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Answer Upon - Loan Officer Marketing: Using Case Studies to Improve Your Credibility
Job Interviews Are Predictable - So be Prepared! describes exactly how this specific problem was solved. It implies (but doesn’t directly say) that by using your services, you could solve the problem for them too. In this section, you want to be specific in your solution and very personal, written in first person (I, me, mine, etc.)For the most part, 80% of what goes on in an interview is routine and predictable. There are hundreds of books out there on what to ask and what you'll be asked. In addition to the standard questions, you need to decide what questions you are most afraid the interviewer will ask you so you can prepare and practice answers to those questions now.A common interview agenda that looks something like this:1. Introduction2. The last section describ A case study accomplishes three things: it identifies a problem; it shows the solution; and it documents your performance. You offer proof of performance with a case study and sway skeptical agents. Effective case studies are structured using a common formula. Three Section Case StudyThe first section of your case study describes a very specific problem. This section has to draw the reader in, it has to be something that the agent can relate to, a problem they’ve experienced. Be careful not to offer solutions in this section. This entire first section is about developing a complete understanding of the problem. This is where most loan officer marketing materials go wrong: they don’t describe problems, instead just focus on solutions. Solution focused marketing is sent out in the masses to Realtors. You will not capture their attention with materials that look just like every other loan officers. The second section of the case study describes exactly how this specific problem was solved. It implies (but doesn’t directly say) that by using your services, you could solve the problem for them too. In this section, you want to be specific in your solution and very personal, written in first person (I, me, mine, etc.) The last section describe Effective case studies are structured using a common formula. Three Section Case StudyThe first section of your case study describes a very specific problem. This section has to draw the reader in, it has to be something that the agent can relate to, a problem they’ve experienced. Be careful not to offer solutions in this section. This entire first section is about developing a complete understanding of the problem. This is where most loan officer marketing materials go wrong: they don’t describe problems, instead just focus on solutions. Solution focused marketing is sent out in the masses to Realtors. You will not capture their attention with materials that look just like every other loan officers. The second section of the case study describes exactly how this specific problem was solved. It implies (but doesn’t directly say) that by using your services, you could solve the problem for them too. In this section, you want to be specific in your solution and very personal, written in first person (I, me, mine, etc.) The last section describ Be careful not to offer solutions in this section. This entire first section is about developing a complete understanding of the problem. This is where most loan officer marketing materials go wrong: they don’t describe problems, instead just focus on solutions. Solution focused marketing is sent out in the masses to Realtors. You will not capture their attention with materials that look just like every other loan officers. The second section of the case study describes exactly how this specific problem was solved. It implies (but doesn’t directly say) that by using your services, you could solve the problem for them too. In this section, you want to be specific in your solution and very personal, written in first person (I, me, mine, etc.) The last section describ Solution focused marketing is sent out in the masses to Realtors. You will not capture their attention with materials that look just like every other loan officers. The second section of the case study describes exactly how this specific problem was solved. It implies (but doesn’t directly say) that by using your services, you could solve the problem for them too. In this section, you want to be specific in your solution and very personal, written in first person (I, me, mine, etc.) The last section describ The last section describes the results of the action. These results must be very specific, they need to be tangible and measurable. It’s one thing to say you saved a client thousands of dollars, it’s another to say you saved the client $3,000, or that you closed the loan 4 days ahead of the original closing date. If you aren’t specific, your solution will not be taking seriously. Focus your case study on how your service addressed a specific issue. This issue is the backbone of your case study. You don’t want to bring in descriptions of other problems because it dilutes the message. Incorporate statistics, charts, tables and figures to reinforce where appropriate. Detail your Return on Investment. Explain how your service pays for itself. For instance, client referrals doubled in 2 months. Contain Costs. Show how working with you keeps costs contained. This is especially important to those agents that are spending way to much money on their marketing efforts and are frustrated with the cost of acquiring new leads and clients. Explain how your service helped other agents reduce their fees, such as reducing their marketing spending. Reduce barriers. Showing your solution to problems will impr
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