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Answer Upon - Dealing With Difficult Participants - The One That Just Doesn't Get It
You’ve had many years of training in your craft as a performer, singer, actor etc. but if you still feel haunted by the ravages of Performance Anxiety your career may be in serious jeopardy.Performance Anxiety, that familiar nemesis to all performers is often experienced as
In the pressure washing business it is very important to know how to repair equipment and to try to do as much of it yourself as possible. Let’s face it the most powerful forces of nature are the erosion of water, heat and pressure. Well that is exactly what goes through your equipm
- You are not explaining it well enough
The first thing you need to do if someone just doesn’t seem to "get it" is check yourself. Are you being clear about it? How is everyone else progressing? Can you change at all to explain it better? This doesn't make you a bad trainer. But you can't explain everything perfectly all the time. Why not try getting another participant in the group to put a different angle on it, this is surprisingly effective. Be careful though because you could confuse the issue even more!
- They are a specific communicator and need more information than most
With communications, there are two types of a communicator. Firstly you have a general communicator; these individuals have longer term plans but very little in the way of short term plans. A general communicator will take the information on and assimilate it later. On the other hand, you have a specific communicator; these individuals want to know the ins and outs of everything. To us as trainers, they
I recently took an entrepreneurial quiz which evaluated my answers and informed me I would do best as a hired hand! So why am I a successful home business owner? Because I've learned to fill the holes in my entrepreneurial style, and compensate for my deficiencies. Let's
The first thing you need to do if someone just doesn’t seem to "get it" is check yourself. Are you being clear about it? How is everyone else progressing? Can you change at all to explain it better? This doesn't make you a bad trainer. But you can't explain everything perfectly all the time. Why not try getting another participant in the group to put a different angle on it, this is surprisingly effective. Be careful though because you could confuse the issue even more!
- They are a specific communicator and need more information than most
With communications, there are two types of a communicator. Firstly you have a general communicator; these individuals have longer term plans but very little in the way of short term plans. A general communicator will take the information on and assimilate it later. On the other hand, you have a specific communicator; these individuals want to know the ins and outs of everything. To us as trainers, the
One of the most confusing parts of medical billing and the electronic submission of claims is the batch. Most billers don't understand why you even need to have multiple batches. Can't all the claims just go inside one package and get shipped? Well, with paper, yes. But if you'r
- They are a specific communicator and need more information than most
With communications, there are two types of a communicator. Firstly you have a general communicator; these individuals have longer term plans but very little in the way of short term plans. A general communicator will take the information on and assimilate it later. On the other hand, you have a specific communicator; these individuals want to know the ins and outs of everything. To us as trainers, the
An operations manual can act as a tool for training employees and empowers them to your business running smoothly when you are out of the office. Though it may seem like a lot of work, the effort put into your operations manual can save you money that could otherwise be wasted on mi
- They are a specific communicator and need more information than most
With communications, there are two types of a communicator. Firstly you have a general communicator; these individuals have longer term plans but very little in the way of short term plans. A general communicator will take the information on and assimilate it later. On the other hand, you have a specific communicator; these individuals want to know the ins and outs of everything. To us as trainers, the
Employers are learning the hard way! More and more organizations are acknowledging a critical fact . . . Finding ways to retain valuable employees must begin before an experienced and talented worker is entertaining an offer from someone else.And things aren’t getting any ea
- They aren't listening
Sometimes, there is little you can do if someone is not listening. Just work with what you can control and run a blistering session. If they missed a point because they were not listening, offer to explain it again after the session. Don't get into explaining it there and then as that robs time from you and your delegates
- They need a little extra time to let it sink in
We have to face that some participants won't have the necessary aptitude to keep up. The key here is to try and spot this early (you can tell by some comments they may make, pre-course conversation, pre-course work) you'll have to make an assumption to begin with but better safe than sorry
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