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  • Answer Upon - When Tragedy Strikes: Katrina a Costly Lesson in Crisis Planning

    Service Cuts through the Fog of Tough Times
    It only takes a moment of listening to the news to hear about the difficult economy. Plants are closing, companies are laying off workers, and small businesses are going to be devastated by the lost jobs and diminished local economy.There is no doubt that your job as a salesperson has become increasingly difficult regardless of what it is you are selling. However, the less than favorable economy does not need to play havoc on your ability to make a living.While other companies are realigning their co
    the realm of our daily lives. When we believe we have control, life somehow seems more manageable and predictable. Trouble is, the power to control our fate is not in our hands. What we do have is the ability to manage the variables that constitute life as we know it. When we confuse our ability to manage with our ability to
    Just Get To IT - Taglines that Grab Attention
    Why bother with a tagline?Most consultants think it is better for clients to remember their company name rather than some logo or tagline. Although this is ideal, they may not be able to figure out what you do just by the name of your company. My company BizMechanix does give a hint of what we do but it is not specific enough for someone to get it when they see the name for the first time. Most consultants use their own name in the title of their company. I like this idea as it gives a professional feel but i
    Crisis planners take note: there are significant lessons to be learned from the tragedy wrought by Hurricane Katrina in Louisiana, Mississippi and Alabama. Painful lessons that, morethan four years after the anniversary of 9-11, we still have not learned.

    First and foremost is the need to fix the problem and provide care for the hundreds of thousands of people displaced and devastated by the wind and water damage. Next up is the need for a plan that anticipates the magnitude of this kind of calamity. And finally, we should never assume that prior planning is sufficient to prepare us for the disasters we seek to mitigate.

    Watching the news and listening to the various responsible parties point the finger at each other reminds me of the time when, after an argument with my wife, we found our three-year old son walking around the house saying, “It’s not my fault, it’s your fault. It’s not my fault, it’s your fault.” What lessons do we teach our children and each other when we shirk the responsibility that comes with the job of being a parent? An adult? A leader?

    We are awfully able at assigning blame after the fact and pathetically poor at preparing for the inevitable crises that await all of us. I suppose it has something to do with control and our need to exert it in the realm of our daily lives. When we believe we have control, life somehow seems more manageable and predictable. Trouble is, the power to control our fate is not in our hands. What we do have is the ability to manage the variables that constitute life as we know it. When we confuse our ability to manage with our ability to

    Tales from the Corporate Frontlines: Adapting Human Resource Functions
    This article relates to the human resource functions competency, commonly evaluated in employee satisfaction surveys. It deals with employee feelings with regard to the quality and implementation of the human resource role within your organization. A human resource department that is properly informed of employee issues, demonstrates a high integrity level, and communicates effectively with staff and management supports a high level of confidence in the company, throughout the workforce.This article, Adapting
    re for the hundreds of thousands of people displaced and devastated by the wind and water damage. Next up is the need for a plan that anticipates the magnitude of this kind of calamity. And finally, we should never assume that prior planning is sufficient to prepare us for the disasters we seek to mitigate.

    Watching the news and listening to the various responsible parties point the finger at each other reminds me of the time when, after an argument with my wife, we found our three-year old son walking around the house saying, “It’s not my fault, it’s your fault. It’s not my fault, it’s your fault.” What lessons do we teach our children and each other when we shirk the responsibility that comes with the job of being a parent? An adult? A leader?

    We are awfully able at assigning blame after the fact and pathetically poor at preparing for the inevitable crises that await all of us. I suppose it has something to do with control and our need to exert it in the realm of our daily lives. When we believe we have control, life somehow seems more manageable and predictable. Trouble is, the power to control our fate is not in our hands. What we do have is the ability to manage the variables that constitute life as we know it. When we confuse our ability to manage with our ability to

    Entrepreneurs - Giant Steps or Baby Steps?
    Many people plan to start their own business some day. Many of these people have a specific kind of business they'd like to start and spend many years thinking about it. Others are looking simply to quit working for other people and will do almost anything that they feel they might succeed at.Assuming you do wish to start your entrepreneurial life then you may be lucky enough to know exactly what you want to do. This is great as such passion is important if you're going to persist until you achieve success.e news and listening to the various responsible parties point the finger at each other reminds me of the time when, after an argument with my wife, we found our three-year old son walking around the house saying, “It’s not my fault, it’s your fault. It’s not my fault, it’s your fault.” What lessons do we teach our children and each other when we shirk the responsibility that comes with the job of being a parent? An adult? A leader?

    We are awfully able at assigning blame after the fact and pathetically poor at preparing for the inevitable crises that await all of us. I suppose it has something to do with control and our need to exert it in the realm of our daily lives. When we believe we have control, life somehow seems more manageable and predictable. Trouble is, the power to control our fate is not in our hands. What we do have is the ability to manage the variables that constitute life as we know it. When we confuse our ability to manage with our ability to

    Why Aren't People Calling?
    One of the most expensive ways to waste your marketing dollars is through shallow, boring and unemotional marketing copy. Yet anyone with a keyboard, a desktop publishing program and graphics ability can produce some of the most wickedly boring and unprofitable marketing promotions since the inclusion of the Sales Prevention Department. If you want to grab your prospect's attention and get them calling, you must make them hungry.How do you do that?First you identify their pain. You paint the picture of
    nd each other when we shirk the responsibility that comes with the job of being a parent? An adult? A leader?

    We are awfully able at assigning blame after the fact and pathetically poor at preparing for the inevitable crises that await all of us. I suppose it has something to do with control and our need to exert it in the realm of our daily lives. When we believe we have control, life somehow seems more manageable and predictable. Trouble is, the power to control our fate is not in our hands. What we do have is the ability to manage the variables that constitute life as we know it. When we confuse our ability to manage with our ability to

    The (Missing) Link Between Thoughts And Action
    Not only during the disturbing periods of change, but in day-to-day management situation too: action is always essential. A dynamic company could be characterized by the way action and analysis is combined in an efficient way. Too much action maybe counter-effective. This could be the case for instance if these actions contributed from the various parts of the organization do not add-up.We all know that in most cases strategic planning’s will be prepared by staff departments. These are dedicated to thinking a
    the realm of our daily lives. When we believe we have control, life somehow seems more manageable and predictable. Trouble is, the power to control our fate is not in our hands. What we do have is the ability to manage the variables that constitute life as we know it. When we confuse our ability to manage with our ability to control, disappointment –- even catastrophe –- is inevitable.

    If we are to be effective crisis planners, we must first play the “What if?” game -– what is the worst thing that could happen? In New Orleans, this question has been asked and answered repeatedly. Just last year, FEMA participated in a mock exercise they labeled Hurricane Pam and the predictions were eerily similar to what we are seeing on our television sets today. So what went wrong?

    The five “Ps”. Poor planning produces poor performance. The resources needed to prepare for the predicted devastation – money, materials, time and manpower – were not sufficiently allocated. At every level, the managers sidestepped their responsibility to be managers and turned over their authority to the controllers. As in, don’t worry about the details, everything’s under control.

    Perhaps the American institution best-prepared for a crisis is our military. After all, that is its reason to exist, defending Americans and our interests when all else fails. While some argue that events leading up to 9-11 could have been anticipated, few can question our country’s military cability to respond in the immediate aftermath. Yet the consequences of Hurricane Katrina show us that our civil agencies were woefully unprepared for the in

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