mental and authority lines.

People often turn to influencing tools when they experience resistance to their plans – they try to negotiate agreement reactively – this can, and has, worked but requires ‘heavy lifting’ – the leverage for these ‘reactive’ efforts is significantly less than if influencing tools were used regularly and proactively.

A corporate culture where people influence others to collaborate in mutually bene

Senior executives are increasingly concerned that their managers and supervisors have the skills needed to build cooperation and collaboration across departmental and authority boundaries. This is critically important in becoming Lean throughout the Enterprise.

The competitive pressures in a global economy are so intense, and opportunities so fleeting, that no successful organization can afford to slow down because internal stakeholders fail to agree and work together in a common direction.

Seizing opportunities and turning them into business success requires more than quick action; it requires highly effective collaboration. When minutes count, it is critical that managers minimize the time it takes to create buy-in and participation across departments and job functions. Quick and effective collaboration will greatly increase speedy response to market opportunities and open the door for innovation.

When managers and supervisors are not successful at influencing colleagues, the burden of making sure everyone cooperates inevitably falls to senior management. This consumes essential executive time on ‘house keeping’ issues. Accountability for cooperation and productive collaboration has to be part of every function, not just that of the CEO and COO.

What is ‘influencing’? The word sometimes sends shivers down people’s backs when they imagine self-serving ‘spin doctors’ who manipulate others. True influencing is, in fact, a respectful two-way negotiation. It’s a way of successfully building informal partnerships aligned to the customer and corporate goals while addressing the needs and issues of each stakeholder. Influencing is not just advocacy but creative problem solving and collaboration across departmental and authority lines.

People often turn to influencing tools when they experience resistance to their plans – they try to negotiate agreement reactively – this can, and has, worked but requires ‘heavy lifting’ – the leverage for these ‘reactive’ efforts is significantly less than if influencing tools were used regularly and proactively.

A corporate culture where people influence others to collaborate in mutually benef

eholders fail to agree and work together in a common direction.

Seizing opportunities and turning them into business success requires more than quick action; it requires highly effective collaboration. When minutes count, it is critical that managers minimize the time it takes to create buy-in and participation across departments and job functions. Quick and effective collaboration will greatly increase speedy response to market opportunities and open the door for innovation.

When managers and supervisors are not successful at influencing colleagues, the burden of making sure everyone cooperates inevitably falls to senior management. This consumes essential executive time on ‘house keeping’ issues. Accountability for cooperation and productive collaboration has to be part of every function, not just that of the CEO and COO.

What is ‘influencing’? The word sometimes sends shivers down people’s backs when they imagine self-serving ‘spin doctors’ who manipulate others. True influencing is, in fact, a respectful two-way negotiation. It’s a way of successfully building informal partnerships aligned to the customer and corporate goals while addressing the needs and issues of each stakeholder. Influencing is not just advocacy but creative problem solving and collaboration across departmental and authority lines.

People often turn to influencing tools when they experience resistance to their plans – they try to negotiate agreement reactively – this can, and has, worked but requires ‘heavy lifting’ – the leverage for these ‘reactive’ efforts is significantly less than if influencing tools were used regularly and proactively.

A corporate culture where people influence others to collaborate in mutually bene

opportunities and open the door for innovation.

When managers and supervisors are not successful at influencing colleagues, the burden of making sure everyone cooperates inevitably falls to senior management. This consumes essential executive time on ‘house keeping’ issues. Accountability for cooperation and productive collaboration has to be part of every function, not just that of the CEO and COO.

What is ‘influencing’? The word sometimes sends shivers down people’s backs when they imagine self-serving ‘spin doctors’ who manipulate others. True influencing is, in fact, a respectful two-way negotiation. It’s a way of successfully building informal partnerships aligned to the customer and corporate goals while addressing the needs and issues of each stakeholder. Influencing is not just advocacy but creative problem solving and collaboration across departmental and authority lines.

People often turn to influencing tools when they experience resistance to their plans – they try to negotiate agreement reactively – this can, and has, worked but requires ‘heavy lifting’ – the leverage for these ‘reactive’ efforts is significantly less than if influencing tools were used regularly and proactively.

A corporate culture where people influence others to collaborate in mutually bene

he word sometimes sends shivers down people’s backs when they imagine self-serving ‘spin doctors’ who manipulate others. True influencing is, in fact, a respectful two-way negotiation. It’s a way of successfully building informal partnerships aligned to the customer and corporate goals while addressing the needs and issues of each stakeholder. Influencing is not just advocacy but creative problem solving and collaboration across departmental and authority lines.

People often turn to influencing tools when they experience resistance to their plans – they try to negotiate agreement reactively – this can, and has, worked but requires ‘heavy lifting’ – the leverage for these ‘reactive’ efforts is significantly less than if influencing tools were used regularly and proactively.

A corporate culture where people influence others to collaborate in mutually bene

mental and authority lines.

People often turn to influencing tools when they experience resistance to their plans – they try to negotiate agreement reactively – this can, and has, worked but requires ‘heavy lifting’ – the leverage for these ‘reactive’ efforts is significantly less than if influencing tools were used regularly and proactively.

A corporate culture where people influence others to collaborate in mutually beneficial ways creates a place where innovation can thrive. It’s true that innovative solutions and ideas most often come from individual insights and breakthroughs. But those individuals need a collaborative environment to test, evaluate and implement their ideas.

The collaboration across departments and authority creates a pathway for innovation – roadblocks tend to dissolve, more creative shared problem solving emerges, and a culture of risk management rather than risk aversion grows. People support each other and celebrate their successes – confidence builds. Confidence is a key factor for highly competitive, winning organizations. Without confidence, ideas fall by the wayside and skills become chronically underutilized.

Innovation requires quality time to think through options and opportunities, weigh risks, and produce manageable implementation plans. Time is a huge value! Key wasters include internal politics, conflicting priorities, endless negotiation for workflow, and unresolved disagreements on direction. These ‘resistance’ wastes radically reduce the time available to focus on the customer and create new products or ways to deliver them. A culture where people have the skills to influence each other to collaborate and cooperate eliminates these wastes.

Influencing is an acquired skill and one that can be honed into excellence with practice. There are lots of tools for influencing and you may be using some today in-house. The key is to use them often, use them well and be proactive. There are tools that can help build trust and confidence, tools to improve reasoning and problem solving skills, communication and listening skills, project management and risk evaluation, negotiation, building buy-in, dea