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    Calculating Trade Show ROI
    "If you're not keeping score, it's just practice" – Vince LombardiCalculating your trade show ROI (return on investment) can be difficult for most businesses. Unless you take orders at a trade show, you must rely on accurate tracking throughout the year in order to figure out how valuable the show was for you. And because clients tend to need several different "touch points" before buying (seeing a magazine ad, hearing a colleague speak of your product or service, receiving a sales call, etc.), it's tough to tell where the sale actually came from. You can, however, estimate your trade show ROI – here's how:Meet with your sales team to determine a few things first–1. The average number of qualified leads it takes to get an appointment2. The average percentage of appointments that turn into sales (your close ratio)3. The average dollar amount of each saleNow, here's the calculation–Multiply the total number of qualified leads by the percentage of leads it takes to get an appointment. (Example: 200 x 25% = 50)Multiply that number by the average percentage that turn into sales. (Example: 50 x 30% = 15)Multiply that number by the avera
    ur help” ( Phew ! )

    After you use our product you’ll understand it’s many benefits” (the inferences being that they will use the product and it has more than one benefit)

    Before you decide which of the many benefits that our product offers is the most important in relation to your purchasing decision let me tell you a few things that might help.” (The inferences are that they will decide on a benefit that is important to them and that our product offers many benefits.)

    During the first few months of experiencing our service you’ll likely become more aware of the many ways in which we offer substantially more than our competitors.” ( The inference being that they will use the service and it is more than a little better than the competitors in a number of ways.)

    Before I go any further how much of this have you grasped, so far? Can you see how this will naturally make your communication more vital and alive and can you guess how much more effective your communication will become once you have mastered the use of these words. Does this sound like something you need to practice?

    “From among the many positive benefits that you are start

    Resume Sites Make Job Hunting Easy
    Job hunting is no longer limited to the classified ads section of your newspaper. Technological advancements have now enabled a shift of focus to the Internet. Employers are now able to reach a much wider range of applicants while making communicating to potential employees a lot easier. Applicants also find job hunting a whole lot easier by using the broad exposure provided by resume sites.What do these sites offer?These sites differ from standard product and service offerings. There are paid sites as well as a number of free sites offering their services to both companies looking for potential employees and applicants seeking employment.Some of the services offered by resume sites include: Resume building Job posting options for employers Provide job seekers with access to various job vacancies Better mileage for companies with low or no cost advertising Additional advertising opportunities Company tie-ins Features or write-ups on topics of interest to both employers and applicants Tutorials for resume writing, job interviews, and other helpful pointers for inexperienced applicants<
    Hi, I’d like to discuss the most powerful words you can use during the selling process.

    Quote: Words are the most powerful drug used by mankind. Rudyard Kipling.

    Plainly, THE MOST POWERFUL WORD is YOU. You should be looking to use the word You in your sales meetings a lot more than you use the word I. As I’ve mentioned before the idea is to be focused on your client’s needs but I’m sure this is restating what you already know.

    I want to discuss words that you can use in your speech that will make your language more effective at controlling the thoughts of your prospect.

    OK, let’s assume you have established Rapport with your customer or prospect and you have identified a problem they have where a product you offer could be useful to them.

    The idea then, at this point in the sale, is to control the internal representations that your customer is making in their head. What I’m about to offer is a linguistic pattern that focuses your client’s mind where you want it to focus and just about forces them to accept your concepts and ideas as true. Now, STOP … and just image how useful it would be if you could easily do that.

    The Power Words are:

    Naturally Easily Unlimited

    Aware Realise Experience

    Before During After

    Among Expand Beyond

    And As Causes Because

    Now Stop

    Now you may be thinking what’s so special about these words?

    Well, they become much more powerful if you follow the rule below.

    Rule: Always put adverbs before the verb and adjectives before the noun!

    (Truthfully, the words above are only examples of the types of words you can use and I have produced this abridged list merely to help you focus on the learning task at hand, i.e. how to incorporate these words into your sales language. Once you have done that you’ll find that you just naturally start to use other similar words in your speech.)

    So let me go straight into some examples of how to use these words to good effect.

    Have you ever found yourself saying? “Could you make the change from your current supplier to us?” Well, that is just a question and your prospect could just as easily say “No! I can’t”

    What about, “How could you make the change from your current supplier to us?” Now, that is focusing your client on what you want them to be thinking about (i.e. how they could change to using your product or service) but you’re leaving a door open for them to say that they don’t know how.

    What about the sentence below? “How easily could you make the change from your current supplier to us?” Now where is your customer’s mind focused? Not on whether they could make the change, nor on how they could do it, but on how easy it could be. They could still say “it would not be very easy” but notice that they are still likely to use the word “easy”

    Also, notice that I did not say, “How could you make the change from your current supplier to us easily?” Because, the first thing that would enter your client’s mind is how they could make the change and they would already be considering the answer to this question before they ever heard the word easily (if they heard it at all).

    It’s subtle and it has a profound effect.

    Let me give you some more examples of sentences using these words.

    “Have you discovered how easily you could make a consistent product if you used our improved raw material?”

    “Naturally, you’ll find more than enough reasons to go ahead today even if you can only see a few of the unlimited benefits that our product provides.”

    These “power words” become even more powerful when you stack them into a sentence. The more of these words you use in a sentence the harder it is for your prospect’s conscious mind to filter out the inferences these words are forcing them to make.

    “Once you begin to easily absorb this information, you’ll naturally discover the unlimited potential it has for readily making your communication infinitely more effective.” (Perhaps this sentences is a bit over-the-top?)

    “Have you become aware yet of the many ways that our product could help in your production?” (The inference being there are many benefits and you will become aware of them at some point in time.)

    After you experience our product , by using it in your plant, you will realize the many ways in which it will easily improve your end product” ( infers you’ll try the product and there are many ways this product can benefit your production )

    Here are some more examples for you.

    Naturally, as you start to realize the unlimited ways you can easily become aware of how using our product will help you to rapidly and effectively accomplish your goals, you’ll start imagining the success you can really achieve with our help” ( Phew ! )

    After you use our product you’ll understand it’s many benefits” (the inferences being that they will use the product and it has more than one benefit)

    Before you decide which of the many benefits that our product offers is the most important in relation to your purchasing decision let me tell you a few things that might help.” (The inferences are that they will decide on a benefit that is important to them and that our product offers many benefits.)

    During the first few months of experiencing our service you’ll likely become more aware of the many ways in which we offer substantially more than our competitors.” ( The inference being that they will use the service and it is more than a little better than the competitors in a number of ways.)

    Before I go any further how much of this have you grasped, so far? Can you see how this will naturally make your communication more vital and alive and can you guess how much more effective your communication will become once you have mastered the use of these words. Does this sound like something you need to practice?

    “From among the many positive benefits that you are starti

    Customer Rewards
    The idea of a customer reward program is to first get customers interested in your product. That is often achieved by introductory incentives. These incentives might be the lure of free car wash to the first fifty people to pump gas at the new gas station at the corner of East and Vine St. Or it could be a credit card promising not to charge interest on the new card for the first three months of activation. A publishing company might promise a huge raffle with the names of all first time subscribers. The incentive offered to real the customer in depends on the company, the type of product they are promoting, and the type of customer they are hoping to attract.Once they have the client introduced to the product they have to come up with a way to get that client’s pertinent information entered into their computers data base. A credit card company won’t have to worry about that, the information would have already been entered when the customer applied for the credit card. But many businesses don’t have that luxury they have to think of a way to get the customer into their database and convince their customers that it’s a good idea for their name to be there. The company also has to bear in mine that a customer’s name typed into their data banks is
    >Aware Realise Experience

    Before During After

    Among Expand Beyond

    And As Causes Because

    Now Stop

    Now you may be thinking what’s so special about these words?

    Well, they become much more powerful if you follow the rule below.

    Rule: Always put adverbs before the verb and adjectives before the noun!

    (Truthfully, the words above are only examples of the types of words you can use and I have produced this abridged list merely to help you focus on the learning task at hand, i.e. how to incorporate these words into your sales language. Once you have done that you’ll find that you just naturally start to use other similar words in your speech.)

    So let me go straight into some examples of how to use these words to good effect.

    Have you ever found yourself saying? “Could you make the change from your current supplier to us?” Well, that is just a question and your prospect could just as easily say “No! I can’t”

    What about, “How could you make the change from your current supplier to us?” Now, that is focusing your client on what you want them to be thinking about (i.e. how they could change to using your product or service) but you’re leaving a door open for them to say that they don’t know how.

    What about the sentence below? “How easily could you make the change from your current supplier to us?” Now where is your customer’s mind focused? Not on whether they could make the change, nor on how they could do it, but on how easy it could be. They could still say “it would not be very easy” but notice that they are still likely to use the word “easy”

    Also, notice that I did not say, “How could you make the change from your current supplier to us easily?” Because, the first thing that would enter your client’s mind is how they could make the change and they would already be considering the answer to this question before they ever heard the word easily (if they heard it at all).

    It’s subtle and it has a profound effect.

    Let me give you some more examples of sentences using these words.

    “Have you discovered how easily you could make a consistent product if you used our improved raw material?”

    “Naturally, you’ll find more than enough reasons to go ahead today even if you can only see a few of the unlimited benefits that our product provides.”

    These “power words” become even more powerful when you stack them into a sentence. The more of these words you use in a sentence the harder it is for your prospect’s conscious mind to filter out the inferences these words are forcing them to make.

    “Once you begin to easily absorb this information, you’ll naturally discover the unlimited potential it has for readily making your communication infinitely more effective.” (Perhaps this sentences is a bit over-the-top?)

    “Have you become aware yet of the many ways that our product could help in your production?” (The inference being there are many benefits and you will become aware of them at some point in time.)

    After you experience our product , by using it in your plant, you will realize the many ways in which it will easily improve your end product” ( infers you’ll try the product and there are many ways this product can benefit your production )

    Here are some more examples for you.

    Naturally, as you start to realize the unlimited ways you can easily become aware of how using our product will help you to rapidly and effectively accomplish your goals, you’ll start imagining the success you can really achieve with our help” ( Phew ! )

    After you use our product you’ll understand it’s many benefits” (the inferences being that they will use the product and it has more than one benefit)

    Before you decide which of the many benefits that our product offers is the most important in relation to your purchasing decision let me tell you a few things that might help.” (The inferences are that they will decide on a benefit that is important to them and that our product offers many benefits.)

    During the first few months of experiencing our service you’ll likely become more aware of the many ways in which we offer substantially more than our competitors.” ( The inference being that they will use the service and it is more than a little better than the competitors in a number of ways.)

    Before I go any further how much of this have you grasped, so far? Can you see how this will naturally make your communication more vital and alive and can you guess how much more effective your communication will become once you have mastered the use of these words. Does this sound like something you need to practice?

    “From among the many positive benefits that you are start

    Your Call is Important to Us
    "All our operators are busy at the moment. But your call is important to us, so please take your place in the queue until an operator is free to take your call."Heard that one before. Just how important is that call?The dulcet-toned voice that talks so charmingly to you at a time when you don't have the patience, nor the inclination, to hang on and wait. What's even more annoying, if your phone connection is charged on a time-call basis, you're being asked to pay while somebody else is talking.Granted, it is preferable to the old system of listening to seemingly never-ending engaged signals. That's equally frustrating, though actually cheaper. But if the call is important, why ask the customer to wait, often at their own expense?Wouldn't it be much more considerate to ask the caller to leave their phone number and offer to return the call immediately an operator becomes free to talk?If the call is really so important, then treat the caller with respect and understanding.We live in a time when automation is overtaking our lives. Public service institutions are being stripped to the bone. All at the expense of the customer. Whether it be public transport, banking, postal services, power suppliers, gas stations and
    them to say that they don’t know how.

    What about the sentence below? “How easily could you make the change from your current supplier to us?” Now where is your customer’s mind focused? Not on whether they could make the change, nor on how they could do it, but on how easy it could be. They could still say “it would not be very easy” but notice that they are still likely to use the word “easy”

    Also, notice that I did not say, “How could you make the change from your current supplier to us easily?” Because, the first thing that would enter your client’s mind is how they could make the change and they would already be considering the answer to this question before they ever heard the word easily (if they heard it at all).

    It’s subtle and it has a profound effect.

    Let me give you some more examples of sentences using these words.

    “Have you discovered how easily you could make a consistent product if you used our improved raw material?”

    “Naturally, you’ll find more than enough reasons to go ahead today even if you can only see a few of the unlimited benefits that our product provides.”

    These “power words” become even more powerful when you stack them into a sentence. The more of these words you use in a sentence the harder it is for your prospect’s conscious mind to filter out the inferences these words are forcing them to make.

    “Once you begin to easily absorb this information, you’ll naturally discover the unlimited potential it has for readily making your communication infinitely more effective.” (Perhaps this sentences is a bit over-the-top?)

    “Have you become aware yet of the many ways that our product could help in your production?” (The inference being there are many benefits and you will become aware of them at some point in time.)

    After you experience our product , by using it in your plant, you will realize the many ways in which it will easily improve your end product” ( infers you’ll try the product and there are many ways this product can benefit your production )

    Here are some more examples for you.

    Naturally, as you start to realize the unlimited ways you can easily become aware of how using our product will help you to rapidly and effectively accomplish your goals, you’ll start imagining the success you can really achieve with our help” ( Phew ! )

    After you use our product you’ll understand it’s many benefits” (the inferences being that they will use the product and it has more than one benefit)

    Before you decide which of the many benefits that our product offers is the most important in relation to your purchasing decision let me tell you a few things that might help.” (The inferences are that they will decide on a benefit that is important to them and that our product offers many benefits.)

    During the first few months of experiencing our service you’ll likely become more aware of the many ways in which we offer substantially more than our competitors.” ( The inference being that they will use the service and it is more than a little better than the competitors in a number of ways.)

    Before I go any further how much of this have you grasped, so far? Can you see how this will naturally make your communication more vital and alive and can you guess how much more effective your communication will become once you have mastered the use of these words. Does this sound like something you need to practice?

    “From among the many positive benefits that you are start

    Web Branding - Organic Buzz
    Radio stations tend to ‘get’ the whole notion of branding. In many cases they tend to call it “imaging”, but it is essentially the same thing.A radio station starts by defining their demographic. They attempt to understand the age group they will be serving. Then they develop a slog or tagline that will be used to brand their station. This can come in the form of custom jingle production and professional liners. If they do this right you will be able to sing along with the jingle in a short period of time and you will be able to say without hesitation what their branding statement is (e.g. The freshest mix of future classics).A radio station follows through with things like bumper stickers, key chains or Frisbees to help in their branding efforts. These stations do not want to be lumped with all the other stations. They want to be unique and they want to be recognized for their originality.This is the same premise for web branding. You first need to internalize who you are as a business. You need to be very clear about who you are serving, how you will serve them, and what ultimately is important to you as a business owner. Once you answer these questions you can essentially breathe your brand. It will permeate every part of your we
    more of these words you use in a sentence the harder it is for your prospect’s conscious mind to filter out the inferences these words are forcing them to make.

    “Once you begin to easily absorb this information, you’ll naturally discover the unlimited potential it has for readily making your communication infinitely more effective.” (Perhaps this sentences is a bit over-the-top?)

    “Have you become aware yet of the many ways that our product could help in your production?” (The inference being there are many benefits and you will become aware of them at some point in time.)

    After you experience our product , by using it in your plant, you will realize the many ways in which it will easily improve your end product” ( infers you’ll try the product and there are many ways this product can benefit your production )

    Here are some more examples for you.

    Naturally, as you start to realize the unlimited ways you can easily become aware of how using our product will help you to rapidly and effectively accomplish your goals, you’ll start imagining the success you can really achieve with our help” ( Phew ! )

    After you use our product you’ll understand it’s many benefits” (the inferences being that they will use the product and it has more than one benefit)

    Before you decide which of the many benefits that our product offers is the most important in relation to your purchasing decision let me tell you a few things that might help.” (The inferences are that they will decide on a benefit that is important to them and that our product offers many benefits.)

    During the first few months of experiencing our service you’ll likely become more aware of the many ways in which we offer substantially more than our competitors.” ( The inference being that they will use the service and it is more than a little better than the competitors in a number of ways.)

    Before I go any further how much of this have you grasped, so far? Can you see how this will naturally make your communication more vital and alive and can you guess how much more effective your communication will become once you have mastered the use of these words. Does this sound like something you need to practice?

    “From among the many positive benefits that you are start

    Promote Workplace Morale, Prevent Surprises, and Get a Nifty Accessory
    Another day at work, another day of playing solitaire to ease the boredom. You quickly organize the suits with practiced ease. The cards fall obediently into their proper stack as you rapidly create order out of card chaos. You are the master of your domain… You’re so elated at your latest solitaire success that you fail to notice your manager darkening the doorway of your cubicle. The heavy hand of authority falls on your shoulder and you realize that this is the end of your game-playing escapades.Sure, you could be working, adding value to the company, contributing to the corporation’s success. But where’s the fun in that? But it’s not just fun. A study by the University of Utrecht in the Netherlands suggests that game-playing at work increases productivity, morale, and reduces absenteeism. So really, you’re giving the company a better employee with your solitaire-playing escapades.Surprisingly, somehow this logic doesn’t always jive, particularly in more conservative workplaces. However, don’t let this dissuade you in your attempts to give your company more. There is a solution for your gaming distress: enter the Iomega Monitor Rearview mirror, available at www.SewellDirect.com. This handy little mirror fits neatly in the corner of you
    ur help” ( Phew ! )

    After you use our product you’ll understand it’s many benefits” (the inferences being that they will use the product and it has more than one benefit)

    Before you decide which of the many benefits that our product offers is the most important in relation to your purchasing decision let me tell you a few things that might help.” (The inferences are that they will decide on a benefit that is important to them and that our product offers many benefits.)

    During the first few months of experiencing our service you’ll likely become more aware of the many ways in which we offer substantially more than our competitors.” ( The inference being that they will use the service and it is more than a little better than the competitors in a number of ways.)

    Before I go any further how much of this have you grasped, so far? Can you see how this will naturally make your communication more vital and alive and can you guess how much more effective your communication will become once you have mastered the use of these words. Does this sound like something you need to practice?

    “From among the many positive benefits that you are starting to realize our service offers, which ones are likely to give you the most benefit? ”

    “As you expand the range of products you buy from us and our business collaboration moves beyond it’s current boundaries what do you see as the best way we can easily move forward to the next level?”

    I already discussed the power of the word “because” in YourSalesSuccess edition #2.

    The word ”cause” can function much like ”because” in many situations. Along with “As” and “And ” they are example of “cause and effect statements”. Here are some examples.

    “Simply making that statement causes you to understand why you already don’t believe it.” (Every time they make that statement they’ll doubt it.)

    As you start to assimilate the information we have provided you will begin to recognize the many ways that our product can help in your process.”

    The last two words on our list “Now ” and “Stop” are really commands that can be used to great effect. These words work better if you speak them louder and in a deeper voice tone. It also helps to actually stop speaking when you utter the word “Stop”. Like below. (Emphasise the words in bold.)

    “You may be considering the effort you need to switch to our product. May I suggest that you just STOP… NOW consider the many advantages our product will easily bring to your production process and all the positive effects that will have on your bottom line.”

    “We’ve been back and forth a lot with this agreement and perhaps it’s time-- NOW – to consider how we can most easily finalise this deal to our mutual benefit. Now, that seems reasonable, doesn’t it ?”

    How do you go about talking like this and utilizing these powerful words?

    You practice by writing out sentences employing these words.

    Here’s how to practice. First, think about a specific sales call you have coming up. Then think about some of the comments you are likely to make during that meeting. (Use your imagination and run through the meeting in your mind.) Write down the things you would say. Now, rewrite the sentences inserting the powerful words. You’ll notice the power words are grouped in the list above. Take one group at a time and try to incorporate the power words into the sentences you would have spoken. (This may seem clumsy at first like the process you went through acquiring many new skills in the past and wasn’t that momentary discomfort back then well worth the eventual progress you made?) Don’t add the words in, actually rewrite the sentence. Write up to a page on each group. Then rewrite the sentences again allowing you the freedom to use any of the power words in any of the sentences. Really pack them in!

    Repeat this process for one sales call a day or just do the exercise once a day for a month and you’ll likely notice how naturally and easily you can speak using the power words.

    You may have been wondering where this issue was heading. How useful these words would be. And, as you consider just that, you may find yourself just naturally beginning to experience excitement about what the future holds for you as you begin to understand how easily you can incorporate these words into your sales language, allowing you to enhance your sales results and move beyond the past sales limitations you had before you mastered the skill of using language to direct the thinking of your customer. Now, as the realization begins to sink in of how easily and rapidly your sales results will improve, that will cause you get excited about practicing the use of the power words. Now…

    Happy practicing. Here's to YourSalesSuccess.

    If you are interested in learning more about selling, please feel free to contact me via the coaching page on my website.

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