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Answer Upon - Overcoming Sales Objections, Could The Golden Rule Be Wrong
Years ago, I took over as a manager of a restaurant in a major city. As expected, we had a good sized lunch rush every day, but the place never seemed to be filled.The previous manager, although well-intentioned, had been gruff with customers and staff alike. Most of the staff were teenagers, and sometimes I didn't blame him. Look, I was a teenager myself, and can remember not always being the best employee. Not because I was bad, but just because I was a teenager. You remember? Right?Anyway, I worked with the departing manager fo about a month and then I was in charge.One of the first things I did, even before the old m
They give you information in ways that are helpful to you. Think about it. Aren’t our most common sales objections nothing more than pleas for more information? These folks speak to you in ways that make you feel important and appreciated.
If you listen to your customer when you
1. Don't get Hooked !!!When people behave towards you in a manner that makes you feel angry, frustrated or annoyed - this is known as a Hook.We can even become "Hooked" by the way people look, how they talk, how they smell and even by their general demeanour.If we take the bait then we are allowing the other person to control our behaviour. This can then result in an unproductive response.We have a choice whether we decided to get hooked or stay unhooked.2. Don't let them get to you.We often allow the other persons attitude to irritate or annoy us. This becomes obvious to the other person through ou
When you think about handling sales objections, you should think of the golden rule. Here's what I mean.
How would you feel if you found out that a basic truth that you've believed since you were a child wasn't exactly true?
What would think if you found out that the golden rule, or at least the way you learned it, is wrong?
We all know the golden rule. Do unto others as you would have them do unto you. Isn't that what we have been told all of our lives? When we are dealing with common sales objections from our customers, it would be good to look at the golden rule, but maybe not in the way we were taught when we were kids.
I would suggest that the happiest, most successful, most fulfilled people we know don't follow the golden rule as we've been taught it! And these people rarely have to overcome sales objections.
Do the happiest and most successful people you know share any common traits? You know the people I'm talking about. People with genuine success and true lifelong relationships.
Do they share common traits? I bet they do, although probably not the traits you would expect.
What traits do they share?
1)They are very good listeners.
Yes, they listen, but what does that have to do with overcoming sales objections?
Successful people focus on you as you speak. They are truly interested in what you have to say. These successful people treat you in ways that make you feel comfortable and relaxed around them. They always try to understand how you process and absorb information.
They give you information in ways that are helpful to you. Think about it. Aren’t our most common sales objections nothing more than pleas for more information? These folks speak to you in ways that make you feel important and appreciated.
If you listen to your customer when you t
Make a habit of always having cards with you so that you are always ready to hand them out when necessary. You need to think of ways that you can distribute your cards, without annoying people or invading their space. Frequent busy areas around your premises like shopping malls and car parks and hand them out to passers by.Networking with business cards is a good way of building up a directory of companies that you could possibly do business with later on. When you attend social or business meetings, or any type of workshop or industrial shows, remember to take your cards with you. You can hand them out to the exhibitors and visitors an
What would think if you found out that the golden rule, or at least the way you learned it, is wrong?
We all know the golden rule. Do unto others as you would have them do unto you. Isn't that what we have been told all of our lives? When we are dealing with common sales objections from our customers, it would be good to look at the golden rule, but maybe not in the way we were taught when we were kids.
I would suggest that the happiest, most successful, most fulfilled people we know don't follow the golden rule as we've been taught it! And these people rarely have to overcome sales objections.
Do the happiest and most successful people you know share any common traits? You know the people I'm talking about. People with genuine success and true lifelong relationships.
Do they share common traits? I bet they do, although probably not the traits you would expect.
What traits do they share?
1)They are very good listeners.
Yes, they listen, but what does that have to do with overcoming sales objections?
Successful people focus on you as you speak. They are truly interested in what you have to say. These successful people treat you in ways that make you feel comfortable and relaxed around them. They always try to understand how you process and absorb information.
They give you information in ways that are helpful to you. Think about it. Aren’t our most common sales objections nothing more than pleas for more information? These folks speak to you in ways that make you feel important and appreciated.
If you listen to your customer when you
Companies large and small from around the United States jumped on the outsourcing bandwagon in an effort to save money and increase profitability. Though cheaper labor costs proved attractive the decision to outsource to overseas providers is proving costly to many companies.As business leaders are quickly relearning the value of communication, many overseas providers are unwittingly proving to these leaders there is no substitute for being able to pick up the phone and get immediate answers to pressing questions.The IT field has seen an ebb and flow of the outsourcing phenomenon. Many IT professionals lost their jobs to outsourcin
I would suggest that the happiest, most successful, most fulfilled people we know don't follow the golden rule as we've been taught it! And these people rarely have to overcome sales objections.
Do the happiest and most successful people you know share any common traits? You know the people I'm talking about. People with genuine success and true lifelong relationships.
Do they share common traits? I bet they do, although probably not the traits you would expect.
What traits do they share?
1)They are very good listeners.
Yes, they listen, but what does that have to do with overcoming sales objections?
Successful people focus on you as you speak. They are truly interested in what you have to say. These successful people treat you in ways that make you feel comfortable and relaxed around them. They always try to understand how you process and absorb information.
They give you information in ways that are helpful to you. Think about it. Aren’t our most common sales objections nothing more than pleas for more information? These folks speak to you in ways that make you feel important and appreciated.
If you listen to your customer when you
The late 19th century was a time of massive cultural, commercial and lifestyle change in the United States and Western Europe. Industrialization was in full swing. Railroads were fully formed and providing speedier movement of people, goods and foodstuffs to consumers and businesses. Men such as Thomas Edison, John D. Rockefeller, Andrew Carnegie and J.P. Morgan were transforming commerce and innovation. This was a golden age of consumer product invention.The opportunity to innovate in the areas of personal hygiene, comfort and safety were being aggressively addressed for the first time in history. The evolvement of a mass consumer marketpl
Do they share common traits? I bet they do, although probably not the traits you would expect.
What traits do they share?
1)They are very good listeners.
Yes, they listen, but what does that have to do with overcoming sales objections?
Successful people focus on you as you speak. They are truly interested in what you have to say. These successful people treat you in ways that make you feel comfortable and relaxed around them. They always try to understand how you process and absorb information.
They give you information in ways that are helpful to you. Think about it. Aren’t our most common sales objections nothing more than pleas for more information? These folks speak to you in ways that make you feel important and appreciated.
If you listen to your customer when you
Wire EDM refers to wire electrical discharge machining. It uses a wire electrode that travels through the conductive work piece. The electrically charged wire is monitored by a Computer Numerically Controlled system or CNC.Wire EDM removes a part of the material from the work piece, by spark erosion. In this process the wire never comes in contact with the work piece. The electrically charged wire leaves a path on the work piece, which is slightly larger than the wire itself.The gap between the wire and the work piece generates high voltage electrical pulses. The high voltage and the controlled spark melt and vaporize a small part of
They give you information in ways that are helpful to you. Think about it. Aren’t our most common sales objections nothing more than pleas for more information? These folks speak to you in ways that make you feel important and appreciated.
If you listen to your customer when you talk, they will tell you how to overcome common sales objections.
2)They ask you lots and lots of relevant questions!
Yes, but you may ask, but how does that help with handling sales objections?
Well, don't you hate people who are always telling and never asking?
Very successful people ask you questions and they actually listen to your answer. They listen twice as much as they talk. When you listen, your customer tells you what his sales objections are. Knowing this in advance is very useful in overcoming sales objections.
3)They take specific action based on what you have told them.
Very successful people prove they listen by treating you and your views with the respect you deserve. Overcoming sales objections has everything to do with treating people with respect.
We all feel comfortable with people who understand our feelings and how we think. We all want others to know and understand what is important to us. When we understand our customer’s feelings and understand how they think, we can overcome common sales objections before they are even brought up by the customer.
So, here is how you use the true golden rule to overcome sales objections, or even better never hear your common sales objections.
Seek to understand before you seek to be understood. I discovered this truth when I was just beginning my career. I was talking to the owner of a small business about my product. I told him all of the benefits and features my product provided.
At the end of my call, the business owner told me he really liked my presentation. He only had one question for me. This question really made me take a look at how I worked with my cust
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