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Answer Upon - What Your Small Business Can Learn From The Doctor
I have been working with leading Business Improvement guru, Tim Franklin, preparing the PR for his latest book which offers an introduction to Continuous Improvement (CI) at
- It's a good thing to have policies and procedures, but don't post it on signs all around your office for the world to see.
- Make sure the first person your customers find when they visit your office is the "Creator of Great
One of the biggest challenges for any supervisor or manager is dealing with new employees. While new employees range from chronic underachievers to future CEOs, the essenti
Walk into most any doctor's office and you'll see numerous chairs -- typically full of people waiting to see the doctor -- and signs that tell you what you can't do or must do (e.g., you must wait 3 days for a referral, you must present co-pay before seeing the doctor).
On top of that, doctors have the best gatekeeper's in the world -- not to keep salespeople away, but to keep the patients (customers) at bay.
What other business could not only survive but thrive by conducting themselves the way many doctor's offices do? Not many if any at all. You certainly couldn't keep my clients waiting outside your business for an hour when they have an appointment -- you'd be out of business!
So what can your small business learn from this?
- If you have a reception area, make sure your clients or customers are made to feel like they are important to your business. This area should match the look and feel of what your company values.
- It's a good thing to have policies and procedures, but don't post it on signs all around your office for the world to see.
- Make sure the first person your customers find when they visit your office is the "Creator of Great
It is strongly recommended to most people, especially for who intends to start a new online business system, evaluate their personal finance to have not their money jump out
On top of that, doctors have the best gatekeeper's in the world -- not to keep salespeople away, but to keep the patients (customers) at bay.
What other business could not only survive but thrive by conducting themselves the way many doctor's offices do? Not many if any at all. You certainly couldn't keep my clients waiting outside your business for an hour when they have an appointment -- you'd be out of business!
So what can your small business learn from this?
- If you have a reception area, make sure your clients or customers are made to feel like they are important to your business. This area should match the look and feel of what your company values.
- It's a good thing to have policies and procedures, but don't post it on signs all around your office for the world to see.
- Make sure the first person your customers find when they visit your office is the "Creator of Great
Do you work day in and day out, knowing you will have to punch out on the clock just to eat lunch??At the end of your work week are you satisfied or do you feel like
What other business could not only survive but thrive by conducting themselves the way many doctor's offices do? Not many if any at all. You certainly couldn't keep my clients waiting outside your business for an hour when they have an appointment -- you'd be out of business!
So what can your small business learn from this?
- If you have a reception area, make sure your clients or customers are made to feel like they are important to your business. This area should match the look and feel of what your company values.
- It's a good thing to have policies and procedures, but don't post it on signs all around your office for the world to see.
- Make sure the first person your customers find when they visit your office is the "Creator of Great
Merriam-Webster’s Online Dictionary defines success as, “the degree or measure of succeeding; favorable or desired outcome; the attainment of wealth, favor, or eminence.
So what can your small business learn from this?
- If you have a reception area, make sure your clients or customers are made to feel like they are important to your business. This area should match the look and feel of what your company values.
- It's a good thing to have policies and procedures, but don't post it on signs all around your office for the world to see.
- Make sure the first person your customers find when they visit your office is the "Creator of Great
People constantly come into your office and you are always sending out mail to new, potential clients. Did you know that most people will throw away an envelope that looks a
- It's a good thing to have policies and procedures, but don't post it on signs all around your office for the world to see.
- Make sure the first person your customers find when they visit your office is the "Creator of Great First Impressions," not the gatekeeper.
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