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Electronic Document Management - The Basics - Part 1
Document management can mean many things to many people, and can serve a variety of purposes. The intention of this article is to list the components involved in document management and to briefly describe each one. At the conclusion, there are also some important factors to help in selecting a document management system.If you've never used a document management system, then it is entirely possible that you aren't aware of how valuable these products can be. Comp

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If you’re not careful, Foot-in-Mouth Syndrome can spread, severally affecting your ability to communicate even in person. In these cases, monitoring yourself by mirror can be replaced with a simple digital voice recorder. Record all of your customer interactions and prepare for a painful experience as you listen to them in privacy.

Regardless of how many sales you’ve made, how long you’ve been in sales, or how good you think you are at it, you will be horrified to hear how you interact with prospective customers. Hearing yourself in a live sales situation will help you examine your symptoms of the verbal virus and find ways to elimin

Please Allow Me To Introduce...
Too few people are introduced effectively when giving a speech or a presentation. I always advise speakers to write their own intros. It’s sometimes the only commercial you will get.Additionally, I instruct them to print reading instructions on the page with the intro. Simply say, “Please read as written.” Funny thing, when we have that instruction on the intro, people will work so much harder to do it well – and just the way you have written it. It beats some cl

All over the country salespeople are suffering from a verbal virus. It strikes at any time and often without warning. Those who are afflicted say it happens most when talking with prospective customers.

How do you know if you’ve been infected with Foot-in-Mouth Syndrome?

Symptoms include premature articulation of saying the worst thing at the worst time, depression of thinking of the perfect thing to say long after your customer has gone, or nausea from the embarrassment of being at an absolute loss for words.

While there is no cure for Foot-in-Mouth Syndrome, there are certainly remedies to make the symptoms less catastrophic. You can have a nearly complete remission from the verbal virus just by practicing your ability to speak your best.

Get on Your Feet

Frequent attacks of Foot-in-Mouth Syndrome while on the phone can sometimes be calmed just by getting out of your seat. Instead of sitting in your plush office chair and staring at your computer while talking on the phone, stand up. The sound of your voice will naturally follow your body language and the way you feel. If you’re too comfortable in your chair, your voice will sound sleepy and nonchalant, and you’ll find yourself boring or offending your customer.

The simple act of standing promotes healthy breathing, and ensures you are speaking with your best sales voice. By standing, you are changing your tone of voice from lackadaisical to energetic and attentive. You’ll be saying the right thing the right way.

Wear a Smile

Studies have shown that your facial expressions are literally heard in your voice by the person on the other end of the phone. No matter how hard you try to sound upbeat, if your face doesn’t look cheerful, your attitude will sound forced and insincere. Try smiling when on the phone with customers. Your smile will brighten your tone, making your customer as excited about your product as you are.

Monitor Your Progress The warning signs of Foot-in-Mouth Syndrome can be hard to spot if you don’t make the effort to watch out for them – literally. The next time you are on the phone with a customer, place a large mirror on your desk and watch yourself in action.

Your telephone demeanor will completely change as you look yourself in the eye while you are talking with your customers. Having a face-to-face connection (even with yourself) will help you imagine that the person is sitting right in front of you. It will also give you ongoing feedback of your facial expressions and body language. This self-regulating phone training tool gives you the control over the foot-in-mouth tendencies which may keep you from making the sale.

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Outsourcing Is The Key To Intelligent Business And Effective Cost Cutting!
How Offshore Outsourcing Model WorksThe model we suggest is very simple. You simply pass on the requirements of your client to us and we send you our quote (say Euro 600). You are free to charge whatever you want from your client (say Euro 2000). When the deal is through, you send us the details and we complete the project for you. The process we follow during the development keeps you fully involved and informed of daily progress. Finally, you earn huge profits w

plete remission from the verbal virus just by practicing your ability to speak your best.

Get on Your Feet

Wear a Smile

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Don't Be An Interview Idiot!
As a recruiter in the restaurant industry, I see candidates or job seekers do stupid things in the interview all day long. Obviously, we all have an idiot gene hidden in our bodies waiting to emerge somewhere down the road. If you really want to be an idiot and NOT get that new position or career opportunity you dream of follow these actions.The first step in being a complete idiot is to arrive late. This could be 5 minutes or an hour just make sure you’re late

g with your best sales voice. By standing, you are changing your tone of voice from lackadaisical to energetic and attentive. You’ll be saying the right thing the right way.

Wear a Smile

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Attending Business Conferences: Execute Like a Pro
You have identified an interesting business conference that you want to attend. Perhaps you have based your decision to attend on the potential of the conference to further your company’s marketing goals. You have even taken the step of developing a detailed plan for yourself to use at the conference. How do you make sure that you execute your plan in a way that will deliver outstanding results?Follow these simple tips to achieve your conference goals and get the

can be hard to spot if you don’t make the effort to watch out for them – literally. The next time you are on the phone with a customer, place a large mirror on your desk and watch yourself in action.

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Writing Your Technical Writing Resume: A Practical Guide
If anyone in the entire universe ought to have a perfect resume, it's a technical writer. Tech writers are supposed to be expert writers and fanatically obsessed with technical accuracy and relevance. Does this describe your resume?A tech writing manager we know developed a 30-column spreadsheet to assess technical writing candidates. Three of the criteria are about resumes. Let's talk about them:Accurate and organized - as a document, a sampl

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After a few weeks of watching and listening to yourself in action, you will notice your sales conversations improving. The simple act of monitoring what comes out of your mouth will significantly change the effectiveness of what you say, and how you say it.

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Here are some fundraising ideas for events to help your team raise funds for Relay For Life, a worldwide effort dedicated to help in the fight against breast cancer. Most of these can be put together by a single team or in partnership with other groups.

This is your first time to attend a corporate or business convention. You are quite amazed at how everything goes so smoothly and efficiently. You just cannot imagine how many people come and go about the place, and yet everything appears to be in order without anything out of place. You notice that there are no people running back and forth to make sure that the guests in this part of the hall are okay while trying to oversee if the group at the other end is having a good time.

Most people foster an image of the expert negotiator as the one who seems capable of getting a discount on anything. “Joe, you’re going to need bypass surgery right away, and it will cost about $10,000.” “Doc, is that the very best you can do?” “Okay, Joe, just because it’s you, I’ll do it for half.” Of course, savvy negotiators do better than others when it comes to the give and take of bargaining, but sometimes the very best at the game will tell you that they AREN’T necessarily looking for a discount. In fact, sometimes they’re more than happy to pay the retail price, says Dr. Gary S. Goodman, top negotiation speaker, best-selling author, and popular commentator on radio and TV.

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