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  • Answer Upon - Stop Being a Wimp With Your Clients

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    ind them, giving them just the resources they need and cheering them on.

    A client bcc’d me on an email to her friend the other day, saying “Fabienne will give you a lot of work and expect a lot from you. But the thing is, she’ll also give you all the resources, letter examples, scripts you’ll need to get it done and she will cheer you on when you do. It’s simple, but it’s

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    “Substantial value is created when the client achieves more than they expected. One of the best ways to ensure the client achieves more than they expect is to ask more of them than they expected you to.” —Thomas Leonard, founder of Coachville

    My translation: don’t be wimpy with your clients!

    One of the most interesting shifts I’ve seen in my Client Attraction coaching practice and Boot Camps over the last 3 or 4 years is that clients are seeing infinitely better results than at the beginning, when I first started.

    Yeah, yeah, I thought the same thing you’re thinking now. At first, I thought, “Well, duh, that’s normal, I know more than I did a few years ago and I’m getting better and better at what I do.” That’s a logical thought, but over the last few years, I’ve also been doing something drastically different: I’ve been expecting a LOT more out of my clients.

    Now, some of you have heard me say I cherry-pick my clients, and I don’t work with someone who’s not deadly serious about doing what it takes to get clients. Frankly, I don’t really have patience for people who aren’t serious or committed (sorry, it sounds harsh, but it just gets boring after a while, so I’d rather say it than not).

    What I’m talking about today is a different twist on the same concept. This is about EXPECTING more of each and every one of them, knowing that when they push themselves just a little bit harder to reach their goals, they usually exceed them, especially with me right behind them, giving them just the resources they need and cheering them on.

    A client bcc’d me on an email to her friend the other day, saying “Fabienne will give you a lot of work and expect a lot from you. But the thing is, she’ll also give you all the resources, letter examples, scripts you’ll need to get it done and she will cheer you on when you do. It’s simple, but it’s n

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    ion coaching practice and Boot Camps over the last 3 or 4 years is that clients are seeing infinitely better results than at the beginning, when I first started.

    Yeah, yeah, I thought the same thing you’re thinking now. At first, I thought, “Well, duh, that’s normal, I know more than I did a few years ago and I’m getting better and better at what I do.” That’s a logical thought, but over the last few years, I’ve also been doing something drastically different: I’ve been expecting a LOT more out of my clients.

    Now, some of you have heard me say I cherry-pick my clients, and I don’t work with someone who’s not deadly serious about doing what it takes to get clients. Frankly, I don’t really have patience for people who aren’t serious or committed (sorry, it sounds harsh, but it just gets boring after a while, so I’d rather say it than not).

    What I’m talking about today is a different twist on the same concept. This is about EXPECTING more of each and every one of them, knowing that when they push themselves just a little bit harder to reach their goals, they usually exceed them, especially with me right behind them, giving them just the resources they need and cheering them on.

    A client bcc’d me on an email to her friend the other day, saying “Fabienne will give you a lot of work and expect a lot from you. But the thing is, she’ll also give you all the resources, letter examples, scripts you’ll need to get it done and she will cheer you on when you do. It’s simple, but it’s

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    l thought, but over the last few years, I’ve also been doing something drastically different: I’ve been expecting a LOT more out of my clients.

    Now, some of you have heard me say I cherry-pick my clients, and I don’t work with someone who’s not deadly serious about doing what it takes to get clients. Frankly, I don’t really have patience for people who aren’t serious or committed (sorry, it sounds harsh, but it just gets boring after a while, so I’d rather say it than not).

    What I’m talking about today is a different twist on the same concept. This is about EXPECTING more of each and every one of them, knowing that when they push themselves just a little bit harder to reach their goals, they usually exceed them, especially with me right behind them, giving them just the resources they need and cheering them on.

    A client bcc’d me on an email to her friend the other day, saying “Fabienne will give you a lot of work and expect a lot from you. But the thing is, she’ll also give you all the resources, letter examples, scripts you’ll need to get it done and she will cheer you on when you do. It’s simple, but it’s

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    mmitted (sorry, it sounds harsh, but it just gets boring after a while, so I’d rather say it than not).

    What I’m talking about today is a different twist on the same concept. This is about EXPECTING more of each and every one of them, knowing that when they push themselves just a little bit harder to reach their goals, they usually exceed them, especially with me right behind them, giving them just the resources they need and cheering them on.

    A client bcc’d me on an email to her friend the other day, saying “Fabienne will give you a lot of work and expect a lot from you. But the thing is, she’ll also give you all the resources, letter examples, scripts you’ll need to get it done and she will cheer you on when you do. It’s simple, but it’s

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    ind them, giving them just the resources they need and cheering them on.

    A client bcc’d me on an email to her friend the other day, saying “Fabienne will give you a lot of work and expect a lot from you. But the thing is, she’ll also give you all the resources, letter examples, scripts you’ll need to get it done and she will cheer you on when you do. It’s simple, but it’s not easy, and it works. You should talk to her.”

    At first, I thought, “Oh great, this prospective client will NEVER want to work with me, thinking it’s going to be too hard!” But the more I thought about it, the more I was happy she’d written that. YUP. I do expect a lot out of my clients. Hard work, focus, dedication, and my all-time favorite, a no-excuses approach to doing what it’ll take to get clients, quickly, consistently, and for the long haul. And to get really extraordinary results, I expect more of them.

    So when I coach clients on how to manage their OWN clients, I’ve been telling them recently to ask MORE of their clients, expect more and this will translate into more clients for them.

    It doesn’t matter if you’re a therapist, a financial planner, a mortgage broker, a coach, acupuncturist, consultant, or nutritionist, it’s time for you to start asking more and expecting more of each one of your clients. Expecting more of them will have them take YOU more seriously, most importantly, they’ll take themselves more seriously, they’ll invest in themselves more, and they’ll do what it takes to get even more results than they originally came in for. That creates a raving fan.

    Hey, just a caveat here: I too don’t always get to ALL the work I’ve promised my coach, when I work with one, to move my business forward. We all get sidetracked by life or a too-fast-momentum upfront (at least I do). I like knowing that the person supports me to think big and to act accordingly.

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