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    Long and Short Headlines
    Customer Focused HeadlinesGrabbing a customer's attention often begins by making the reader feel the copy was written specifically for them. Do this by leading with a problem that is relevant to the reader.For example: "Is your new business keeping you up at night?" "Are you tired of boring workshops?" Another twist on this approach is to define the audie
    are professionals. Small town business owners now have the same advantage as large corporations in major cities when it comes to retaining professional talent. VAs are already highly educated in their specific fields. They are polished, knowledgeable and fully vested in the success of every client.

    Finally, VAs work for clients only when they are needed. Just about every practicing VA offers retainer agreements, project-based contracts, and hourly rates to ensure they

    Branding Strategies Using the Franchise Model
    Franchising is one of the easiest ways to increase brand name recognition. A strong brand name will absolutely help the success of the franchising company including both the franchisor and the franchised outlets or franchisees. Brands and franchising are nearly synonymous and often companies that are not franchises or do not use a franchising structure are still called franc
    Small towns and rural communities are wonderful places to raise families and retire. Small towns rely on local businesses as much, or more, as larger metropolitan areas. However, they are not necessarily the place for recent college grads or seasoned professionals who know their skills are worth more at a large corporation in a bigger city. This migration has been appropriately labeled as the ‘brain drain’. So, what happens to the businesses operating in small towns if they don’t have the available skilled labor force to meet their needs?

    Fortunately, a new – but growing – profession has entered the business industry: Virtual Assistance. A Virtual Assistant (VA) is a professional service provider who specializes in providing remote administrative office support services as an independent contractor who works with clients in an ongoing, collaborative professional relationship (**VACOC, 2006). Virtual Assistants work from their own offices and utilize today's technology to deliver their services and communicate with clients.

    VAs benefit the small town business owner in a number of ways because they offer the same high-quality expertise as seasoned corporate employees. A number of VAs include specialized expertise such as marketing, accounting, and graphical design as part of their service repertoire. As well, a growing segment of the VA industry offers administrative management support such as employee recruiting/screening, business development research and administration, and technical writing.

    VAs are more cost effective than employees because they work from their own office, pay their own taxes, and secure their own medical benefits and time off. The small town business owner reduces overhead costs for office space, equipment, employer-paid taxes, and fees. These savings can be reinvested in the business at a greater rate than possible with employee expenses.

    VAs are professionals. Small town business owners now have the same advantage as large corporations in major cities when it comes to retaining professional talent. VAs are already highly educated in their specific fields. They are polished, knowledgeable and fully vested in the success of every client.

    Finally, VAs work for clients only when they are needed. Just about every practicing VA offers retainer agreements, project-based contracts, and hourly rates to ensure they p

    Getting Back the Lost Client in Six Steps
    When you lose a client it’s almost always because of service. Price is rarely the problem. Before you try to win back that lost client you need to examine the problem and figure out why you lost the client in the first place. What does your client think was the problem? What do you think the problem was? If you work together again, is the problem going to resurface?Here
    don’t have the available skilled labor force to meet their needs?

    Fortunately, a new – but growing – profession has entered the business industry: Virtual Assistance. A Virtual Assistant (VA) is a professional service provider who specializes in providing remote administrative office support services as an independent contractor who works with clients in an ongoing, collaborative professional relationship (**VACOC, 2006). Virtual Assistants work from their own offices and utilize today's technology to deliver their services and communicate with clients.

    VAs benefit the small town business owner in a number of ways because they offer the same high-quality expertise as seasoned corporate employees. A number of VAs include specialized expertise such as marketing, accounting, and graphical design as part of their service repertoire. As well, a growing segment of the VA industry offers administrative management support such as employee recruiting/screening, business development research and administration, and technical writing.

    VAs are more cost effective than employees because they work from their own office, pay their own taxes, and secure their own medical benefits and time off. The small town business owner reduces overhead costs for office space, equipment, employer-paid taxes, and fees. These savings can be reinvested in the business at a greater rate than possible with employee expenses.

    VAs are professionals. Small town business owners now have the same advantage as large corporations in major cities when it comes to retaining professional talent. VAs are already highly educated in their specific fields. They are polished, knowledgeable and fully vested in the success of every client.

    Finally, VAs work for clients only when they are needed. Just about every practicing VA offers retainer agreements, project-based contracts, and hourly rates to ensure they

    Measures of Success
    What happens to a business or life when you change the measure of success?When I was establishing my business, I struck upon targets that defined success for me. This was not a simple task and required a fair amount of soul-searching. I set goals for 6 months, 12 months and 36 months. The timeline was a bit loose, but I knew that I would be able to achieve the 6 month
    nd utilize today's technology to deliver their services and communicate with clients.

    VAs benefit the small town business owner in a number of ways because they offer the same high-quality expertise as seasoned corporate employees. A number of VAs include specialized expertise such as marketing, accounting, and graphical design as part of their service repertoire. As well, a growing segment of the VA industry offers administrative management support such as employee recruiting/screening, business development research and administration, and technical writing.

    VAs are more cost effective than employees because they work from their own office, pay their own taxes, and secure their own medical benefits and time off. The small town business owner reduces overhead costs for office space, equipment, employer-paid taxes, and fees. These savings can be reinvested in the business at a greater rate than possible with employee expenses.

    VAs are professionals. Small town business owners now have the same advantage as large corporations in major cities when it comes to retaining professional talent. VAs are already highly educated in their specific fields. They are polished, knowledgeable and fully vested in the success of every client.

    Finally, VAs work for clients only when they are needed. Just about every practicing VA offers retainer agreements, project-based contracts, and hourly rates to ensure they

    Brand Equity
    Brand equity can be defined in many different ways. I have developed a simple, yet powerful, definition of brand equity. For a brand to be strong it must accomplish two things over time: retain current customers and attract new ones. To the extent a brand does these things well, it grows stronger versus competition, and delivers more profits to its owners.Breaking down
    uiting/screening, business development research and administration, and technical writing.

    VAs are more cost effective than employees because they work from their own office, pay their own taxes, and secure their own medical benefits and time off. The small town business owner reduces overhead costs for office space, equipment, employer-paid taxes, and fees. These savings can be reinvested in the business at a greater rate than possible with employee expenses.

    VAs are professionals. Small town business owners now have the same advantage as large corporations in major cities when it comes to retaining professional talent. VAs are already highly educated in their specific fields. They are polished, knowledgeable and fully vested in the success of every client.

    Finally, VAs work for clients only when they are needed. Just about every practicing VA offers retainer agreements, project-based contracts, and hourly rates to ensure they

    Do You Have An Effective Follow-up Strategy?
    Customers and prospects have a great deal on their plates today. They have the demands of their customers, bosses, fellow staff members, suppliers and a variety of organizational, government, financial, department and industry issues that take a great deal of their time and energy.When salespeople call on these busy prospects or clients they must realize that what they
    are professionals. Small town business owners now have the same advantage as large corporations in major cities when it comes to retaining professional talent. VAs are already highly educated in their specific fields. They are polished, knowledgeable and fully vested in the success of every client.

    Finally, VAs work for clients only when they are needed. Just about every practicing VA offers retainer agreements, project-based contracts, and hourly rates to ensure they provide clients with the best options for their business. This translates into additional savings for the small town business owner because they are not paying for non-productive work time.

    VAs are truly a boon to small towns and the businesses they support.

    **VACOC is the Virtual Assistance Chamber of Commerce, a professional association of Virtual Assistants worldwide to promote shared business interests, opportunities and advancement of the Virtual Assistance profession. Visit them at www.virtualassistantnetworking.com

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