Incentivize Employees - The Internal MarketersAs chains and independents continue to battle for
market share and the consumer’s dollar, focusing
inward can provide a more profitable approach.
Instead of continually trying to attract new
guests, incentivize the employees to keep the
ones we already have and perhaps get those
guests to spend a little more.Coupons, fliers, commercials, billboards and door
hangers may get the message out and the instore
signage may plant another seed, but it is
ultimately up to the employee talking with the
Guest to ‘seal the deal.’ How many times do we drop the ball after all our
other efforts? Today’s employees need an extra incentive to improve
performance. Think it may be impossible to get them
riven, by the organisation's business development objectives, and therefore elearning should also be monitored and measured.
6. Unrealistic Expectations
How many projects have failed for want of a realistic assessment of time, resources and expectations? Many would point to Total Quality Management (TQM) as a pretty good example. When a project involves a new discipline and particularly when that discipline involves new technology it is very common for management to overestimate short-term expectations and underestimate the time and cost needed before benefits can realistically be achieved. If this is doubted, then ask any project mana
The Sometimes Life Of The Early-Stage, Mid-Stage And Even Late-Stage Entrepreneur Can Be ScatteredThe word entrepreneur has become a catch all title for just about everyone and anyone who starts and or builds a business. I’ve always had a bit of trouble throwing that overused, imported moniker around because I believe it’s not always applied in the correct manner.Is an entrepreneur someone who takes the family business and keeps it going? Is it the person who builds a new division of the company where they’re employed? Or should it be reserved for only those who have put everything on the line in order to build their business? I’ll opt for the latter.I’ll never forget being at an area Chamber of Commerce awards dinner some years back when I was surprised to find that the recipient of
There is little doubt that eLearning has not achieved the success it promised some ten years ago, even though the primary benefits in terms of cost and flexibility remains extremely attractive. Some of the mistakes that have been made are:
1. A Lack of an Holistic Approach
Elearning was viewed as being a replacement for traditional training methods. To be successful, elearning should adopt an integrated approach to human resource development. This means integrating Performance Assessment with Training Needs Analysis, with Personal Development Plans, with Continuous Professional Development records, with elearning blended with other training resources, learning methods, and corporate learning programmes.
2. A Failing to Understand the Elearning Medium
Much of the reason for making Mistake 1 is the problem of thinking about elearning as a substitute for face-to-face training just delivered cheaper and faster whenever employees want it. While computers bring strengths and opportunities to the learning experience, it must be remembered that they also remove some of the critical components of face-to-face learning, such as audio-visual; peer discussion; and the social environment.
3. A Belief that the Audio-Visual component can be replaced by Elearning
Many companies designing elearning programmes have engaged expensive programmers and invested in heavy duty programmes and equipment in order to enhance the elearning experience. Students end up being entertained but come away learning little.
4. Blowing the Budget on a Technology Solution
The problem with mistake number 3 is that it is expensive. Spending ?1 million on an elearning system is not unusual. Neither is finding out that the initial spend is only part of the expense. There are updates and maintenance to consider. Heavy duty programmes require heavy duty equipment and software to download. As a face-to-face trainers, we can alter training notes, handouts and session content very quickly and inexpensively. Try doing that with audio-video content.
5. Failing to Link Elearning with Business Needs
Traditional training should flow from the organisation's business strategy. Elearning is no exception. Whilst elearning may be a new delivery method, it does not change the fundamentals of business strategy, manpower and HRD planning, individual performance reviews and training needs analysis; nor learning programme design, progress monitoring, programme evaluation and learning verification.
Like other learning methods, an elearning programme must flow from, and be driven, by the organisation's business development objectives, and therefore elearning should also be monitored and measured.
6. Unrealistic Expectations
How many projects have failed for want of a realistic assessment of time, resources and expectations? Many would point to Total Quality Management (TQM) as a pretty good example. When a project involves a new discipline and particularly when that discipline involves new technology it is very common for management to overestimate short-term expectations and underestimate the time and cost needed before benefits can realistically be achieved. If this is doubted, then ask any project manag
Don't Network Like ThisIn the old days of networking (and unfortunately, believe it or not, still in most Australian networking organisations) people were taught networking practices that were appalling rude. It’s no wonder that networking is so hated, particularly in Australia, that organisations like BNI have to force their members to attend meetings by threatening to “open their category” if they are absent too often.And yet networking, done properly, is possibly the number 1 most effective marketing or business building activity one could engage in. So why hasn’t it been done properly? What are the mistakes that people are making that has turned networking into such an unpleasant, unfulfilling and plain awful e
ining resources, learning methods, and corporate learning programmes.
2. A Failing to Understand the Elearning Medium
Much of the reason for making Mistake 1 is the problem of thinking about elearning as a substitute for face-to-face training just delivered cheaper and faster whenever employees want it. While computers bring strengths and opportunities to the learning experience, it must be remembered that they also remove some of the critical components of face-to-face learning, such as audio-visual; peer discussion; and the social environment.
3. A Belief that the Audio-Visual component can be replaced by Elearning
Many companies designing elearning programmes have engaged expensive programmers and invested in heavy duty programmes and equipment in order to enhance the elearning experience. Students end up being entertained but come away learning little.
4. Blowing the Budget on a Technology Solution
The problem with mistake number 3 is that it is expensive. Spending ?1 million on an elearning system is not unusual. Neither is finding out that the initial spend is only part of the expense. There are updates and maintenance to consider. Heavy duty programmes require heavy duty equipment and software to download. As a face-to-face trainers, we can alter training notes, handouts and session content very quickly and inexpensively. Try doing that with audio-video content.
5. Failing to Link Elearning with Business Needs
Traditional training should flow from the organisation's business strategy. Elearning is no exception. Whilst elearning may be a new delivery method, it does not change the fundamentals of business strategy, manpower and HRD planning, individual performance reviews and training needs analysis; nor learning programme design, progress monitoring, programme evaluation and learning verification.
Like other learning methods, an elearning programme must flow from, and be driven, by the organisation's business development objectives, and therefore elearning should also be monitored and measured.
6. Unrealistic Expectations
How many projects have failed for want of a realistic assessment of time, resources and expectations? Many would point to Total Quality Management (TQM) as a pretty good example. When a project involves a new discipline and particularly when that discipline involves new technology it is very common for management to overestimate short-term expectations and underestimate the time and cost needed before benefits can realistically be achieved. If this is doubted, then ask any project mana
How to Increase The Sales Of Promotional ProductsI have searched for a new way to increase the sales of my promotional products. A good way is to start an affiliate-program with a commision for every customer who buy an product and who came to your page from a webpage of one of your affiliate-partners.I thought that this is not the only way to inrease my sales and there is another problem. You need to have your own online-shop and a webpage.So I started to look for a webpage that will give me some tips and advices on how to increase selling promotional products. I used a searchengine and tried the keywords "sell promotional products" and "B2B promotional products". I have got a lot of distributors of promotional products as search resul
ompanies designing elearning programmes have engaged expensive programmers and invested in heavy duty programmes and equipment in order to enhance the elearning experience. Students end up being entertained but come away learning little.
4. Blowing the Budget on a Technology Solution
The problem with mistake number 3 is that it is expensive. Spending ?1 million on an elearning system is not unusual. Neither is finding out that the initial spend is only part of the expense. There are updates and maintenance to consider. Heavy duty programmes require heavy duty equipment and software to download. As a face-to-face trainers, we can alter training notes, handouts and session content very quickly and inexpensively. Try doing that with audio-video content.
5. Failing to Link Elearning with Business Needs
Traditional training should flow from the organisation's business strategy. Elearning is no exception. Whilst elearning may be a new delivery method, it does not change the fundamentals of business strategy, manpower and HRD planning, individual performance reviews and training needs analysis; nor learning programme design, progress monitoring, programme evaluation and learning verification.
Like other learning methods, an elearning programme must flow from, and be driven, by the organisation's business development objectives, and therefore elearning should also be monitored and measured.
6. Unrealistic Expectations
How many projects have failed for want of a realistic assessment of time, resources and expectations? Many would point to Total Quality Management (TQM) as a pretty good example. When a project involves a new discipline and particularly when that discipline involves new technology it is very common for management to overestimate short-term expectations and underestimate the time and cost needed before benefits can realistically be achieved. If this is doubted, then ask any project mana
The TV Shoot, The Spoiled Brat, And A Painful LessonIt was two days before our shoot. I was in the office with the client going over the story boards and filling him in on all the details for his latest television campaign. At that time, with my agency being in its infancy stage, we were taking in any client we could, which is why I was seated across from the “Redneck Crazy Man” as I liked to refer to him. He owned a string of low end rental car shops and his only redeeming quality was that he was a quick pay.For this particular shoot, my script involved an NBA star and a good looking young
boy I had cast through a local talent agency. The boy had been in a few commercials
and he knew how to take direction which is crucial when it comes to w
raining notes, handouts and session content very quickly and inexpensively. Try doing that with audio-video content.
5. Failing to Link Elearning with Business Needs
Traditional training should flow from the organisation's business strategy. Elearning is no exception. Whilst elearning may be a new delivery method, it does not change the fundamentals of business strategy, manpower and HRD planning, individual performance reviews and training needs analysis; nor learning programme design, progress monitoring, programme evaluation and learning verification.
Like other learning methods, an elearning programme must flow from, and be driven, by the organisation's business development objectives, and therefore elearning should also be monitored and measured.
6. Unrealistic Expectations
How many projects have failed for want of a realistic assessment of time, resources and expectations? Many would point to Total Quality Management (TQM) as a pretty good example. When a project involves a new discipline and particularly when that discipline involves new technology it is very common for management to overestimate short-term expectations and underestimate the time and cost needed before benefits can realistically be achieved. If this is doubted, then ask any project mana
Networking: You are there to Network, Not Get a DateWhen attending social gatherings for networking purposes you must understand that you need to concentrate on why you are there. Are you there to do business and meet some worthy contacts or are you there to get a date and socialize about nothing in particular and the weather and gossip column in general? Ask yourself; why am I here?When you are at a Chamber of Commerce Networking event or mixer you need to consider your goals. You wish to meet people who may buy your products or services or who have acquaintances that might, which they can refer to you. In trade you promise to try to do the same for whatever it is they are selling. This is relatively easy to do.If you find yourself in a r
riven, by the organisation's business development objectives, and therefore elearning should also be monitored and measured.
6. Unrealistic Expectations
How many projects have failed for want of a realistic assessment of time, resources and expectations? Many would point to Total Quality Management (TQM) as a pretty good example. When a project involves a new discipline and particularly when that discipline involves new technology it is very common for management to overestimate short-term expectations and underestimate the time and cost needed before benefits can realistically be achieved. If this is doubted, then ask any project manager. As a result, initial enthusiasm is soon replaced by despair. Like TQM or any ‘flavour of the month’, elearning has many substantial benefits but it is not a magic wand, and it is not a substitute for sound management.
7. A Lack of Management Involvement
Elearning is no different to any other form of training. It might work in the classroom or on-line but the measure of its transference to the workplace is totally reliant upon the involvement of the line manager. The special problem with elearning is the number of technophobe managers who can hide behind ‘I’m not an ‘IT’ expert’ excuse for not getting involved in the learning goals of their staff.
The Answer?
Having woken up to the fact that elearning on its own is not the answer, we now are presented with a similar sounding - Blended learning. Blended learning however, whilst sounding similar is completely different, and it works. It is a way of getting the best from a number of worlds. It addresses not only the preferences of different learners but also seeks to maximise off-site time to improving skills, leaving knowledge acquisition to a more economical method of delivery.
Blended learning incorporates face-to-face delivery with online study; skills workshops; assignments; assessments, and workplace coaching.
You do not need to spend millions on trying to replace traditional learning methods with an elearning platform. Treat elearning as just an addition delivery channel which gives you more flexibility. Research shows that students can only absorb 15/20 minutes of elearning at a time anyway which is why a well designed blended learning programme will usually deliver study tasks in small bites. It provides the option to more effectively use the training budget whilst keeping a tight control on who is studying what; when; to what level; whether the manager is involved or not; and ultimately how the learning is being applied.
Far from being dead, elearning has emerged as an important element in the successful blended learning approach to people development.
Business & Training Solutions Ltd holds the franchise for the http://www.HRDworldwide.com online learning system which they use as part of their blended programmes. BTS can be contacted on http://www.btsolutions.ie
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Lean manufacturing has many conceptual similarities with supermarkets. Requirement generation form the customer, pull scheduling, no WIP workplace, are few similarities between JIT and supermarkets.
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