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  • Answer Upon - The Hardest Job Of A Trade Show

    Care For Your Health While In School
    As you expand your mental faculties in college, you can’t neglect your physical well-being. College stories are filled with tales of sleepless nights, top-ramen diets, celebratory excesses and so forth. Don’t believe the hype. You can still experience all the disagreeable activities of college, while also maintaining a healthy outlook on life.Avoid all-nighters, or at least adjust your sleeping pattern to compensate for lost rest. If you create too much of
    ess requested, do not send the $20.00, 20-pound corporate package of literature that tells absolutely everything about your company. Do not send an obvious form letter (“Thank you for visiting us at the ABC Expo in Booth 6543 six months ago...”).

    Do Send:

    * your business card - people will remember a logo and spelling of names and companies
    * information about your company - a generic piece is fine
    * the specific answer to the question - My company can help your company ____ (crunch numbers faster, ship with less hassle, increase accuracy in testing)
    * any samples, price lists or references which will help speed the sales cycle.

    Remember - The job that Anybody ca

    Riding The Waves Of Overseas Sourcing
    We have all heard the pitch and it is hard to ignore. Sourcing your product from overseas suppliers can reduce your costs. More and more companies are turning this direction to not only lower the costs of goods, but also reduce the amount of working capital needed to run the business.According to a recent CAPS Research study, entitled Effective Global Sourcing and Supply for Superior Results, almost half of all goods will be purchased offshore by 2010. Th
    You’ve heard this before: There were four people named Everybody, Somebody, Anybody and Nobody.

    There was an important job to be done and Everybody was sure Somebody would do it. Anybody could have done it. Nobody did it. Somebody got angry because it was Everybody’s job. Everybody thought that Somebody would do it. But Nobody asked Anybody. It ended up that the job was not done, and Everybody blamed Somebody, when actually, Nobody asked Anybody.

    Question is - What was the Job?

    At a trade show, the job that Anybody can do, and Everybody thinks Somebody will do, but winds up being that Nobody does it - well, that’s the follow-up part.

    The Center for Exhibition Industry Research (ceir.org) says research shows that up to 80% of leads gathered at a show are not followed up. Bottom line, that translates to - you’ve wasted 80% of your money.

    Here are tips for recouping your investment and improving your bottom line:

    1. What’s Your Purpose at the Show?
    If it’s to gather leads, then that should be the main focus for the entire process - before, during and after the show. What if it’s something else, like meeting with clients or recruiting employees? That doesn’t absolve you of following up leads. You still have to do it.

    2. What’s a Lead?
    Define before the show what you consider a lead. Is it a company that will purchase within a certain time period? Has a certain budget? Is looking for a particular product you sell? You can separate the contacts into levels - A, B, C or hot, medium, cool - and work them that way. But they still have to be contacted.

    3. Who’s Responsible?
    Before you get into the Body problem - any, no, some and every - write out the process. Produce a schedule for following up. The first contact should come within 10 days of the end of the show. Otherwise people forget who you are. The trail becomes cool, then cold. Determine names and responsibilities at each step of the follow-up process. Accountability is important. Make certain people know what is expected of them, and who else is in the process. This is critical when the person staffing the booth is not the person who does the actual call. The farther and longer the process from the show site and date, the more chances there are to lose the lead.

    4. What’s a Follow-up?
    At minimum it’s a Thank You note to every contact you made. These people invested time and money to come to the show, time and effort to stop by your booth. The simple courtesy of a Thank You goes a long way in today’s fast paced and impersonal world. If you listened properly and were able to gather specific information, you can provide a quote, supply answers and have a real reason for the follow-up call.

    5. What Should You Send?
    Unless requested, do not send the $20.00, 20-pound corporate package of literature that tells absolutely everything about your company. Do not send an obvious form letter (“Thank you for visiting us at the ABC Expo in Booth 6543 six months ago...”).

    Do Send:

    * your business card - people will remember a logo and spelling of names and companies
    * information about your company - a generic piece is fine
    * the specific answer to the question - My company can help your company ____ (crunch numbers faster, ship with less hassle, increase accuracy in testing)
    * any samples, price lists or references which will help speed the sales cycle.

    Remember - The job that Anybody can

    Employee Retention is Important for Business Success
    Employee retention matters to all companies, for many different reasons. A high turnover of employees not only results in a loss of skills, a waste of training time already spent but also indicates something wrong within a company that might need addressing.Turnover levels vary between different industries, and labor turnover in occupations such as call centers and the retail industries might not be so critical to a company as in the scientific, engineerin
    esearch (ceir.org) says research shows that up to 80% of leads gathered at a show are not followed up. Bottom line, that translates to - you’ve wasted 80% of your money.

    Here are tips for recouping your investment and improving your bottom line:

    1. What’s Your Purpose at the Show?
    If it’s to gather leads, then that should be the main focus for the entire process - before, during and after the show. What if it’s something else, like meeting with clients or recruiting employees? That doesn’t absolve you of following up leads. You still have to do it.

    2. What’s a Lead?
    Define before the show what you consider a lead. Is it a company that will purchase within a certain time period? Has a certain budget? Is looking for a particular product you sell? You can separate the contacts into levels - A, B, C or hot, medium, cool - and work them that way. But they still have to be contacted.

    3. Who’s Responsible?
    Before you get into the Body problem - any, no, some and every - write out the process. Produce a schedule for following up. The first contact should come within 10 days of the end of the show. Otherwise people forget who you are. The trail becomes cool, then cold. Determine names and responsibilities at each step of the follow-up process. Accountability is important. Make certain people know what is expected of them, and who else is in the process. This is critical when the person staffing the booth is not the person who does the actual call. The farther and longer the process from the show site and date, the more chances there are to lose the lead.

    4. What’s a Follow-up?
    At minimum it’s a Thank You note to every contact you made. These people invested time and money to come to the show, time and effort to stop by your booth. The simple courtesy of a Thank You goes a long way in today’s fast paced and impersonal world. If you listened properly and were able to gather specific information, you can provide a quote, supply answers and have a real reason for the follow-up call.

    5. What Should You Send?
    Unless requested, do not send the $20.00, 20-pound corporate package of literature that tells absolutely everything about your company. Do not send an obvious form letter (“Thank you for visiting us at the ABC Expo in Booth 6543 six months ago...”).

    Do Send:

    * your business card - people will remember a logo and spelling of names and companies
    * information about your company - a generic piece is fine
    * the specific answer to the question - My company can help your company ____ (crunch numbers faster, ship with less hassle, increase accuracy in testing)
    * any samples, price lists or references which will help speed the sales cycle.

    Remember - The job that Anybody ca

    Call Center Services
    Large corporate entities like insurance companies, banks, multinational companies, financial institutions, stocks and shares brokers, mutual funds, and others usually have a widespread customer base spanning across the globe. Huge volumes of inquiries and other telephone calls from their customers flood their offices during business hours. Answering these calls requires an effort of manpower and resources that departmental representatives often are unabl
    time period? Has a certain budget? Is looking for a particular product you sell? You can separate the contacts into levels - A, B, C or hot, medium, cool - and work them that way. But they still have to be contacted.

    3. Who’s Responsible?
    Before you get into the Body problem - any, no, some and every - write out the process. Produce a schedule for following up. The first contact should come within 10 days of the end of the show. Otherwise people forget who you are. The trail becomes cool, then cold. Determine names and responsibilities at each step of the follow-up process. Accountability is important. Make certain people know what is expected of them, and who else is in the process. This is critical when the person staffing the booth is not the person who does the actual call. The farther and longer the process from the show site and date, the more chances there are to lose the lead.

    4. What’s a Follow-up?
    At minimum it’s a Thank You note to every contact you made. These people invested time and money to come to the show, time and effort to stop by your booth. The simple courtesy of a Thank You goes a long way in today’s fast paced and impersonal world. If you listened properly and were able to gather specific information, you can provide a quote, supply answers and have a real reason for the follow-up call.

    5. What Should You Send?
    Unless requested, do not send the $20.00, 20-pound corporate package of literature that tells absolutely everything about your company. Do not send an obvious form letter (“Thank you for visiting us at the ABC Expo in Booth 6543 six months ago...”).

    Do Send:

    * your business card - people will remember a logo and spelling of names and companies
    * information about your company - a generic piece is fine
    * the specific answer to the question - My company can help your company ____ (crunch numbers faster, ship with less hassle, increase accuracy in testing)
    * any samples, price lists or references which will help speed the sales cycle.

    Remember - The job that Anybody ca

    The 'Friendliest Airport in the World'
    Singapore’s Changi Airport has been rated #1 in the world so many times the trophy cabinet is bulging.They’ve hit #1 in efficiency, speed, shopping, security, safety and ease of use.But the category called ‘courtesy and friendliness’ has eluded Changi Airport’s capture. This is not surprising, perhaps, given that the local culture has grown in a city known more for ‘trading and exchanging’ than ‘providing gracious warmth and hospitality’.Now t
    rocess. This is critical when the person staffing the booth is not the person who does the actual call. The farther and longer the process from the show site and date, the more chances there are to lose the lead.

    4. What’s a Follow-up?
    At minimum it’s a Thank You note to every contact you made. These people invested time and money to come to the show, time and effort to stop by your booth. The simple courtesy of a Thank You goes a long way in today’s fast paced and impersonal world. If you listened properly and were able to gather specific information, you can provide a quote, supply answers and have a real reason for the follow-up call.

    5. What Should You Send?
    Unless requested, do not send the $20.00, 20-pound corporate package of literature that tells absolutely everything about your company. Do not send an obvious form letter (“Thank you for visiting us at the ABC Expo in Booth 6543 six months ago...”).

    Do Send:

    * your business card - people will remember a logo and spelling of names and companies
    * information about your company - a generic piece is fine
    * the specific answer to the question - My company can help your company ____ (crunch numbers faster, ship with less hassle, increase accuracy in testing)
    * any samples, price lists or references which will help speed the sales cycle.

    Remember - The job that Anybody ca

    10 Business Street Smarts
    Many business owners or people who are about to start a business have idealistic views about their new venture. People who are experienced in business know that there are some basics and some fundamentals that you must get right if you are to succeed. This article outlines a list of "Street Smarts" which have been distilled from the knowledge and experience of many successful business people. Read them carefully!1. The fatal mistake of many business people
    ess requested, do not send the $20.00, 20-pound corporate package of literature that tells absolutely everything about your company. Do not send an obvious form letter (“Thank you for visiting us at the ABC Expo in Booth 6543 six months ago...”).

    Do Send:

    * your business card - people will remember a logo and spelling of names and companies
    * information about your company - a generic piece is fine
    * the specific answer to the question - My company can help your company ____ (crunch numbers faster, ship with less hassle, increase accuracy in testing)
    * any samples, price lists or references which will help speed the sales cycle.

    Remember - The job that Anybody can do, and Everybody thinks Somebody will do, but Nobody does - well, that changes when all understand the importance of trade show follow-up.

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