Answer Upon
#1 in Business Subscribe Email Print

You are here: Home > Business > Sales Teleselling > Present Ideas with Conviction to Avoid Being Challenged

Tags

  • whine
  • thats
  • clients
  • factly delivery
  • really thats
  • shipping price

  • Links

  • Society and Culture - The Informational Age
  • What Happened to My Website When I Deleted the Home Page by Mistake?
  • How To Find The Best Cellular Phone Plan For Your Calling Needs
  • Answer Upon - Present Ideas with Conviction to Avoid Being Challenged

    How To Incorporate In The Us
    This article takes you through the different milestones of the incorporation process. You will learn what is the information required to start the process, what are the terms you need to familiarize yourself with, which entity type to choose,
    re's no apology for the shipping (“Well, shipping is a part of our cost and if we did it for you, whine, whine . . .”) It acknowledges the request, feeble as it might be, states a fact, the shipping price, then gets on to the business at hand, deflecting the person's request. You could even use humor. Act as if you didn't take the comment seriously, and they
    Lessons in Branding From the Blackjack Table
    Over the years, I've spent a lot of time traveling to Las Vegas for business, particularly in my corporate past.Large trade shows, and conferences that meant day long 'schmooze' fests with sales people, product managers and other execut
    Unless you present your convictions and positions with authority, people will walk all over you. I heard a call where a rep had the sale in the bag. The soon-to-be-customer, grasping for any last minute throw-in asked the rep, “How's 'bout you guys pick up the delivery on this?” I about leaped out of my chair when the rep hemmed and hawed, then said, “Well, we're really not supposed to do that.” Smelling blood, the customer spotted an opening: “Really not supposed to, but you do on occasion, right?” “Uhhh, yeah, sometimes.” “What cases are those?” inquired the customer “When we need to get an order.” The customer pounced. “OK. This is one of those situations. I'm a new customer, and this is what you need to get the order. You can explain that to anyone who would have to approve it, right?” “Yeah, I guess so.”

    What caused this whole mess? Really. That's it. Really. The word, “really.” And the rep's hesitant tone of voice. When you know you have a deal in hand, you're faced with a request that is 90% nonnegotiable, or if you have a position that you feel deep down strongly about, it's imperative that you give the impression that your stance is rock solid. So what should this rep have said? Easy.

    Prospect: “How's 'bout you guys pick up the delivery on this?” “(sincere tone) Wish I could. (Matter of factly) Delivery is just going to be $32 on this order. Which location do you want it shipped to?” Notice there's no apology for the shipping (“Well, shipping is a part of our cost and if we did it for you, whine, whine . . .”) It acknowledges the request, feeble as it might be, states a fact, the shipping price, then gets on to the business at hand, deflecting the person's request. You could even use humor. Act as if you didn't take the comment seriously, and they

    Five Reasons for Fundraising Failures
    Most nonprofits today live and die by their ability to successfully raise funds. The more funds they are able to raise the more good they are able to accomplish.A successful fundraiser has the potential to do much more than just genera
    we're really not supposed to do that.” Smelling blood, the customer spotted an opening: “Really not supposed to, but you do on occasion, right?” “Uhhh, yeah, sometimes.” “What cases are those?” inquired the customer “When we need to get an order.” The customer pounced. “OK. This is one of those situations. I'm a new customer, and this is what you need to get the order. You can explain that to anyone who would have to approve it, right?” “Yeah, I guess so.”

    What caused this whole mess? Really. That's it. Really. The word, “really.” And the rep's hesitant tone of voice. When you know you have a deal in hand, you're faced with a request that is 90% nonnegotiable, or if you have a position that you feel deep down strongly about, it's imperative that you give the impression that your stance is rock solid. So what should this rep have said? Easy.

    Prospect: “How's 'bout you guys pick up the delivery on this?” “(sincere tone) Wish I could. (Matter of factly) Delivery is just going to be $32 on this order. Which location do you want it shipped to?” Notice there's no apology for the shipping (“Well, shipping is a part of our cost and if we did it for you, whine, whine . . .”) It acknowledges the request, feeble as it might be, states a fact, the shipping price, then gets on to the business at hand, deflecting the person's request. You could even use humor. Act as if you didn't take the comment seriously, and they

    How to Manifest All the Clients You Need
    I’m known in the marketplace as someone who takes a no-nonsense, no-excuses approach to marketing and getting clients, meaning, I do what it takes, and create systems for everything so that I’m always marketing. (By the way, my clients
    et the order. You can explain that to anyone who would have to approve it, right?” “Yeah, I guess so.”

    What caused this whole mess? Really. That's it. Really. The word, “really.” And the rep's hesitant tone of voice. When you know you have a deal in hand, you're faced with a request that is 90% nonnegotiable, or if you have a position that you feel deep down strongly about, it's imperative that you give the impression that your stance is rock solid. So what should this rep have said? Easy.

    Prospect: “How's 'bout you guys pick up the delivery on this?” “(sincere tone) Wish I could. (Matter of factly) Delivery is just going to be $32 on this order. Which location do you want it shipped to?” Notice there's no apology for the shipping (“Well, shipping is a part of our cost and if we did it for you, whine, whine . . .”) It acknowledges the request, feeble as it might be, states a fact, the shipping price, then gets on to the business at hand, deflecting the person's request. You could even use humor. Act as if you didn't take the comment seriously, and they

    Reasons To Start Your Own Business
    If you are looking to leave your old career or job behind to start up your own business, then you are already half way there. The idea of you having something more has already been planted in your head, now all you have to do is have the coura
    down strongly about, it's imperative that you give the impression that your stance is rock solid. So what should this rep have said? Easy.

    Prospect: “How's 'bout you guys pick up the delivery on this?” “(sincere tone) Wish I could. (Matter of factly) Delivery is just going to be $32 on this order. Which location do you want it shipped to?” Notice there's no apology for the shipping (“Well, shipping is a part of our cost and if we did it for you, whine, whine . . .”) It acknowledges the request, feeble as it might be, states a fact, the shipping price, then gets on to the business at hand, deflecting the person's request. You could even use humor. Act as if you didn't take the comment seriously, and they

    Schmoozing for Profit
    Competition is a good thing provided you are at the top of your game in your given field or industry. If you are a mediocre service provider and have competition, you're in trouble unless you begin immediately correct the problems. I did not a
    re's no apology for the shipping (“Well, shipping is a part of our cost and if we did it for you, whine, whine . . .”) It acknowledges the request, feeble as it might be, states a fact, the shipping price, then gets on to the business at hand, deflecting the person's request. You could even use humor. Act as if you didn't take the comment seriously, and they'll realize they weren't serious about making it. Present your positions with conviction, and you won't have them challenged as often.

    HTTP = HTML link (for blogs, profiles,phorums):
    <a href="http://www.hubyou.info/article/39098/hubyou-Present-Ideas-with-Conviction-to-Avoid-Being-Challenged.html">Present Ideas with Conviction to Avoid Being Challenged</a>

    BB link (for phorums):
    [url=http://www.hubyou.info/article/39098/hubyou-Present-Ideas-with-Conviction-to-Avoid-Being-Challenged.html]Present Ideas with Conviction to Avoid Being Challenged[/url]

    Related Articles:

    The High Cost of Turnover

    Used Car Lots and In-House Rental Car Sales Lots for Mobile Washing Customers

    Participating in an Overseas Trade Show

    Bookmark it: del.icio.us digg.com reddit.com netvouz.com google.com yahoo.com technorati.com furl.net bloglines.com socialdust.com ma.gnolia.com newsvine.com slashdot.org simpy.com shadows.com blinklist.com