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    2007 Thoughts on Marketing Your Brand - Small Business Series
    We all know why brands are so important in business, but what can a small business to cash in on brand marketing? We will discuss how brand marketing has been used in the corporate world and how these methods can be applied to small businesses, nonprofits and even government agencies.Believe it or not it is very simple for a small business to adopt a brand name marketing strategy. We will discuss secrets that I have used in growing my companies. As a Franchisor, who started out as a very small business, I realized early on that we needed a brand marketing strategy if we were to grow into a state-wide operation.Our company started very small like any small business, eventually we were operating in 53 cities and then we decided to franchise. Within 10 years we have set up operations in 450 cities, 110 major markets, 23 states and four countries. Large corporations spend millions if not billions of dollars extending their brand name and this is why many small businesses think they brand marketing is out of reach.It is possible to use brand marketing strategies in small business and it is possible to piggyback on larger brand names as well. I recommend that you u
    your letter, your job isn’t over. The next task is to get them to actually read your sales message. You can do this by starting off your letter with another powerful, attention grabbing, benefit laden headline. Right off the bat, paint a picture of the benefits they’ll receive by reading the rest of your letter.

    This takes us to the next key ingredient to successful direct mail campaigns.

    3. Stress benefits, benefits, benefits, not features.

    The one mistake I see more often than any other when it comes to marketing is talking about features instead of benefits. This mistake alone is enough to sabotage even the best of marketing campaigns.

    So what exactly is the difference between a feature and a benefit?

    Well, a feature is something tangible, factual, and verifiable. They’re the boring statistics and bullet points that most companies put front and center on their marketing materials. Here’s a list of possible f

    Job Interview Answers to 15 Tough Questions – Part 4
    15) What would you do if . . . ? This question about imagined situations is usually posed to evaluate your reaction and judgment about decision-making matters involving the position.The answer here is to remember that the quality of your solution is not nearly as important as your attitude and approach toward the solution.Your first answer should be that the situation is probably not new, and your first move would be consult your superior who has more knowledge and experience in dealing with the problem, or you would ask others who have likely encountered the situation how they resolved the problem.Then, be sure to qualify your answer, whatever it may be. Say "I might consider . . .,” rather than "I would . . .” Always strive to be calm and rational in your approach, and certainly be open to receiving more information upon which to base a decision, or take an action.Remember, too, that some problems will resolve themselves if you do not rush to judgment too quickly. Sometimes responding quickly actually adds to the problem or challenge. Even consultants oftentimes suggest the right answer to the wrong problem. Consultants can be quick
    As you take a look around, there would appear to be an unlimited number of ways a small business can spread the word about their specific product or service. While these methods range from traditional to the unprecedented, one method that has been around longer than most yet has proven to be very effective is direct mail.

    Now, even though most small businesses are aware of this method and many have used it as part of their marketing efforts, the sad reality is that the majority don’t know how to make the most of this powerful marketing method. Because of this, the results experienced by most are less than stellar and usually lead to the false assumption that “direct mail doesn’t work”.

    While it can be one of the most powerful tools in your marketing arsenal, there are several key steps that must be followed in order to maximize the effectiveness of your direct mail campaigns. Without these, a majority of campaigns are destined to mediocre results at best and complete failure at worst.

    Here are 5 keys that when followed will help you create super-successful direct mail campaigns that produce results.

    1. The right message to the right market.

    First and foremost you must create a powerful marketing message that seizes your prospect’s attention, tells them why you’re uniquely qualified to solve their problem or satisfy their need and what exactly they can expect as a result of using your service. Your goal with this message should be to stand out from the crowd.

    Once you have this powerful message, you need to make sure it gets delivered to those prospects most qualified to receive it. So often, businesses are guilty of using ‘throw mud against the wall marketing,’ which means they run around randomly throwing their message about just hoping it hits the right person. In most cases, it doesn’t even come close.

    To ensure maximum results from your carefully crafted marketing message, you want to meticulously select the market your message will be delivered to.

    You can do this by either analyzing your current customer base (if you’re happy with the type of customer you currently have) or by making a profile of your ideal customer. What common characteristics do they have? Are they all in a certain income bracket? Do they live in a specific type of neighborhood? Are they at a particular stage in life?

    Once you’ve identified the ‘right’ market, you can deliver your powerful message with the assurance that the majority of people that receive it will be receptive to your service.

    2. Get your message read.

    One of the biggest challenges with marketing in general is the fact that your message is competing against dozens, better yet hundreds of other businesses all trying to capture the attention of your prospects. Each day, people are flooded with competing sales messages and a vitally important ingredient of any successful direct mail campaign is actually getting your message read.

    Unfortunately for most businesses, their carefully crafted sales message never even gets read. In order to ensure your message stands out from the crowd and gets read, it’s important to keep a few things in mind.

    First of all, don’t make it look like a sales letter. If you’re sending a letter, you might consider handwriting the address to make it look like a personal letter. You might also consider sending the letter without a return address. Another possibility would be to put your name on the return address instead of your company’s name.

    Another way to make your letter stand out from the crowd is to create curiosity on the envelope. Putting an attention grabbing benefit statement front and center will go a long way towards getting your letter at least opened.

    Once you’ve figured out how to get your prospect to open your letter, your job isn’t over. The next task is to get them to actually read your sales message. You can do this by starting off your letter with another powerful, attention grabbing, benefit laden headline. Right off the bat, paint a picture of the benefits they’ll receive by reading the rest of your letter.

    This takes us to the next key ingredient to successful direct mail campaigns.

    3. Stress benefits, benefits, benefits, not features.

    The one mistake I see more often than any other when it comes to marketing is talking about features instead of benefits. This mistake alone is enough to sabotage even the best of marketing campaigns.

    So what exactly is the difference between a feature and a benefit?

    Well, a feature is something tangible, factual, and verifiable. They’re the boring statistics and bullet points that most companies put front and center on their marketing materials. Here’s a list of possible f

    Stretching Your Marketing Dollars--7 Cheap and Easy Ways to Market on a Budget
    Just because you have to stretch your marketing dollars doesn't mean their effectiveness will decrease. The easiest marketing solution is often to simply throw money at a problem. But that is rarely the most effective. When Businesses are forced to use creativity and ingenuity to market on a budget, that is when some of the best results happen.There are always going to be rough times in any business. But those who throw money at their marketing problems instead of finding alternative means will find themselves in a tough financial situation.Here are a few cheap and easy marketing methods that won't drain your bank account:1. Learn to barter. Not every price is fixed. For instance, TV and radio time that goes unsold is wasted forever, so stations will usually accept offers below their normal rates.2. Create your own marketing materials with desktop publishing programs. These programs are easy to learn and use, so after a few hours of study, you'll know your way around well enough to create simple marketing materials. If you aren't confident in your design skills, find a sample piece to model yours after. In the marketing world, looking over someone else's sh
    results at best and complete failure at worst.

    Here are 5 keys that when followed will help you create super-successful direct mail campaigns that produce results.

    1. The right message to the right market.

    First and foremost you must create a powerful marketing message that seizes your prospect’s attention, tells them why you’re uniquely qualified to solve their problem or satisfy their need and what exactly they can expect as a result of using your service. Your goal with this message should be to stand out from the crowd.

    Once you have this powerful message, you need to make sure it gets delivered to those prospects most qualified to receive it. So often, businesses are guilty of using ‘throw mud against the wall marketing,’ which means they run around randomly throwing their message about just hoping it hits the right person. In most cases, it doesn’t even come close.

    To ensure maximum results from your carefully crafted marketing message, you want to meticulously select the market your message will be delivered to.

    You can do this by either analyzing your current customer base (if you’re happy with the type of customer you currently have) or by making a profile of your ideal customer. What common characteristics do they have? Are they all in a certain income bracket? Do they live in a specific type of neighborhood? Are they at a particular stage in life?

    Once you’ve identified the ‘right’ market, you can deliver your powerful message with the assurance that the majority of people that receive it will be receptive to your service.

    2. Get your message read.

    One of the biggest challenges with marketing in general is the fact that your message is competing against dozens, better yet hundreds of other businesses all trying to capture the attention of your prospects. Each day, people are flooded with competing sales messages and a vitally important ingredient of any successful direct mail campaign is actually getting your message read.

    Unfortunately for most businesses, their carefully crafted sales message never even gets read. In order to ensure your message stands out from the crowd and gets read, it’s important to keep a few things in mind.

    First of all, don’t make it look like a sales letter. If you’re sending a letter, you might consider handwriting the address to make it look like a personal letter. You might also consider sending the letter without a return address. Another possibility would be to put your name on the return address instead of your company’s name.

    Another way to make your letter stand out from the crowd is to create curiosity on the envelope. Putting an attention grabbing benefit statement front and center will go a long way towards getting your letter at least opened.

    Once you’ve figured out how to get your prospect to open your letter, your job isn’t over. The next task is to get them to actually read your sales message. You can do this by starting off your letter with another powerful, attention grabbing, benefit laden headline. Right off the bat, paint a picture of the benefits they’ll receive by reading the rest of your letter.

    This takes us to the next key ingredient to successful direct mail campaigns.

    3. Stress benefits, benefits, benefits, not features.

    The one mistake I see more often than any other when it comes to marketing is talking about features instead of benefits. This mistake alone is enough to sabotage even the best of marketing campaigns.

    So what exactly is the difference between a feature and a benefit?

    Well, a feature is something tangible, factual, and verifiable. They’re the boring statistics and bullet points that most companies put front and center on their marketing materials. Here’s a list of possible f

    Choose Best Divorce Lawyer Can Make A Strong Legal Case
    Marriage is one of the happiest moments of an individual’s life. But it can sometimes prove to be a distressing experience too. Circumstance creates such problems that one becomes hopeless to go on with the marriage. There can be many reasons of breaking of a marriage. Divorce is the legal end of a married life in which the husband and wife get separated from each other. Their relationship comes in problem due to some reason and so they decide to get separated. Well, marriage is one such event that comes in almost every one’s life. Marriage and divorce are two dissimilar stuff. Marriage brings happiness and cheer for you as you are able to finally get your life partner. But when things do not work well in marriage then the situation of divorce appears. We do marriage to lead a happy and peaceful life. Best divorce lawyer is one such person who deals with divorce cases.If one is in need of a best divorce lawyer, then they need to do some home work to find him out. The advantage of a divorce lawyer is that he will takeout such points that will help you to win the case. A divorce case needs a lawyer who will assist the victim to get separated through legal procedure. Divorce lawye
    ly crafted marketing message, you want to meticulously select the market your message will be delivered to.

    You can do this by either analyzing your current customer base (if you’re happy with the type of customer you currently have) or by making a profile of your ideal customer. What common characteristics do they have? Are they all in a certain income bracket? Do they live in a specific type of neighborhood? Are they at a particular stage in life?

    Once you’ve identified the ‘right’ market, you can deliver your powerful message with the assurance that the majority of people that receive it will be receptive to your service.

    2. Get your message read.

    One of the biggest challenges with marketing in general is the fact that your message is competing against dozens, better yet hundreds of other businesses all trying to capture the attention of your prospects. Each day, people are flooded with competing sales messages and a vitally important ingredient of any successful direct mail campaign is actually getting your message read.

    Unfortunately for most businesses, their carefully crafted sales message never even gets read. In order to ensure your message stands out from the crowd and gets read, it’s important to keep a few things in mind.

    First of all, don’t make it look like a sales letter. If you’re sending a letter, you might consider handwriting the address to make it look like a personal letter. You might also consider sending the letter without a return address. Another possibility would be to put your name on the return address instead of your company’s name.

    Another way to make your letter stand out from the crowd is to create curiosity on the envelope. Putting an attention grabbing benefit statement front and center will go a long way towards getting your letter at least opened.

    Once you’ve figured out how to get your prospect to open your letter, your job isn’t over. The next task is to get them to actually read your sales message. You can do this by starting off your letter with another powerful, attention grabbing, benefit laden headline. Right off the bat, paint a picture of the benefits they’ll receive by reading the rest of your letter.

    This takes us to the next key ingredient to successful direct mail campaigns.

    3. Stress benefits, benefits, benefits, not features.

    The one mistake I see more often than any other when it comes to marketing is talking about features instead of benefits. This mistake alone is enough to sabotage even the best of marketing campaigns.

    So what exactly is the difference between a feature and a benefit?

    Well, a feature is something tangible, factual, and verifiable. They’re the boring statistics and bullet points that most companies put front and center on their marketing materials. Here’s a list of possible f

    Three Ways to Put Fresh Spins on Old Marketing Concepts
    Are you struggling to find a new twist for old advertising or marketing campaigns?   If you're a small business owner or a copywriter/coach/other creative professional, you know exactly what I'm talking about. Having to come up with new ideas for a long-term client (or even your own business) can be overwhelming.   As much as you love those long-term clients or established products, because of their longevity, it gets harder and harder to come up with the next brilliant product.   But never fear. Here are three ways to
    a vitally important ingredient of any successful direct mail campaign is actually getting your message read.

    Unfortunately for most businesses, their carefully crafted sales message never even gets read. In order to ensure your message stands out from the crowd and gets read, it’s important to keep a few things in mind.

    First of all, don’t make it look like a sales letter. If you’re sending a letter, you might consider handwriting the address to make it look like a personal letter. You might also consider sending the letter without a return address. Another possibility would be to put your name on the return address instead of your company’s name.

    Another way to make your letter stand out from the crowd is to create curiosity on the envelope. Putting an attention grabbing benefit statement front and center will go a long way towards getting your letter at least opened.

    Once you’ve figured out how to get your prospect to open your letter, your job isn’t over. The next task is to get them to actually read your sales message. You can do this by starting off your letter with another powerful, attention grabbing, benefit laden headline. Right off the bat, paint a picture of the benefits they’ll receive by reading the rest of your letter.

    This takes us to the next key ingredient to successful direct mail campaigns.

    3. Stress benefits, benefits, benefits, not features.

    The one mistake I see more often than any other when it comes to marketing is talking about features instead of benefits. This mistake alone is enough to sabotage even the best of marketing campaigns.

    So what exactly is the difference between a feature and a benefit?

    Well, a feature is something tangible, factual, and verifiable. They’re the boring statistics and bullet points that most companies put front and center on their marketing materials. Here’s a list of possible f

    Work Place Violence a Business Failure
    Safe Work Place EnvironmentWe are required by OSHA to provide a safe workplace environment for our employee’s. I was at a rather large business lunch last month and the gentleman sitting next to me was sharing with us a sad terrible story about an incident that happened at his expanding manufacturing company. Apparently one of his management staff attempted to date a female line technician, when the young lady refused his numerous advances she threatened to go to the HR department and lodge a compliant. The line manager waited for the employee by her car and then forced her back into the plant and viciously beat her then raped her repeatedly.Of course the suspect was arrested and the victim was sent to the hospital, but this is just the beginning of this tragic story. Now the victim has filed a lawsuit against the employer and he is facing heavy fines from the OSHA investigators who were alerted by the victim’s family. The CEO looked at us and said “I did everything I could to prevent this I have the best security there is, the finest electronic devices in my plant why is this incident my fault?” Then he asked me to help and for the last few weeks I have been.I fo
    your letter, your job isn’t over. The next task is to get them to actually read your sales message. You can do this by starting off your letter with another powerful, attention grabbing, benefit laden headline. Right off the bat, paint a picture of the benefits they’ll receive by reading the rest of your letter.

    This takes us to the next key ingredient to successful direct mail campaigns.

    3. Stress benefits, benefits, benefits, not features.

    The one mistake I see more often than any other when it comes to marketing is talking about features instead of benefits. This mistake alone is enough to sabotage even the best of marketing campaigns.

    So what exactly is the difference between a feature and a benefit?

    Well, a feature is something tangible, factual, and verifiable. They’re the boring statistics and bullet points that most companies put front and center on their marketing materials. Here’s a list of possible features for a lawn care business:

  • Weekly service
  • Licensed and insured
  • 20 years of experience
  • Hundreds of satisfied clients
  • A benefit is the intangible results of your features. These are the ‘warm fuzzies’ that come as a result of the tangible aspects of your business. The benefits are what really sell your service because of the images and feelings they evoke in your prospects. These are the things you want to talk about in 99% of any marketing message.

    Here’s a list of possible benefits that would result from the features listed above:

  • A yard that always looks top notch
  • Peace of mind knowing you’re dealing with a true professional
  • The assurance that any possible situation will be dealt with in the proper manner
  • Confidence that you will be completely satisfied with your lawn’s care
  • People want to know what they’ll receive as a result of selecting you and it’s the benefits that will sell your lawn care service, not the features.

    4. Use multi-step marketing.

    This one truly is a ‘secret ingredient’ of successful direct mail. Those businesses that understand this and use it properly, quite often go on to dominate their target markets in very short amounts of time.

    So many times businesses try to move prospects from point A to point Z in one giant step. What they fail to realize is that it’s much easier to move a prospect from point A to point B, and then point B to point C, and so on until they FINALLY reach point Z.

    The goal of each step in this multi-step process should only be to get the prospect to the very next step. As it relates to a lawn care campaign, the goal of any letter sent should NOT be to get a new customer. Yes, that’s the ultimate goal, but that would be the equivalent of point Z in the process. The goal of your direct mail campaign should be to get any interested prospects to identify themselves.

    One way you could get them to identify themselves would be by responding to an offer for a free estimate. Now, because the goal of the letter is to give them a free estimate, keep your message consistent with this. Talk about all the benefits they would receive from your service, but don’t mention anything about weekly visits, yearly contracts, year end service, etc. Paint them a picture of what their yard will look like and then tell them they could explore the possibility of making it a reality by requesting a free estimate. Nothing more, nothing less.

    Of course once they’ve called to request their free estimate (step A), the next message you deliver would have the goal of moving them one step closer to the end goal of making them a paying customer.

    5. Don’t do ‘one-shot’ mailings.

    This is another key ingredient that when used properly is guaranteed to skyrocket the results of your direct mail efforts into the stratosphere. You see, people go through cycles in their lives. One minute they’re busy, the next minute they’re not. One minute they’re thinking about one thing, the next it’s something completely different.

    As it relates to marketing your services, just because someone’s not interested right now doesn’t mean they won’t be in another week or month. Or, just because they don’t respond initially, doesn’t mean they’re not at all interested.

    To combat these cycles, the best thing you could ever do is to do sequential mailings. Instead of sending just one letter to your list of targeted prospects, send another follow-up letter a few weeks later and then a third a few weeks after the second.

    Follow the same steps you’d follow in creating your initial sales letter, but on these follow up letters, reference the previous messages yo

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