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    When Organizational Capital is Being Drained it is Time for Change Management
    Efficient teams work well together and when they do you can see the value in their force multiplier affect. You can see it in special teams in Championship Football Games, you hear about with Navy Seal Teams and you can certainly feel it in America’s Corporate Board Rooms.Of course the opposite is true when a new team lacks organizational capital or when Organizational Capital is being drained. When this happens it is time for Change Management. It is time to shape up or ship out the non-performers or those, which cause stress for the team and act like contestants on Donald Trumps “Apprentice” reality television show.You see really there is no room for that when in do or die situations and for corporation
    lude it on your list. Identify the top seven attributes or competencies the job requires and structure the interview accordingly. Some of these attributes might include:

    >What authority the person has to discipline, hire, and/or fire others and establish performance objectives

    >What financial responsibility, authority, and control the person has

    >What decision-making authority the person has

    >How this person is held accountable for performance objectives for their sales team, business unit, or organization

    >The consequences they are responsible for when mistakes are made

    Step 4 -- People Skills. The hardest to det

    A Mentor: The Benefits of Having One
    Having a mentor can be a great way to help develop your career for the long term.A mentor is simply someone who acts as a teacher and counselor and in the context of your career, is someone you can speak with to gain career advice from.They could be someone you work with who is at a later stage of their career than you are - perhaps they are your manager, maybe they are someone who you have worked with in the past who you still keep in touch with.They are someone who takes you under their wing and provides advice to help you move your career in the right direction.From their perspective, the benefit they get is the satisfaction of helping you out and knowing that they are someone whose opin
    Ponder for a moment the last person you hired. After you selected them, did they work out as intended? Or did they turn into somebody totally unlike what you thought when you interviewed them? The most important aspect of any business is recruiting, selecting, and retaining top sales people. Research shows those organizations that spend more time recruiting high-caliber people earn 22% higher return to shareholders than their industry peers.

    However, most employers do a miserable job selecting sales people. Many companies rely on outdated and ineffective interviewing and hiring techniques. This critical responsibility sometimes gets the least emphasis.

    Hiring and interviewing is both art and science. Refusing to improve this vital process will almost always guarantee you will be spending money and time hiring the wrong people. Here are several reasons why traditional techniques are inadequate:

    >The majority of applicants "exaggerate" to get a job

    >Most hiring decisions are made by intuition during the first few minutes of the interview

    >Two out of three hires prove to be a bad fit within the first year on the job

    >Most interviewers are not properly trained nor do they like to interview applicants

    >Excellent employees are misplaced and grow frustrated in jobs where they are unable to utilize their strengths

    Hire the best and avoid the rest. Cisco CEO John Chambers said, "A world-class engineer with five peers can outproduce 200 regular engineers." Instead of waiting for people to apply for jobs, top organizations spend more time looking for high-caliber people. An effective selection and interviewing process follows these five steps:

    Step 1 -- Prepare. Prior to the interview make sure you understand the key elements of the job. Develop a simple outline that covers the job duties. Possibly work with the incumbent or people familiar with the various responsibilities to understand what the job is about. Screen the resumes and applications to gain information for the interview. Standardize and prepare the questions you will ask each applicant.

    Step 2 -- Purpose. Talented sales people have more choices and job opportunities to choose from. The interviewer forms the applicant's first impression of the company. Not only are you trying to determine the best applicant, but you also have to convince the applicant this is the best place for them to work.

    Step 3 -- Performance. Identify the knowledge, attributes, and sales skills the applicant needs for success. If the job requires special education or licensing, be sure to include it on your list. Identify the top seven attributes or competencies the job requires and structure the interview accordingly. Some of these attributes might include:

    >What authority the person has to discipline, hire, and/or fire others and establish performance objectives

    >What financial responsibility, authority, and control the person has

    >What decision-making authority the person has

    >How this person is held accountable for performance objectives for their sales team, business unit, or organization

    >The consequences they are responsible for when mistakes are made

    Step 4 -- People Skills. The hardest to dete

    Technology Recruiting Trends
    Online recruiting has come a long way from the days of bulletin board systems, r?sum? uploads, jobs via email, and candidate matching tools. There's a whole world of recruiting solutions that are just surfacing, and most HR and recruiting professionals aren't even aware of them.In this article I discuss the movement from offline to online recruiting and a range of new recruiting tools that are influencing the future, plus some simple things you can do to make your own job listings easier to find online.Let's start with a brief retrospective. In the not too distant past, if you wanted to hire someone, you'd sort through recent unsolicited r?sum?s, run a classified ad in the local paper, post a referral not
    st emphasis.

    Hiring and interviewing is both art and science. Refusing to improve this vital process will almost always guarantee you will be spending money and time hiring the wrong people. Here are several reasons why traditional techniques are inadequate:

    >The majority of applicants "exaggerate" to get a job

    >Most hiring decisions are made by intuition during the first few minutes of the interview

    >Two out of three hires prove to be a bad fit within the first year on the job

    >Most interviewers are not properly trained nor do they like to interview applicants

    >Excellent employees are misplaced and grow frustrated in jobs where they are unable to utilize their strengths

    Hire the best and avoid the rest. Cisco CEO John Chambers said, "A world-class engineer with five peers can outproduce 200 regular engineers." Instead of waiting for people to apply for jobs, top organizations spend more time looking for high-caliber people. An effective selection and interviewing process follows these five steps:

    Step 1 -- Prepare. Prior to the interview make sure you understand the key elements of the job. Develop a simple outline that covers the job duties. Possibly work with the incumbent or people familiar with the various responsibilities to understand what the job is about. Screen the resumes and applications to gain information for the interview. Standardize and prepare the questions you will ask each applicant.

    Step 2 -- Purpose. Talented sales people have more choices and job opportunities to choose from. The interviewer forms the applicant's first impression of the company. Not only are you trying to determine the best applicant, but you also have to convince the applicant this is the best place for them to work.

    Step 3 -- Performance. Identify the knowledge, attributes, and sales skills the applicant needs for success. If the job requires special education or licensing, be sure to include it on your list. Identify the top seven attributes or competencies the job requires and structure the interview accordingly. Some of these attributes might include:

    >What authority the person has to discipline, hire, and/or fire others and establish performance objectives

    >What financial responsibility, authority, and control the person has

    >What decision-making authority the person has

    >How this person is held accountable for performance objectives for their sales team, business unit, or organization

    >The consequences they are responsible for when mistakes are made

    Step 4 -- People Skills. The hardest to det

    Does Your Brochure Pass the Test - Or is It Headed for the Trash? Part One
    The decision on whether or not someone will read your brochure is usually decided in the first 5 seconds they look at it. What kind of message are you communicating in that five seconds? Will you make a favorable impression with your prospect? Will you move your prospect closer to the sale?There are really only two key elements that will determine how well your brochure is received by prospects. These two elements will ultimately make the difference in your brochure being a tool that makes you money, or just something else that costs you money.What are those two all-important elements: 1. the Image or look 2. the MessageThis is part 1 in a two-part article. In part 1 we will discuss what yo
    in jobs where they are unable to utilize their strengths

    Hire the best and avoid the rest. Cisco CEO John Chambers said, "A world-class engineer with five peers can outproduce 200 regular engineers." Instead of waiting for people to apply for jobs, top organizations spend more time looking for high-caliber people. An effective selection and interviewing process follows these five steps:

    Step 1 -- Prepare. Prior to the interview make sure you understand the key elements of the job. Develop a simple outline that covers the job duties. Possibly work with the incumbent or people familiar with the various responsibilities to understand what the job is about. Screen the resumes and applications to gain information for the interview. Standardize and prepare the questions you will ask each applicant.

    Step 2 -- Purpose. Talented sales people have more choices and job opportunities to choose from. The interviewer forms the applicant's first impression of the company. Not only are you trying to determine the best applicant, but you also have to convince the applicant this is the best place for them to work.

    Step 3 -- Performance. Identify the knowledge, attributes, and sales skills the applicant needs for success. If the job requires special education or licensing, be sure to include it on your list. Identify the top seven attributes or competencies the job requires and structure the interview accordingly. Some of these attributes might include:

    >What authority the person has to discipline, hire, and/or fire others and establish performance objectives

    >What financial responsibility, authority, and control the person has

    >What decision-making authority the person has

    >How this person is held accountable for performance objectives for their sales team, business unit, or organization

    >The consequences they are responsible for when mistakes are made

    Step 4 -- People Skills. The hardest to det

    Audio Engineering - A Great Career
    When most people think of engineering they think of building bridges, roads, buildings, and that sort of work. Most people, however, would never think of audio engineering. This is a very real job and has some very successful people working in the business.There are many types of audio engineering. Some of these types can be basic and easy to get a degree for while others take a lot of time and education to learn how to operate the equipment. Here are some of the businesses that might use an audio engineer:Recording Studio. They would need an audio engineer to operate the microphones, mixers, software, and basically everything in the studio. This is a very good job for an audio engineer and they can
    the job is about. Screen the resumes and applications to gain information for the interview. Standardize and prepare the questions you will ask each applicant.

    Step 2 -- Purpose. Talented sales people have more choices and job opportunities to choose from. The interviewer forms the applicant's first impression of the company. Not only are you trying to determine the best applicant, but you also have to convince the applicant this is the best place for them to work.

    Step 3 -- Performance. Identify the knowledge, attributes, and sales skills the applicant needs for success. If the job requires special education or licensing, be sure to include it on your list. Identify the top seven attributes or competencies the job requires and structure the interview accordingly. Some of these attributes might include:

    >What authority the person has to discipline, hire, and/or fire others and establish performance objectives

    >What financial responsibility, authority, and control the person has

    >What decision-making authority the person has

    >How this person is held accountable for performance objectives for their sales team, business unit, or organization

    >The consequences they are responsible for when mistakes are made

    Step 4 -- People Skills. The hardest to det

    America's Changing Work Hours
    I can confidently say that if you were like me, you would not be wasting the morning sleeping, but would make the most of it by working. Recently, there has been increasing debate about the working hours of Americans. Just take look at what author Mitch Ratcliffe has to say:I've never been what you'd call a "morning person," unless you're talking about the hours aftermidnight and before 3 AM. Do I fit better in this era than my parents' working world? Should companies and teams be thinking more about when people are at their best and less about the time clock?Recent Trends in Working HoursWord is out that working hours are not the same old 9-5 anymore. One recent survey published by the Financial
    lude it on your list. Identify the top seven attributes or competencies the job requires and structure the interview accordingly. Some of these attributes might include:

    >What authority the person has to discipline, hire, and/or fire others and establish performance objectives

    >What financial responsibility, authority, and control the person has

    >What decision-making authority the person has

    >How this person is held accountable for performance objectives for their sales team, business unit, or organization

    >The consequences they are responsible for when mistakes are made

    Step 4 -- People Skills. The hardest to determine, as well as the most important part of the process, is identifying the people skills a person bring to the job. Each applicant wears a "mask." A good interviewing and selecting process discovers who is behind that mask and determines if a match exists between the individual and the job. By understanding the applicant's personality style, values, and motivations, you are guaranteed to improve your hiring and selecting process.

    Obviously many jobs, particularly sales jobs, require a high degree of people contact. By placing someone in this job who dislikes interaction with others would be a mismatch, affecting his or her job performance.

    Pre-employment profiles are an important aspect of the hiring process for a growing number of employers. By using behavioral assessments and personality profiles organizations can quickly know how the person will interact with their coworkers, their ability to sell and what king of relationships they build with customers. They provide an accurate analysis of an applicant’s behaviors and attitudes, otherwise left to subjective judgment. The D.I.S.C. Assessment and the Sales Attribute Index? are popular and useful tools many sales organizations use.

    Step 5 -- Process. The best interview follows a structured process. This doesn’t mean the entire process is inflexible without spontaneity. What it means is, each applicant is asked the same questions and is scored with a consistent rating process. A structured approach helps avoid bias and gives all applicants a fair chance. The best way to accomplish this is by using behavioral based questions and situational questions.

    Behavior Based Questions

    Behavioral based questions help to evaluate the applicant’s past behavior, judgment, and initiative. Here are some examples:


    >Give me an example when you . . .
    >Describe a crisis one of your clients faced and how you managed it.
    >What makes you successful as a sales person?
    >Tell me about the largest sales project you obtained and how you managed it.
    >Tell me about the last time you broke the rules.

    Situational Based Questions

    Situational based questions evaluate the applicant’s judgment, ability, and knowledge. The interviewer first gives the applicant a hypothetical situation such as:

    “You are a sales manager, and one of your sales people are not making their goals."


    >What should you do?
    >What additional information should you obtain?
    >How many options do you have?

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