| Answer Upon |
Hubs | Hubbers | Topics | Request |
| #1 in Business | Subscribe Email Print |
|
You are here: Home > Business > Sales Management > How Exhibitors Can Move More Attendees Closer to Buying |
|
Answer Upon - How Exhibitors Can Move More Attendees Closer to Buying
The Banking of Effective Networking (The Networking Factor) ments that state the main benefits verbally to attendees in a brief,
involving way to pull them in rather than turn them off.Checking-in with your friends and business associates is a checking account when you use checking-in as making deposits in the lives of others and as a way of staying in touch with people long before you need a favor.I am constantly amazed by the number of people that attempt to ask for favors such as referrals, invitations, recommendations or your time for breakfast, lunch or dinner… or a request of mentoring them out of the blue.Recently, I got a telephone call from a young lady I had not heard from in many, many months even years. She called to ask for a telephone number of a mutual friend/business associate of someone I introduced her to three years prior. She needed someone to assist her in the area of office administration. She never acknowledged the official business introduction with a thank you note, or verbal thank you. She actually called and asked if she could make an appointment with me to pick my brain. I thought, “Yuk! You want to pick my brain for more resources and information and you’ve yet to acknowledge the gift of my resources from three years ago.”I’m sure you have experienced similar situations you could share as well. However, do not fret, if you’ve mastered your checking account you can certainly master some additional networking techniques and share with others how to make deposits into the lives of others before making withdrawals.Rule No. 1No deposits, will “always” equal no withdrawals. If you have not made any deposits into the lives of others, don’t attempt to ask for favors upon first meeting someone, or from friends and business associates you’ve not been in touch with over a period of time. Pick up the phone just to check in or send a “thinking of your note or a not so popular holiday card.” Let others know that you care. It’s not wise to call people out of the clear blue sky with a request or fav When companies don't make their main benefit easy to see and hear quickly, attendees must be deeply motivated to look and ask for the essential information they want. Credible benefit statements increase the chances for a sale. A credible brand name then reinforces the reason to buy, not the other way around. Good benefit statements are vivid and specific examples, facts, and comparisons. Passersby are in one of three buying modes: 1. Seeking information to buy a certain kind of product for the first time and trying to select the best product 2. Considering changing vendors if they find a better product 3. "Trolling": a. not buying now but seeing what is new for future reference Which Niche To Conquer? A. Exhibiting firms can make their most credible, "main differentiating benefit" the most obvious, prominent (aka BIG) message in everything they display, give away, or discuss. Problem: Exhibiting staff rarely get to have a pivotal role in creating their exhibit, “uniform” clothing or collateral material. If you are reading this article, you may be facing this situation. Read on and you'll find some ways to overcome the inadvertent barriers put in the way of your sales success. First, consider these points: 1. Are you giving your prospects the single most important piece of information they most need to know to buy? How easy is it for them to see that information, and how credibly is it stated. 2. Exactly how can you help attendees make an informed choice and act sooner? 3. How many steps do even "warm" buyers take to complete the sale, from signing to delivery through possible training on the use of the product or service? How can you reduce that number? 4. Specifically, how do you help your buyers become obvious heroes to their significant decision makers at their work place, from their boss to the people they sell to and/or serve? Don't bury the key reason to buy. After walking through over 100 trade shows prior to speaking to exhibitors, I've discovered that the exhibitors' message is rarely the key headline prospective buyers most need to know. That essential message is the main differentiating benefit between an exhibitor's product or service and that of the top two or three alternative vendors, as the prospect most probably views their options. Instead, exhibits and promotional materials usually give more prominence to the name of the product and/or the company. Attendees rarely see or hear about an exhibitor's main benefit first. Benefits rarely "jump out" at attendees from the booth or collateral messages or the staff's explanation. Thus, exhibitors inadvertently hide their biggest benefit. In most cases, features (how a product is constructed or its "capacity" or how it is operated) are still promoted more heavily than benefits (what the product does for the customer). This is not customer-centered, thoughtful marketing. The prospect has to do more work to make a fair comparison. Exhibitors can offer succinct, specific, and easy-to-follow comparison sheets that do not insult the competition. One comparison sheet might "headline" the major benefits. Other back-up sheets can provide more detailed comparisons. Put a "human face" on the facts by providing customers' situational examples to illustrate the benefits. Plus, exhibitors often attempt to build traffic to their booth with contests, drawings, or giveaway gadgets that don't relate to their main, differentiating benefit or even their product, so they don't get closer to their hottest prospects. Further, staff's icebreaker comments are often general and not relevant to the reason to buy ("Having a good time?" "Want a free..?"). Unfortunately, those who staff an exhibit seldom get to be involved in the design of their exhibit or promotional materials - or even what they wear. They must accept the setting in which they sell, attempting to engage prospects as they pass with involving comments that state the main benefits verbally to attendees in a brief, involving way to pull them in rather than turn them off. When companies don't make their main benefit easy to see and hear quickly, attendees must be deeply motivated to look and ask for the essential information they want. Credible benefit statements increase the chances for a sale. A credible brand name then reinforces the reason to buy, not the other way around. Good benefit statements are vivid and specific examples, facts, and comparisons. Passersby are in one of three buying modes: 1. Seeking information to buy a certain kind of product for the first time and trying to select the best product 2. Considering changing vendors if they find a better product 3. "Trolling": a. not buying now but seeing what is new for future reference Magic Number Calculator - A Diagnostic Approach to Sales Performance how can you help attendees make an informed choice and act sooner?We discussed the most overlooked Key Performance Indicator is the "magic number," which refers to how many new appointments a sales rep must generate each week in order to achieve their revenue goal. In early 2000 I walked into a VP of Sales mission with a sales organization consisting of 120 reps spread out over 12 sales regions. They were running at 38% of revenue goal for over 2 years. I ran a KPI study and determined they were running 2 new appointments per week/rep, but their KPI’s dictated they needed to achieve 7. So I announced a training objective to enable them to do it effectively, (now branded the X2 Sales System®) and threw quota out the window for 90 days. But I replaced the monthly quota with the weekly ‘magic number’.8 months later sales units sold increased by 520%. Calculate your sales team’s ‘Magic Number’ here: http://convertmoresales.com/marketing_blitz.phpA rep's magic number is determined by looking at several of her other KPIs. Say, for example, that your company sells copiers (for which an average sales cycle is 45 days) and that a rep's monthly sales revenue goal is $15,000. Her average revenue per sale, meanwhile, is $2,500; her current first-appointment-to-proposal ratio is 60 percent; and her closing ratio is 40 percent. What's her magic number? In other words, how many new appointments does she need to set each week in order to achieve her sales revenue goal of $15,000 per month?The Magic Number FormulaMonthly sales revenue objective: $15,000 Divided by (/) Average revenue per sale: $2,500 / First-appointment-to-proposal ratio: 60% (What percentage of the time do reps gain commitment from prospective clients to "take the next step" in the sales process after the first appointment?) / Closing ratio: 40% (Proposal to close--measures proposals submitted vs. ne 3. How many steps do even "warm" buyers take to complete the sale, from signing to delivery through possible training on the use of the product or service? How can you reduce that number? 4. Specifically, how do you help your buyers become obvious heroes to their significant decision makers at their work place, from their boss to the people they sell to and/or serve? Don't bury the key reason to buy. After walking through over 100 trade shows prior to speaking to exhibitors, I've discovered that the exhibitors' message is rarely the key headline prospective buyers most need to know. That essential message is the main differentiating benefit between an exhibitor's product or service and that of the top two or three alternative vendors, as the prospect most probably views their options. Instead, exhibits and promotional materials usually give more prominence to the name of the product and/or the company. Attendees rarely see or hear about an exhibitor's main benefit first. Benefits rarely "jump out" at attendees from the booth or collateral messages or the staff's explanation. Thus, exhibitors inadvertently hide their biggest benefit. In most cases, features (how a product is constructed or its "capacity" or how it is operated) are still promoted more heavily than benefits (what the product does for the customer). This is not customer-centered, thoughtful marketing. The prospect has to do more work to make a fair comparison. Exhibitors can offer succinct, specific, and easy-to-follow comparison sheets that do not insult the competition. One comparison sheet might "headline" the major benefits. Other back-up sheets can provide more detailed comparisons. Put a "human face" on the facts by providing customers' situational examples to illustrate the benefits. Plus, exhibitors often attempt to build traffic to their booth with contests, drawings, or giveaway gadgets that don't relate to their main, differentiating benefit or even their product, so they don't get closer to their hottest prospects. Further, staff's icebreaker comments are often general and not relevant to the reason to buy ("Having a good time?" "Want a free..?"). Unfortunately, those who staff an exhibit seldom get to be involved in the design of their exhibit or promotional materials - or even what they wear. They must accept the setting in which they sell, attempting to engage prospects as they pass with involving comments that state the main benefits verbally to attendees in a brief, involving way to pull them in rather than turn them off. When companies don't make their main benefit easy to see and hear quickly, attendees must be deeply motivated to look and ask for the essential information they want. Credible benefit statements increase the chances for a sale. A credible brand name then reinforces the reason to buy, not the other way around. Good benefit statements are vivid and specific examples, facts, and comparisons. Passersby are in one of three buying modes: 1. Seeking information to buy a certain kind of product for the first time and trying to select the best product 2. Considering changing vendors if they find a better product 3. "Trolling": a. not buying now but seeing what is new for future reference The Secret to Finding those Niche Markets that Sizzle Instead, exhibits and promotional materials usually give more prominence to the name of the product and/or the company. Attendees rarely see or hear about an exhibitor's main benefit first. Benefits rarely "jump out" at attendees from the booth or collateral messages or the staff's explanation. Thus, exhibitors inadvertently hide their biggest benefit. In most cases, features (how a product is constructed or its "capacity" or how it is operated) are still promoted more heavily than benefits (what the product does for the customer). This is not customer-centered, thoughtful marketing. The prospect has to do more work to make a fair comparison. Exhibitors can offer succinct, specific, and easy-to-follow comparison sheets that do not insult the competition. One comparison sheet might "headline" the major benefits. Other back-up sheets can provide more detailed comparisons. Put a "human face" on the facts by providing customers' situational examples to illustrate the benefits. Plus, exhibitors often attempt to build traffic to their booth with contests, drawings, or giveaway gadgets that don't relate to their main, differentiating benefit or even their product, so they don't get closer to their hottest prospects. Further, staff's icebreaker comments are often general and not relevant to the reason to buy ("Having a good time?" "Want a free..?"). Unfortunately, those who staff an exhibit seldom get to be involved in the design of their exhibit or promotional materials - or even what they wear. They must accept the setting in which they sell, attempting to engage prospects as they pass with involving comments that state the main benefits verbally to attendees in a brief, involving way to pull them in rather than turn them off. When companies don't make their main benefit easy to see and hear quickly, attendees must be deeply motivated to look and ask for the essential information they want. Credible benefit statements increase the chances for a sale. A credible brand name then reinforces the reason to buy, not the other way around. Good benefit statements are vivid and specific examples, facts, and comparisons. Passersby are in one of three buying modes: 1. Seeking information to buy a certain kind of product for the first time and trying to select the best product 2. Considering changing vendors if they find a better product 3. "Trolling": a. not buying now but seeing what is new for future reference Poster Accessories Give A Different Feel To Your Poster Plus, exhibitors often attempt to build traffic to their booth with contests, drawings, or giveaway gadgets that don't relate to their main, differentiating benefit or even their product, so they don't get closer to their hottest prospects. Further, staff's icebreaker comments are often general and not relevant to the reason to buy ("Having a good time?" "Want a free..?"). Unfortunately, those who staff an exhibit seldom get to be involved in the design of their exhibit or promotional materials - or even what they wear. They must accept the setting in which they sell, attempting to engage prospects as they pass with involving comments that state the main benefits verbally to attendees in a brief, involving way to pull them in rather than turn them off. When companies don't make their main benefit easy to see and hear quickly, attendees must be deeply motivated to look and ask for the essential information they want. Credible benefit statements increase the chances for a sale. A credible brand name then reinforces the reason to buy, not the other way around. Good benefit statements are vivid and specific examples, facts, and comparisons. Passersby are in one of three buying modes: 1. Seeking information to buy a certain kind of product for the first time and trying to select the best product 2. Considering changing vendors if they find a better product 3. "Trolling": a. not buying now but seeing what is new for future reference Shock And Vibration Testing When companies don't make their main benefit easy to see and hear quickly, attendees must be deeply motivated to look and ask for the essential information they want. Credible benefit statements increase the chances for a sale. A credible brand name then reinforces the reason to buy, not the other way around. Good benefit statements are vivid and specific examples, facts, and comparisons. Passersby are in one of three buying modes: 1. Seeking information to buy a certain kind of product for the first time and trying to select the best product 2. Considering changing vendors if they find a better product 3. "Trolling": a. not buying now but seeing what is new for future reference b. or without the budget or need and will never buy Serious buyers most want to see and hear information regarding: a. the main reason to buy at all and, if they do buy b. the main reason they should buy from you over your closest competitors, as they see them. 26 Ways to Attract Serious Buyers to Your Booth … and Move Them Closer to Buying (Don’t forget to see the last two tips, now made possible by new and free technology) 1. Draft and memorize a one-to-two-sentence top "differentiating benefit" statement, relative to your two closest competitors and without denigrating the competition. When you can weave it into conversation, you have created a shorter path to their buying process. Get tips on how by reading “Grab Their Attention” http://www.sayitbetter.com/articles/wrt_grab_attention.html 2. Start with the specific benefit rather than building up to it with general background, so the listener will listen sooner and longer. The specific detail ("Product with the fewest parts that need replacement") proves the general benefit. The general statement ("We are the people who care") is less credible and less memorable. 3. Multiply attendees' positive exposures to your benefit in everything you say, display, point at, stand near, or offer. 4. Condense further to intensify attention. Be able to reduce that benefit to its essence in one vivid phrase, motto, slogan, or sentence. Get more ideas by reading “Speak English Like it Tastes Good” http://www.sayitbetter.com/articles/sib_speak_english_tst.html 5. Make your phrase sufficiently interesting and brief so they feel they're in charge. They'll be more likely to stay and ask you enough questions so you can recognize their main interests, level of knowledge, hot buttons, and decision-making process. 6. Offer "real life" situational examples. Cite relevant and diverse customers' experiences. Tell them what your customers actually said and did with your product or service that helped them, how. 7. Give no more than three supportive benefits. 8. Express each supportive benefit like a headline, a "billboard message" of no more than five to eight words. 9. Use everyday, non-jargon, and non-industry-specific language, even if the attendees might know the jargon. Could and would the disinterested spouse of the attendee or conference hall maintenance staff understand it? 10. The most credible proof of your benefits are third-party endorsements of three diverse customers who have little else in common other than their adoration of your product and their similarity with your prospect. 11. Display a satisfied client's quotes under each benefit on the booth and in promotional material -- preferably each in a different color and type face. When endorsements relate to a specific situation, change, vivid contrast, or improvement, their words are most credible and will be most memorable. 12. Yes! Remove all graphics and words and materials in the booth that do not relate to either the main benefit and (not more than three) supportive benefits, so attendees will be able to take in the information within 12-15 seconds, their average pause-to-scan time in such conditions. Really! Try it and you’ll become a believer in brevity for more selling power. 13. Display your main point and supportive points on the booth above the head
HTTP = HTML link (for blogs, profiles,phorums):
Related Articles:The Power of Storytelling to Build a Better Brand The Difference Between Managers and Leaders
|