feeling threatened, BT under the leadership of Sir Bland, took on broadband and integrated communication services and made it its own. Who would have thought that a stagnating civil service offerinWithin a six year period Sir Christopher Bland managed to turn around the fortunes of a then ailing BT into a possible global player in the telecoms arena. His applause during the presentation of the latest figures is well deserved. He truly took a dead government department and pushed it into a new age business.

So what happened to the Post Office? Nothing, of course, but that is not the point. Of course BT was operating in an environment of telecoms which was poised to take advantage of innovation such as the internet, to move forward. Well, yes and no. Things could have been different at the creaking old telephone service operator. After all there was mobile as well as the internet competing with the standard fixed line operator.

So what happened here then. Instead of feeling threatened, BT under the leadership of Sir Bland, took on broadband and integrated communication services and made it its own. Who would have thought that a stagnating civil service offering

e latest figures is well deserved. He truly took a dead government department and pushed it into a new age business.

So what happened to the Post Office? Nothing, of course, but that is not the point. Of course BT was operating in an environment of telecoms which was poised to take advantage of innovation such as the internet, to move forward. Well, yes and no. Things could have been different at the creaking old telephone service operator. After all there was mobile as well as the internet competing with the standard fixed line operator.

So what happened here then. Instead of feeling threatened, BT under the leadership of Sir Bland, took on broadband and integrated communication services and made it its own. Who would have thought that a stagnating civil service offerin

e point. Of course BT was operating in an environment of telecoms which was poised to take advantage of innovation such as the internet, to move forward. Well, yes and no. Things could have been different at the creaking old telephone service operator. After all there was mobile as well as the internet competing with the standard fixed line operator.

So what happened here then. Instead of feeling threatened, BT under the leadership of Sir Bland, took on broadband and integrated communication services and made it its own. Who would have thought that a stagnating civil service offerin

erent at the creaking old telephone service operator. After all there was mobile as well as the internet competing with the standard fixed line operator.

So what happened here then. Instead of feeling threatened, BT under the leadership of Sir Bland, took on broadband and integrated communication services and made it its own. Who would have thought that a stagnating civil service offerin

feeling threatened, BT under the leadership of Sir Bland, took on broadband and integrated communication services and made it its own. Who would have thought that a stagnating civil service offering, could become a global player in the communications field. Well it did. So what has gone wrong at the Post Office?

Probably, the first thing that has not happened for the Post Office has been the power of the Unions representing the staff. I need to say here that I do believe that staff should not be shifted around as pawns. However, at the same time, don't allow staff to dictate the terms of engagement. At the end of the day, staff, given half a chance and this is human nature, will prefer to carry on doing things as they were done before. With other words, lets not have to adapt and do new things.

With the advent of the internet and fast and reliable door to door private business courier services, the postal service could find itself at risk of its offered services. I