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  • Answer Upon - Top Telephone Consultant Cites a Big Cold Calling Hang-Up: Fear of Beginning at the Beginning

    Barter: It's Not Just for Doctors Anymore
    Time was, in the country, the local “doc” was as likely to get paid with a couple of chickens as a couple of dollars. Doctors these days won’t stand for that, of course, but while some people have moved completely away from barter and stayed there, others have embraced it wholeheartedly.Today I worked on a barter deal with a web designer to do search engine optim
    em, to see you for an appointment, to receive more information, or to actually say yes and buy a product or service during that initial encounter. Some folks find the challenge of walking up to a stranger and introducing themselves, socially or for business, utterly daunting, and it doesn’t help many of them that they’re doing it through phone wires or microwaves.

    They can speak volumes about

    Sales Ethics
    He was brilliant. Polished. An asset for the company he represented. In less than an hour, he worked up the crowd to fever pitch. Hundreds of people lined up to sign up for the next step—which involved a no-cost, eight-hour financial investment training day.He was also an author. He told his story of how he met a man who invited him to several investment meetings
    Zen practitioners make a big deal out of something utterly simple: the need to cultivate a beginner’s mind.

    By this they mean we need to have a state of mind free from preconceptions, judgments, biases, confusing abstractions, and other concerns if we want to do our best.

    Athletes cal this frictionless mental state, “The Zone” and the feeling of doing only what you’re doing without distractions, as being “Locked-In.”

    When we have a beginner’s mind, also called no-mind, literally we don’t mind doing what is in front of us to do, whether it is making our beds, enjoying the entr?e without thinking about desserts, or listening to that customer who is in pain about the performance of one of our products.

    If you’re in sales or telemarketing or you’re simply looking to hustle up some new business as the head honcho of your own firm, you need to have a beginner’s mind.

    Cold calling requires it.

    You can’t afford to be thinking:

    (1) About the things you’d rather be doing, or what came before;

    (2) About the odds of truly getting new business this way;

    (3) About how easy it is to send our brochures and wait for clients to come to you; or

    (4) About anything that will pull you away from this task.

    There are tons of reasons people shy away from making cold calls, and I recite many of them in my books and articles.

    But, in the spirit of the Zen folks, one of the most daunting obstacles is what I call the Fear of Beginning at the Beginning.

    Cold calling means introducing yourself to strangers and making an offer to them, to see you for an appointment, to receive more information, or to actually say yes and buy a product or service during that initial encounter. Some folks find the challenge of walking up to a stranger and introducing themselves, socially or for business, utterly daunting, and it doesn’t help many of them that they’re doing it through phone wires or microwaves.

    They can speak volumes about

    Service Marketing - A Relationship Building Approach
    Can we imagine a place in the world today without a marketing activity. It looks remote. When we all move from one place to the other, we need an interactive or a Communicative Response System (CRS) to facilitate a marketing activity and enable the market to respond. When this Communicative Response System (CRS) eventually reaches a market, there are buyers and seller
    ractions, as being “Locked-In.”

    When we have a beginner’s mind, also called no-mind, literally we don’t mind doing what is in front of us to do, whether it is making our beds, enjoying the entr?e without thinking about desserts, or listening to that customer who is in pain about the performance of one of our products.

    If you’re in sales or telemarketing or you’re simply looking to hustle up some new business as the head honcho of your own firm, you need to have a beginner’s mind.

    Cold calling requires it.

    You can’t afford to be thinking:

    (1) About the things you’d rather be doing, or what came before;

    (2) About the odds of truly getting new business this way;

    (3) About how easy it is to send our brochures and wait for clients to come to you; or

    (4) About anything that will pull you away from this task.

    There are tons of reasons people shy away from making cold calls, and I recite many of them in my books and articles.

    But, in the spirit of the Zen folks, one of the most daunting obstacles is what I call the Fear of Beginning at the Beginning.

    Cold calling means introducing yourself to strangers and making an offer to them, to see you for an appointment, to receive more information, or to actually say yes and buy a product or service during that initial encounter. Some folks find the challenge of walking up to a stranger and introducing themselves, socially or for business, utterly daunting, and it doesn’t help many of them that they’re doing it through phone wires or microwaves.

    They can speak volumes about

    7 Steps to Increasing Your Sales Power - Part 1
    Looking for sales success? Sorry, you won't find the real secret at a book store. Where should you look for this secret? How about inside yourself!I'm serious. It's right there. An amazing power you can use in sales, your personal life, and professional relationships. It's begging you to recognize and use it.So maybe you're thinking, "Hey...I'm cool. I've
    e up some new business as the head honcho of your own firm, you need to have a beginner’s mind.

    Cold calling requires it.

    You can’t afford to be thinking:

    (1) About the things you’d rather be doing, or what came before;

    (2) About the odds of truly getting new business this way;

    (3) About how easy it is to send our brochures and wait for clients to come to you; or

    (4) About anything that will pull you away from this task.

    There are tons of reasons people shy away from making cold calls, and I recite many of them in my books and articles.

    But, in the spirit of the Zen folks, one of the most daunting obstacles is what I call the Fear of Beginning at the Beginning.

    Cold calling means introducing yourself to strangers and making an offer to them, to see you for an appointment, to receive more information, or to actually say yes and buy a product or service during that initial encounter. Some folks find the challenge of walking up to a stranger and introducing themselves, socially or for business, utterly daunting, and it doesn’t help many of them that they’re doing it through phone wires or microwaves.

    They can speak volumes about

    Communicating Trust to Online Customers - Web Usability Part 1
    What is Trust?Online trust is similar to a contract between a retailer and a customer. Trust is an expectation that grows as customers interact with your brand. Those interactions span a range of touch points including print and broadcast advertisements, catalogs, promotional mailings, employee contact, as well as your retail and online stores. Each one is
    >(4) About anything that will pull you away from this task.

    There are tons of reasons people shy away from making cold calls, and I recite many of them in my books and articles.

    But, in the spirit of the Zen folks, one of the most daunting obstacles is what I call the Fear of Beginning at the Beginning.

    Cold calling means introducing yourself to strangers and making an offer to them, to see you for an appointment, to receive more information, or to actually say yes and buy a product or service during that initial encounter. Some folks find the challenge of walking up to a stranger and introducing themselves, socially or for business, utterly daunting, and it doesn’t help many of them that they’re doing it through phone wires or microwaves.

    They can speak volumes about

    Pushing Cards or Pulling Interest
    We've all been on the receiving end, haven't we? We've had the business card thrust under our nose, or stuck into our hand, accompanied with the words, "Here, take my card." Most certainly we all react similarly, taking the card, but never wanting to do business with that person. Those let me tell you about me people give networking a bad name.Networking can b
    em, to see you for an appointment, to receive more information, or to actually say yes and buy a product or service during that initial encounter. Some folks find the challenge of walking up to a stranger and introducing themselves, socially or for business, utterly daunting, and it doesn’t help many of them that they’re doing it through phone wires or microwaves.

    They can speak volumes about themselves and their products, but they feel at an utter loss distilling all of this detail into an attractive sound bite.

    This isn’t that surprising. A second date with someone you want to be with is always easier than the first, and the first date is always easier than striking up initial interest and asking for a phone number.

    I’ve worked with lots of sellers who need no help whatsoever seeing people face to face or delivering a great presentation.

    They break into a cold sweat over the idea of saying hello for the first time, and being called on to warm up strangers in a matter of mere seconds.

    Happily, when they learn to have a beginner’s mind, and they really get into the NOW, most of their issues and failings melt away. They discover to their delight that what was a cold stranger suddenly becomes a hot prospect, providing they do the right things, one at a time, without trying to make a Hail Mary pass or an end run on 4th and long.

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