to how easily it is absorbed and understood by your audience.

    Every good communication should have these three structural elements:

    1. an opening

    2. a body

    3. a close

    This structural rule holds true no matter what your communication is -- a memo, a phone call, a voice mail message, a personal presentation, a speech, an email, a webpage, or a multi-media presentation.

    Remember - your communication's audience can be just one person, a small team, an auditorium full of people or a national, even global, group of millions.

    In this instance size doesn't matter -- the rules remain the same.

    Opening

    An opening allows your communication's audience to quickly understand what the communication is about.

    Short, sharp and to the point, a good opening lets your audience quickly reach a decision of whether or not to pay attention to your message.

    Time is a precious resource, after all, and the quicker you can 'get to the point' and the faster your audience can make that 'disregard/pay attention' decision the more positively they will view you --- which can be VERY important if you need or want to communicate with them in the future.

    Body

    Here's where you get to the 'heart' of your message.

    It is in the body of the message that you communicate all of your facts and figures relative to the action you want your communication's audience to take after attending to your message.

    Keep your facts, figures and any graphs or charts you might present to the point. Don't bog down your audience with irrelevant material, or charts with confusing, illegible numbers and colours.

    --SIDE BAR--

    There's a key to rapid uptake of your message -- KISS.

    Pitch your presentation's graphics at a grade seven child. If THEY can follow and understand them, chances are good that your audience will too.

    --END SIDE BAR--

    Close

    The Close is where you sum up your communication, remind your audience of your key points, and leave them with a clear understanding of what you want them to do next.

    The more powerfully you can end your communication, the more easily remembered it will be by your audience.

    2. CLARITY

    Be clear about the messaqe you want to deliver, as giving a confused message to your audience only ends up with them being confused and your message being ignored.

    If you are giving a message about, say, overtime payments don't then add in messages about detailed budget issues or the upcoming staff picnic -- UNLESS they ABSOLUTELY fit in with your original message.

    It's far better and clearer for your audience if you create a separate communication about these ancilliary issues.

    3. CONSISTENCY

    Nothing more upsets a regular reader of, say, your newsletter than inconsistency of your message.

    Taking a position on an issue one week, only to overturn it the next, then overturn THAT position the following week, only breeds distrust in your message.

    And distrust in you!

    People who distrust you are exceedingly unlikely to take the action you wish them to take. They are also highly unlikely to pay any attention to your future messages.

    As well as consistency amongst multiple messages, be aware that inconsistency within your message can be just as deadly to audience comprehension.

    At the risk of sounding like the Grouchy Grammarian, please make sure that your tenses remain the same, that your viewpoint doesn't wander between the 1st and 3rd person and back again (unless you deliberately want to create a linguistic or s

    A Simple Plan To Market Online - Earn Money Instantly!
    So you want to make money online but you dont have your own products and have no marketing idea. I will give you a simple solution to your problem.1. You Need a product to sell The first thing you need to do is to find a with niche market. My suggestion is to sell digital product like software or ebook those are the easiest product to sell online.I will pick a product for you to help you understand the concept. To sell an ebook software Go to http://www.pathtosuccessonline.biz/eec Join free the affiliate program there. Once you joined you will get you own unique affiliate URL. Save the URL in your notepad. That's the URL you will promote. (No Cost)2. You need to promote it. Use google to promote the product easily. Google is the most used search engine and we all know that the traffic is the highest quality as it's targeted traffic. Use the Adword service. Setup here: http://www.adwords.google.comTo activate the account only will cost you $5. You will need to write your own ad and choose the keywords for the product.Okay now to sell the software just pick ebook software as the main keyword and now go to: http://inventory.overture.com/d/searchinventory/suggestion/And type the keyword "ebook software" you will get another several alternative keywords to use for your campaign.You will also need to setup you maximum cost per click, I suggest just use $0.05-0.10. The idea is that google will show your ad and per click you will be charged as the cost that you have setup first. This way you will only pay if the goo
    li>

    This structural rule holds true no matter what your communication is -- a memo, a phone call, a voice mail message, a personal presentation, a speech, an email, a webpage, or a multi-media presentation.

    Remember - your communication's audience can be just one person, a small team, an auditorium full of people or a national, even global, group of millions.

    In this instance size doesn't matter -- the rules remain the same.

    Opening

    An opening allows your communication's audience to quickly understand what the communication is about.

    Short, sharp and to the point, a good opening lets your audience quickly reach a decision of whether or not to pay attention to your message.

    Time is a precious resource, after all, and the quicker you can 'get to the point' and the faster your audience can make that 'disregard/pay attention' decision the more positively they will view you --- which can be VERY important if you need or want to communicate with them in the future.

    Body

    Here's where you get to the 'heart' of your message.

    It is in the body of the message that you communicate all of your facts and figures relative to the action you want your communication's audience to take after attending to your message.

    Keep your facts, figures and any graphs or charts you might present to the point. Don't bog down your audience with irrelevant material, or charts with confusing, illegible numbers and colours.

    --SIDE BAR--

    There's a key to rapid uptake of your message -- KISS.

    Pitch your presentation's graphics at a grade seven child. If THEY can follow and understand them, chances are good that your audience will too.

    --END SIDE BAR--

    Close

    The Close is where you sum up your communication, remind your audience of your key points, and leave them with a clear understanding of what you want them to do next.

    The more powerfully you can end your communication, the more easily remembered it will be by your audience.

    2. CLARITY

    Be clear about the messaqe you want to deliver, as giving a confused message to your audience only ends up with them being confused and your message being ignored.

    If you are giving a message about, say, overtime payments don't then add in messages about detailed budget issues or the upcoming staff picnic -- UNLESS they ABSOLUTELY fit in with your original message.

    It's far better and clearer for your audience if you create a separate communication about these ancilliary issues.

    3. CONSISTENCY

    Nothing more upsets a regular reader of, say, your newsletter than inconsistency of your message.

    Taking a position on an issue one week, only to overturn it the next, then overturn THAT position the following week, only breeds distrust in your message.

    And distrust in you!

    People who distrust you are exceedingly unlikely to take the action you wish them to take. They are also highly unlikely to pay any attention to your future messages.

    As well as consistency amongst multiple messages, be aware that inconsistency within your message can be just as deadly to audience comprehension.

    At the risk of sounding like the Grouchy Grammarian, please make sure that your tenses remain the same, that your viewpoint doesn't wander between the 1st and 3rd person and back again (unless you deliberately want to create a linguistic or

    Inventory Reduction Frequently Asked Questions
    1. What is the difference between inventory management and inventory reduction?Inventory management is the activity which ensures the availability of the inventory items in order to be able to service customers. In an MRO environment the customer will be the maintenance and production department; in a finished goods environment the customer is the external customer. Inventory management involves the coordination of purchasing, manufacturing and demand to ensure the required availability.Inventory reduction is the activity that minimizes the cash investment in inventory while maintaining the availability promise of inventory management. Inventory reduction focuses on identifying those items where the inventory holding is in excess, given the current actual demand and supply characteristics, and then works to reduce the cash investment in these items. This means that a significant cash release can be achieved with no change in the inventory risk profile.2. How does the different focus of inventory management and inventory reduction impact the outcome?Because inventory management aims to ensure availability, the focus is primarily on eliminating stock outs, where the availability promise is not met.Inventory reduction focuses on cash and eliminating any unnecessary investment in inventory with no change in the inventory risk profile. The logic is this: any stock out triggers an action to restock and to typically overstock in order to avoid a future stock out. Therefore, opportunities exist for inventory reduction that will not increase risk. Where the inventory is already overstocked there is no trigger to take action, hence a specific program of activity is required.Eventually, inventory management must lead to an over inv
    on the more positively they will view you --- which can be VERY important if you need or want to communicate with them in the future.

    Body

    Here's where you get to the 'heart' of your message.

    It is in the body of the message that you communicate all of your facts and figures relative to the action you want your communication's audience to take after attending to your message.

    Keep your facts, figures and any graphs or charts you might present to the point. Don't bog down your audience with irrelevant material, or charts with confusing, illegible numbers and colours.

    --SIDE BAR--

    There's a key to rapid uptake of your message -- KISS.

    Pitch your presentation's graphics at a grade seven child. If THEY can follow and understand them, chances are good that your audience will too.

    --END SIDE BAR--

    Close

    The Close is where you sum up your communication, remind your audience of your key points, and leave them with a clear understanding of what you want them to do next.

    The more powerfully you can end your communication, the more easily remembered it will be by your audience.

    2. CLARITY

    Be clear about the messaqe you want to deliver, as giving a confused message to your audience only ends up with them being confused and your message being ignored.

    If you are giving a message about, say, overtime payments don't then add in messages about detailed budget issues or the upcoming staff picnic -- UNLESS they ABSOLUTELY fit in with your original message.

    It's far better and clearer for your audience if you create a separate communication about these ancilliary issues.

    3. CONSISTENCY

    Nothing more upsets a regular reader of, say, your newsletter than inconsistency of your message.

    Taking a position on an issue one week, only to overturn it the next, then overturn THAT position the following week, only breeds distrust in your message.

    And distrust in you!

    People who distrust you are exceedingly unlikely to take the action you wish them to take. They are also highly unlikely to pay any attention to your future messages.

    As well as consistency amongst multiple messages, be aware that inconsistency within your message can be just as deadly to audience comprehension.

    At the risk of sounding like the Grouchy Grammarian, please make sure that your tenses remain the same, that your viewpoint doesn't wander between the 1st and 3rd person and back again (unless you deliberately want to create a linguistic or

    MLM Companies Beware
    The first woman to rise to the top in 4 1/2 months in her short lived network marketing career was "rocking and rolling" in a fraudulent manner. When you are caught with your hand in the cookie jar, why wouldn't the company terminate someone for that?I'm glad to see that this company has a firm hand when someone scams them. Why do you think that rules are set in place by companies?This person hurt a lot of people in her "rocking and rolling" months and had so many complaints to headquarters in her short time in moving up. So many complaints of how she was conducting her business and what she was doing to get what she needed out of her downline and upline to move so fast.I do agree however that the policies and procedures should be reviewed thoroughly prior to checking that box. Nonetheless, this person was fully aware of what she was doing and that it was grounds for termination. What has upset her is she wasn't smart enough not to get caught and vicious and sly enough not to care. A person who was ignorant enough to think because she made the company so much money that they could never let her go and a person with an ego (and a deluded outlook on law) of one of our US ex president's, "I am not a crook!"She continues to promote her name and has such a strong desire to be in the spot light even more. If I were her, I would go underground for a while until this blew over. Not keep it up, because she is "ousted" on this. She owes this company thousands of dolor’s so I'm sure this won't be the last time we hear about her.She proclaims honesty and is pretty smooth about her delivery. Watch out for this one!Companies Beware!
    Close is where you sum up your communication, remind your audience of your key points, and leave them with a clear understanding of what you want them to do next.

    The more powerfully you can end your communication, the more easily remembered it will be by your audience.

    2. CLARITY

    Be clear about the messaqe you want to deliver, as giving a confused message to your audience only ends up with them being confused and your message being ignored.

    If you are giving a message about, say, overtime payments don't then add in messages about detailed budget issues or the upcoming staff picnic -- UNLESS they ABSOLUTELY fit in with your original message.

    It's far better and clearer for your audience if you create a separate communication about these ancilliary issues.

    3. CONSISTENCY

    Nothing more upsets a regular reader of, say, your newsletter than inconsistency of your message.

    Taking a position on an issue one week, only to overturn it the next, then overturn THAT position the following week, only breeds distrust in your message.

    And distrust in you!

    People who distrust you are exceedingly unlikely to take the action you wish them to take. They are also highly unlikely to pay any attention to your future messages.

    As well as consistency amongst multiple messages, be aware that inconsistency within your message can be just as deadly to audience comprehension.

    At the risk of sounding like the Grouchy Grammarian, please make sure that your tenses remain the same, that your viewpoint doesn't wander between the 1st and 3rd person and back again (unless you deliberately want to create a linguistic or

    Spam Bashing
    I have done my penance in the advertising industry. You might even call me an “ad-man.” I have engaged advertising’s rude and unwanted impressions. I have penetrated the unaware with my client’s messages. Oh, yes, I have been apart of the creation and distribution of junk mail and newspaper inserts. I have sold obnoxiously intrusive radio spots to car dealers. I have seen the glory of toll free numbers on television infomercials. However, never in my most effective advertising moments have I subjected human beings to the equivalent of the unbridled invasion of SPAM!It was 1937, in the sleepy town of Austin, Minnesota, when the Hormel Company introduced a new product. Two years prior, beer began to be distributed in cans. The Hormel family looked around and said, “If beer can, ham can” (Or something to that effect). And the concept of canned spiced ham was born. They ran a contest in search of a name for their new product. The winner combined the “sp” from “spiced” and the “am” from “ham” and the rest, as they say, is history.Nearly forty years later, Monty Python did sketch wherein a bunch of Vikings sang “Spam, Spam, Spam, Spam, Wonderful Spam,” endlessly. The annoyance of their constant singing of “Spam” became a reoccurring theme. In 1994 a national law firm began soliciting business with unsolicited advertising emails. Their highly annoying efforts were dubbed “spamming,” in reference to the Vikings. The word “spam” caught on as did advertising with unsolicited emails. It has been all down hill from there.Hormel has consistently fought the use of their trademarked name. Recently, they received a set back by a court ruling that reads in part, "the most evident meaning of the term SPAM for the consumers ... will certainly be unsolicited, usually commercial
    an inconsistency of your message.

    Taking a position on an issue one week, only to overturn it the next, then overturn THAT position the following week, only breeds distrust in your message.

    And distrust in you!

    People who distrust you are exceedingly unlikely to take the action you wish them to take. They are also highly unlikely to pay any attention to your future messages.

    As well as consistency amongst multiple messages, be aware that inconsistency within your message can be just as deadly to audience comprehension.

    At the risk of sounding like the Grouchy Grammarian, please make sure that your tenses remain the same, that your viewpoint doesn't wander between the 1st and 3rd person and back again (unless you deliberately want to create a linguistic or story-telling effect — be careful with this!) and that your overall 'theme' or message doesn't change.

    4. MEDIUM

    If the only tool you have in your toolbag is a hammer, pretty soon everything starts to look like a nail.

    Similarly, if all you believe you have as a communications tool is PowerPoint then pretty soon all you'll do is reduce very communications opportunity to a PowerPoint presentation. And as any of us who have sat through one too many boring slideshows will attest, "seen one, seen 'em all."

    There are a myriad of was you can deliver your message - the trick is to use the right one.

    Which is the right one?

    The one that communicates your message:

    • with the greatest accuracy

    • with the largest likelihood of audience comprehension

    • at the lowest fiscal cost

    • at the lowest time cost

    Note: it must meet all of these criteria. There's absolutely no value in spending the least amount of money if the medium you choose doesn't deliver on any of the other criteria.

    So what media are available? You have a choice from any one or combination of the following:

    * paper-based memo * letter * one-to-one face-to-face presentation * seminar * one-to-one phone presentation * meeting * one-to-many personal presentation * plain text email * one-to-many phone presentation * text + graphics email * voice email * webpage * webcast/webvideo * radio broadcast * television broadcast * press release * tv/film commercial * cd-rom/dvd

    Choosing the right medium or media is obviously critical, as the fiscal costs of some in the above list are higher than others. Get the media mix wrong and you could end up spending a whole lot of time and money on a very visually attractive business communication that delivers next-to-zero ROI (return on investment).

    5. RELEVANCY

    It never ceases to amaze me that business managers still believe that everyone would be interested in their message—and then proceed to subject any and everyone they can find to a horrendous PowerPoint slideshow put together by a well-meaning but aesthetically-challenged subordinate.

    Screen-after-screen of lengthy text, in a small barely legible font size (because a small font size is the only way to fit all of the words onto the slide), which the manager duly and dully reads verbatim.

    Ugh!

    The psychological reality is that unless a person is interested in the subject of the message they are highly unlikely to pay any attention.

    Which means that if you force them to attend to your message you will actually turn them against you and be even less likely to receive their attention in the future.

    Save your in-depth budget and performance analysis Excel-generated charts for those who genuinely care and need to know about such things.

    If your business communication needs to touch on several areas that might not be of interest to your entire audience, let them know of alternative resources that more fully address each of these additional areas.

    You can do this by, for example, providing them with an easily-remembered and written link to a webpage where a greater depth of information can be stored.

    6. PRIMACY/RECENCY

    It is essential to know that, one week later, a business communication is re

    HTTP = HTML link (for blogs, profiles,phorums):
    <a href="http://www.hubyou.info/article/24662/hubyou-The-Seven-Essentials-of-Business-Communication.html">The Seven Essentials of Business Communication</a>

    BB link (for phorums):
    [url=http://www.hubyou.info/article/24662/hubyou-The-Seven-Essentials-of-Business-Communication.html]The Seven Essentials of Business Communication[/url]

    Related Articles:

    How to Start a Career in Social Work

    Achieving Financial Security in an Unreliable Economy

    A Tale Of Two Restaurants

    Bookmark it: del.icio.us digg.com reddit.com netvouz.com google.com yahoo.com technorati.com furl.net bloglines.com socialdust.com ma.gnolia.com newsvine.com slashdot.org simpy.com shadows.com blinklist.com