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Small Business Marketing Secret #4: Congratulations on Becoming Brand Manager For Coke(r) competence of resilience means having and developing certain main abilities or characteristics to its’ entire potential. These abilities, which appear at the personal level, as well as at the corporate one, mean that the individual/company is:Woo Hoo…bring out the champagne and let’s toast to your new position. Brand manager for the big cola giant comes with tons of responsibility.One of them is that you are required to spends tons of dollars on advertising that you aren’t sure is working. Advertising dollars you can’t measure and advertising dollars that you aren’t sure bring you a return on your investment.This is called “brand advertising”. You may have heard it called “branding”, “brand building” or most common referred to as “getting your name out there advertising”.The reason why you’ve been given this position is because you have experience doing this type of advertising in your business, just not with the big cola budget.I’m sure you already know that you can’t afford to spend the dollars the cola giants spend, so guess what? You can’t advertise like them either.So stop it.Don’t believe anyone that says advertising that just gets your name out there is valuable. Don’t get me wrong, it does have some value…but it’s not profitable.Can you make investments on your budget that aren’t profitable?If you are like most of the people, you can’t.We’re about to let you in on this little secret. The most powerful, amazing two words you will ever hear in regard to your advertising.The two words you must never forget.These two words will become your advertising mantra, chanted during late night creative sessions and deep mediation.Are you ready for the two words?Are you sure?Here they are!Nod your head and read these aloud three times.DIRECT RESPONSE.Direct response is the only kind of advertising that you can do. If you do direct response advertising you WILL end up with some residual branding effects.These residual effects stem from what we call your “Natural Grav 1. Positive: Resilient individuals (or companies) have the ability to efficiently identify opportunities in turbulent environments and simultaneously have the confidence to believe they can be successful. 2. Concentrated: Resilient individuals (or companies) have a clear vision of what they want to reach and use this objective as their personal star that will guide them whenever -at some stage of the process- they feel disoriented or uncertain. 3. Flexible: Resilient individuals (or companies) act effectively and with a wide margin in the use of both internal and external resources, developing their creativity and establishing strategies to respond to changes. 4. Organized: Resilient individuals (or companies) use a structured (organized) approach to handle ambiguity and thus plan and coordinate effectively the implementation of strategies. 5. Proactive: Resilient individuals (or companies) carry out actions when they face uncertainty; they adapt themselves to risks, they measure them and adjust to them, instead of looking for comfort. 6. Adaptable: The development of resilience in persons and companies is not a process of stable and linear growth. Each individual and company have their own speed for change, which is -in any of both cases- the result of their capacity to adapt themselves to new situations with minimum dysfunctional behavior. The rhythm within which one can recover and adapt to the new scenario after the confusion created by uncertainty will be stated by the development level of the competence of resilience; this is the most important factor to increase change speed. The greater the development of the competence of resilience is, the faster the adjustment to new scenarios/situations and the recovery from uncertainty will take place. V. THE ROLLERCOASTER OF CHANGE However, if this process is not faced as a whole, if we do not observe its’ development carefully, if we do no 6 Ways To Creating a Talk Title That Pulls Clients In Like Crazy! I. INTRODUCTIONOne of the most popular questions I get from people is on how to generate even more leads to their business, get more exposure and visibility to attract more prospects that will eventually turn into paying clients.I’ve often said that the 3 best ways to attract clients quickly and consistently are:consistent networking, a stay-in-touch vehicle such as an ezine, and a Client Attractive signature talk. What’s a signature talk? It’s the one talk you give that you start to be known for, referred for, and the one you’ll know like the back of your hand. It’s the talk you give over and over again, the one you’ve mastered and the one crafted to attract all the clients you need.In my opinion, your title is more important than any other part of your talk. Why? It’s the one thing that will help you pull clients in like crazy, because it’s the one thing they can see first. You want to make it so compelling they’d cancel their Tuesday evening dinner plans just to see you speak.Here’s how you can make your topic irresistible:Results: Mine happens to be called “How to attract all the clients you need” and it’s extremely popular, and the most requested talk among all the topics I offer. Are you surprised? You shouldn’t be, because that’s exactly what my claim is in the marketplace: When you work with me, I will help you attract all the clients you need, quickly, and consistently. Those are the results I promise. So, naturally, that’s what I called my signature talk, because it focuses on RESULTS that my ideal clients would do anything and pay (relatively) anything to get. How to: Aaaah, the ever-popular “How to” creates fantastic results for service business owners like us. Here’s a variation on mine: “How to increase your cl The term resilience, which is of frequent use in the psychotherapy area, has recently started being used in the corporate field. In fact, this term came up in our language as a technical term, with the following meaning: “The power that certain materials –mainly metals- have of resuming its’ original form or shape after a strong level of pressure or compression". Obviously, this is not the concept that we are going to use all along the present article, but the one that refers to “human resistance to stress, changes and pressures and the capability of recovery”. Within this framework, we define Human Resilience as: “The ability and capability of certain individuals to strengthen themselves and bounce back after several situations of strong stress and change”. Seen this way, there is no ethical judgment about this capability or competence, it is neither right nor ethically wrong, it exists or not and, if it doesn’t, it is really convenient to develop it. We can also talk about Resilience in companies, which we define as: “The ability to absorb large amounts of disruptive change without a significant fall in their productivity and the ability to immediately regain its’ equilibrium”. Recent studies have demonstrated that an individual’s resilience level –that is to say, how far has this competence been developed- is which determines his/her failure level at situations of extreme change and stress. This level is widely superior to the results we may obtain, based only in education, training and experience. Resilience has been considered and studied by several authors, from different angles. They cover as from the causes why certain people can overcome and recover from the horror of Concentration Camps, from cancer –being able to live with and cope with this illness-, as from corporate decisions, made in ambiguous and stressing environments produced by permanent changes. However, some of these views sometimes face specific aspects in a partial way, strongly focusing on certain characteristics, which can result in a limitation to see totality. This is why several really deep studies, due to their analytical cut, center in a certain aspect, losing global view. We will, therefore, try to hereby offer a systemic view to permit us visualize the parts, without losing the global view. II. BUILDING BLOCKS Resilience has four strong Pillars, or Building Blocks: 1) The existence of future objectives: So as to face crisis, adversity, permanent change, stress caused by certain situations, we must have objectives and results to be obtained. Those who are not able to view any future goal will let themselves be defeated. Nietzche, in a famous phrase, said: “those who have something to live FOR are capable of standing almost any HOW”. It is often said that human beings need certain degree of balance in their lives, but this is not completely true. Human beings need to face challenges for the sake of their survival, development and maturity; and the tension that is produced -between what they have achieved and what has yet to be achieved or the gap between what something is and what it should really be- is what allows them to develop their potential. At the corporate level, this base also includes the possibility to develop the capability to visualize objectives to be achieved, however complex and ambiguous the market can be. Once this competence has been completely developed, dangerous situations start to be considered as true opportunities. 2) Facing Reality: This second building block consists of accepting the reality of my situation and that of my company. This does not mean we are simply speaking of an optimistic condition; optimism is always necessary, as long as it does not produce a reality distortion. In individuals, as well as in companies, there must be a clear difference between Present, Past and Future, which are connected but, at the same time, clearly different. Past Present Future The existence of future objectives makes the process of facing and accepting reality easier -no matter how difficult and complex reality may seem; on the contrary, the man –the team, the company- that is not able to view any future goal will be defeated by the present time problems. When the future disconnects itself from the present, and possible objectives are not viewed, there is a tendency to regression, to look backwards to the past as a way to contribute to pacify the present and all its’ fears, making it seem less real. But, abandoning the present may also mean losing the meaning of life. Past Future People who have this condition, that is to say, a certain resilience level, are realistic; they possess a clear vision of their present and especially of those parts of reality that are really important in order to live. I understand and accept my situation today. This also happens in companies, where efforts are doubled to keep searching for niches that will enable a successful progress, instead of giving up and not fighting for survival. 3) Searching for sense: This third column is based on the value system. It consists of the ability to see reality and, from there, find a sense in terrible things, not considering yourself a victim: “Why is this happening to me?”, “What’s happening to my company?”, “Why is this happening?” People who have developed the competence of resilience “create -through suffering, stress and change- positive elements that can have a meaning for themselves and the others.” The same happens with resilient companies: they do not think “Why me?” but “Why not me, too?” and they start building values that make recovery possible. Being able to find a meaning for things –“values”- does not mean that these values will last for ever; this circumstance carries the need of establishing a feedback process that really sustains and strengthens the permanence of the established values. 4) The ability to perform things with elements at hand: This last column is the one that establishes the relationship between today (reality) and tomorrow (objectives) and, in serious situations of important change and/or deep crises, it enables the existence of a degree of invention capability and flexibility to improvise solutions for one or several changes, using the tools that are available at the moment. Consequently, it permits the development of the process that makes the way from “Today’s reality” to the future that shows us the new objectives of “Tomorrow” and its’ performance with the tools we already have. III. SYSTEM THINKING AND RESILIENCE DEVELOPMENT PROCESS Considering the process of RESILIENCE within system thinking allows us to understand not only how this process merges into the Company’s Strategy, but also which are the steps that its’ implementation will require. This process, developed both at personal as well as corporate level, has a constant flow between TODAY’s reality and TOMORROW’s objectives, and it enables -by means of permanent feedback- the maintenance of values and its’ adjustment, in order to successfully cover the gap between the actual reality and the expected objective. This process is constantly being adjusted through analysis and understanding of the environment that will state the speed of the adjustment to the change. The process starts with: A) Where we want to be -Tomorrow-: Which are the objectives we want to achieve. As Covey says, “We must start, having an objective in mind". It is essential to develop the capability to visualize the existing opportunities in an uncertain future, despite the ambiguous present. B) How we will know we have reached that desired future: It is necessary to establish a feedback system strongly connected to our value system, which will allow us to measure the success obtained in the way towards the achievement of objectives, as well as to reinforce the Value System. C) Where we are today: One of the main stages is to have an accurate knowledge of our reality. This will enable us to know our Strengths, Opportunities, Weaknesses and Threats. D) The Process: "The ability to perform things with elements at hand ": We should plan the way that will enable us to establish an Implementation and Follow-up Model by means of a correct performance, in order to achieve the Proposed Objectives, having only the available Tools. E) The Scenario -Environment-: It is always changing, ambiguous and complex, which obliges us to analyze it constantly, in order to make the necessary adjustments. IV. REQUIRED ABILITIES The process of development of the competence of resilience means having and developing certain main abilities or characteristics to its’ entire potential. These abilities, which appear at the personal level, as well as at the corporate one, mean that the individual/company is: 1. Positive: Resilient individuals (or companies) have the ability to efficiently identify opportunities in turbulent environments and simultaneously have the confidence to believe they can be successful. 2. Concentrated: Resilient individuals (or companies) have a clear vision of what they want to reach and use this objective as their personal star that will guide them whenever -at some stage of the process- they feel disoriented or uncertain. 3. Flexible: Resilient individuals (or companies) act effectively and with a wide margin in the use of both internal and external resources, developing their creativity and establishing strategies to respond to changes. 4. Organized: Resilient individuals (or companies) use a structured (organized) approach to handle ambiguity and thus plan and coordinate effectively the implementation of strategies. 5. Proactive: Resilient individuals (or companies) carry out actions when they face uncertainty; they adapt themselves to risks, they measure them and adjust to them, instead of looking for comfort. 6. Adaptable: The development of resilience in persons and companies is not a process of stable and linear growth. Each individual and company have their own speed for change, which is -in any of both cases- the result of their capacity to adapt themselves to new situations with minimum dysfunctional behavior. The rhythm within which one can recover and adapt to the new scenario after the confusion created by uncertainty will be stated by the development level of the competence of resilience; this is the most important factor to increase change speed. The greater the development of the competence of resilience is, the faster the adjustment to new scenarios/situations and the recovery from uncertainty will take place. V. THE ROLLERCOASTER OF CHANGE However, if this process is not faced as a whole, if we do not observe its’ development carefully, if we do not Helping Others Helps You cut, center in a certain aspect, losing global view.Everyone in business needs information. A business owner only has so much time, so it would be easy to miss industry news that affects them, or even more devastating, they could miss an opportunity to make a profit. You can help.Make a list of your clients to keep at your desk. Also, keep directories of organizations you belong to. Review these lists frequently so you know what people do. These people are your contacts. They need your help. By helping them you also help yourself.For yourself, you should already be reading the local papers every day. In addition you should read USA Today and the Wall Street Journal. Read headlines on internet news services for breaking news as well. As you find something that affects a contact, copy or print out the information. Then you simply mail the information to your friend or client. You mail this so there is a hard copy that reaches their desk. Add a line like, “I thought you might find this useful.” Be sure to sign it. You find the information to help them. You send the copy to help you.Okay, now what are you looking for? Nothing in particular, everything in relation. Be selective.Here are some examples of what I’ve done:I’ve sent notices of job bids for new school windows to a client that sells and installs commercial glass I’ve sent notes to real estate developers on property they may have missed I’ve sent articles about new businesses to insurance agents I’ve sent comments about community action to clients who sit on various boards of directors I’ve sent a book review on unions to a friend in HR who works on contracts with several unionsAs you can see, what you send out varies by what you find. Now, you are not your own clipping service. Don’t spend a ton of time on this, but as you read be thinking about others.What you don’t want to do is send a wh We will, therefore, try to hereby offer a systemic view to permit us visualize the parts, without losing the global view. II. BUILDING BLOCKS Resilience has four strong Pillars, or Building Blocks: 1) The existence of future objectives: So as to face crisis, adversity, permanent change, stress caused by certain situations, we must have objectives and results to be obtained. Those who are not able to view any future goal will let themselves be defeated. Nietzche, in a famous phrase, said: “those who have something to live FOR are capable of standing almost any HOW”. It is often said that human beings need certain degree of balance in their lives, but this is not completely true. Human beings need to face challenges for the sake of their survival, development and maturity; and the tension that is produced -between what they have achieved and what has yet to be achieved or the gap between what something is and what it should really be- is what allows them to develop their potential. At the corporate level, this base also includes the possibility to develop the capability to visualize objectives to be achieved, however complex and ambiguous the market can be. Once this competence has been completely developed, dangerous situations start to be considered as true opportunities. 2) Facing Reality: This second building block consists of accepting the reality of my situation and that of my company. This does not mean we are simply speaking of an optimistic condition; optimism is always necessary, as long as it does not produce a reality distortion. In individuals, as well as in companies, there must be a clear difference between Present, Past and Future, which are connected but, at the same time, clearly different. Past Present Future The existence of future objectives makes the process of facing and accepting reality easier -no matter how difficult and complex reality may seem; on the contrary, the man –the team, the company- that is not able to view any future goal will be defeated by the present time problems. When the future disconnects itself from the present, and possible objectives are not viewed, there is a tendency to regression, to look backwards to the past as a way to contribute to pacify the present and all its’ fears, making it seem less real. But, abandoning the present may also mean losing the meaning of life. Past Future People who have this condition, that is to say, a certain resilience level, are realistic; they possess a clear vision of their present and especially of those parts of reality that are really important in order to live. I understand and accept my situation today. This also happens in companies, where efforts are doubled to keep searching for niches that will enable a successful progress, instead of giving up and not fighting for survival. 3) Searching for sense: This third column is based on the value system. It consists of the ability to see reality and, from there, find a sense in terrible things, not considering yourself a victim: “Why is this happening to me?”, “What’s happening to my company?”, “Why is this happening?” People who have developed the competence of resilience “create -through suffering, stress and change- positive elements that can have a meaning for themselves and the others.” The same happens with resilient companies: they do not think “Why me?” but “Why not me, too?” and they start building values that make recovery possible. Being able to find a meaning for things –“values”- does not mean that these values will last for ever; this circumstance carries the need of establishing a feedback process that really sustains and strengthens the permanence of the established values. 4) The ability to perform things with elements at hand: This last column is the one that establishes the relationship between today (reality) and tomorrow (objectives) and, in serious situations of important change and/or deep crises, it enables the existence of a degree of invention capability and flexibility to improvise solutions for one or several changes, using the tools that are available at the moment. Consequently, it permits the development of the process that makes the way from “Today’s reality” to the future that shows us the new objectives of “Tomorrow” and its’ performance with the tools we already have. III. SYSTEM THINKING AND RESILIENCE DEVELOPMENT PROCESS Considering the process of RESILIENCE within system thinking allows us to understand not only how this process merges into the Company’s Strategy, but also which are the steps that its’ implementation will require. This process, developed both at personal as well as corporate level, has a constant flow between TODAY’s reality and TOMORROW’s objectives, and it enables -by means of permanent feedback- the maintenance of values and its’ adjustment, in order to successfully cover the gap between the actual reality and the expected objective. This process is constantly being adjusted through analysis and understanding of the environment that will state the speed of the adjustment to the change. The process starts with: A) Where we want to be -Tomorrow-: Which are the objectives we want to achieve. As Covey says, “We must start, having an objective in mind". It is essential to develop the capability to visualize the existing opportunities in an uncertain future, despite the ambiguous present. B) How we will know we have reached that desired future: It is necessary to establish a feedback system strongly connected to our value system, which will allow us to measure the success obtained in the way towards the achievement of objectives, as well as to reinforce the Value System. C) Where we are today: One of the main stages is to have an accurate knowledge of our reality. This will enable us to know our Strengths, Opportunities, Weaknesses and Threats. D) The Process: "The ability to perform things with elements at hand ": We should plan the way that will enable us to establish an Implementation and Follow-up Model by means of a correct performance, in order to achieve the Proposed Objectives, having only the available Tools. E) The Scenario -Environment-: It is always changing, ambiguous and complex, which obliges us to analyze it constantly, in order to make the necessary adjustments. IV. REQUIRED ABILITIES The process of development of the competence of resilience means having and developing certain main abilities or characteristics to its’ entire potential. These abilities, which appear at the personal level, as well as at the corporate one, mean that the individual/company is: 1. Positive: Resilient individuals (or companies) have the ability to efficiently identify opportunities in turbulent environments and simultaneously have the confidence to believe they can be successful. 2. Concentrated: Resilient individuals (or companies) have a clear vision of what they want to reach and use this objective as their personal star that will guide them whenever -at some stage of the process- they feel disoriented or uncertain. 3. Flexible: Resilient individuals (or companies) act effectively and with a wide margin in the use of both internal and external resources, developing their creativity and establishing strategies to respond to changes. 4. Organized: Resilient individuals (or companies) use a structured (organized) approach to handle ambiguity and thus plan and coordinate effectively the implementation of strategies. 5. Proactive: Resilient individuals (or companies) carry out actions when they face uncertainty; they adapt themselves to risks, they measure them and adjust to them, instead of looking for comfort. 6. Adaptable: The development of resilience in persons and companies is not a process of stable and linear growth. Each individual and company have their own speed for change, which is -in any of both cases- the result of their capacity to adapt themselves to new situations with minimum dysfunctional behavior. The rhythm within which one can recover and adapt to the new scenario after the confusion created by uncertainty will be stated by the development level of the competence of resilience; this is the most important factor to increase change speed. The greater the development of the competence of resilience is, the faster the adjustment to new scenarios/situations and the recovery from uncertainty will take place. V. THE ROLLERCOASTER OF CHANGE However, if this process is not faced as a whole, if we do not observe its’ development carefully, if we do no The Dare-To-Be-Different In Marketing Checklist ects itself from the present, and possible objectives are not viewed, there is a tendency to regression, to look backwards to the past as a way to contribute to pacify the present and all its’ fears, making it seem less real. But, abandoning the present may also mean losing the meaning of life.There is a big payoff in being different. When you accept "what is" you place yourself in the category of "sameness," and people don't buy sameness. Why should they? They can do sameness themselves. If your prospects aren't seeing the value you offer, you may be coming across as the same and not daring to be different. Dare yourself to be different in promoting yourself, your services or your products. It doesn't matter if you are an employee, independent professional, student, or executive, being different pays off. Take the challenge and step out of "sameness" today. How you play it doesn't have to be in big, small counts too. Take the dare. Dare yourself too! Begin before getting out of bed with these questions: Who, what, when where and how can I be different today? * Here are some Dare-to-be-Different guidelines for promoting yourself differently: * Say different things about yourself. Emphasize something only you can do. * Think differently. Focus on today -- the here and now. Forget about yesterday and what did or did not go right or how tomorrow has to be better. Today is all that counts. * Sound different. Listen to your heart and speak from there. * Look different. How about a scarf or mismatched socks? A different hairdo? Looking different will make you feel different. * Sell your services differently. Share a story that increased your wisdom with someone today. Maybe you aren't a writer -- then write that story. * Offer something different. Offer options that others don't. Present the options differently. * Guarantee something different. Back up your services in a way that others don't. * Target differently. Pursue a different niche in the market. Give yourself space to think about a different market and what you can offer them. Find a Past Future People who have this condition, that is to say, a certain resilience level, are realistic; they possess a clear vision of their present and especially of those parts of reality that are really important in order to live. I understand and accept my situation today. This also happens in companies, where efforts are doubled to keep searching for niches that will enable a successful progress, instead of giving up and not fighting for survival. 3) Searching for sense: This third column is based on the value system. It consists of the ability to see reality and, from there, find a sense in terrible things, not considering yourself a victim: “Why is this happening to me?”, “What’s happening to my company?”, “Why is this happening?” People who have developed the competence of resilience “create -through suffering, stress and change- positive elements that can have a meaning for themselves and the others.” The same happens with resilient companies: they do not think “Why me?” but “Why not me, too?” and they start building values that make recovery possible. Being able to find a meaning for things –“values”- does not mean that these values will last for ever; this circumstance carries the need of establishing a feedback process that really sustains and strengthens the permanence of the established values. 4) The ability to perform things with elements at hand: This last column is the one that establishes the relationship between today (reality) and tomorrow (objectives) and, in serious situations of important change and/or deep crises, it enables the existence of a degree of invention capability and flexibility to improvise solutions for one or several changes, using the tools that are available at the moment. Consequently, it permits the development of the process that makes the way from “Today’s reality” to the future that shows us the new objectives of “Tomorrow” and its’ performance with the tools we already have. III. SYSTEM THINKING AND RESILIENCE DEVELOPMENT PROCESS Considering the process of RESILIENCE within system thinking allows us to understand not only how this process merges into the Company’s Strategy, but also which are the steps that its’ implementation will require. This process, developed both at personal as well as corporate level, has a constant flow between TODAY’s reality and TOMORROW’s objectives, and it enables -by means of permanent feedback- the maintenance of values and its’ adjustment, in order to successfully cover the gap between the actual reality and the expected objective. This process is constantly being adjusted through analysis and understanding of the environment that will state the speed of the adjustment to the change. The process starts with: A) Where we want to be -Tomorrow-: Which are the objectives we want to achieve. As Covey says, “We must start, having an objective in mind". It is essential to develop the capability to visualize the existing opportunities in an uncertain future, despite the ambiguous present. B) How we will know we have reached that desired future: It is necessary to establish a feedback system strongly connected to our value system, which will allow us to measure the success obtained in the way towards the achievement of objectives, as well as to reinforce the Value System. C) Where we are today: One of the main stages is to have an accurate knowledge of our reality. This will enable us to know our Strengths, Opportunities, Weaknesses and Threats. D) The Process: "The ability to perform things with elements at hand ": We should plan the way that will enable us to establish an Implementation and Follow-up Model by means of a correct performance, in order to achieve the Proposed Objectives, having only the available Tools. E) The Scenario -Environment-: It is always changing, ambiguous and complex, which obliges us to analyze it constantly, in order to make the necessary adjustments. IV. REQUIRED ABILITIES The process of development of the competence of resilience means having and developing certain main abilities or characteristics to its’ entire potential. These abilities, which appear at the personal level, as well as at the corporate one, mean that the individual/company is: 1. Positive: Resilient individuals (or companies) have the ability to efficiently identify opportunities in turbulent environments and simultaneously have the confidence to believe they can be successful. 2. Concentrated: Resilient individuals (or companies) have a clear vision of what they want to reach and use this objective as their personal star that will guide them whenever -at some stage of the process- they feel disoriented or uncertain. 3. Flexible: Resilient individuals (or companies) act effectively and with a wide margin in the use of both internal and external resources, developing their creativity and establishing strategies to respond to changes. 4. Organized: Resilient individuals (or companies) use a structured (organized) approach to handle ambiguity and thus plan and coordinate effectively the implementation of strategies. 5. Proactive: Resilient individuals (or companies) carry out actions when they face uncertainty; they adapt themselves to risks, they measure them and adjust to them, instead of looking for comfort. 6. Adaptable: The development of resilience in persons and companies is not a process of stable and linear growth. Each individual and company have their own speed for change, which is -in any of both cases- the result of their capacity to adapt themselves to new situations with minimum dysfunctional behavior. The rhythm within which one can recover and adapt to the new scenario after the confusion created by uncertainty will be stated by the development level of the competence of resilience; this is the most important factor to increase change speed. The greater the development of the competence of resilience is, the faster the adjustment to new scenarios/situations and the recovery from uncertainty will take place. V. THE ROLLERCOASTER OF CHANGE However, if this process is not faced as a whole, if we do not observe its’ development carefully, if we do no Niche Market: Brand Your Niche Market ’s reality” to the future that shows us the new objectives of “Tomorrow” and its’ performance with the tools we already have.Driving your business solo? Get a strong grip on the wheel and hang on for the ride.The thought may be clich?, but it’s more… As a business owner, you delve into a vast opportunity to greet the world on terms bigger than the Montana Sky, or a corner cubical in a local office shelter where you share the coffee pot. It isn’t the size of your business that will get you recognized. It is however, the size of your Brand.When you find your niche and get specific enough about doing business to identify the people you’re doing business with, branding comes easy. The Brand you select may actually come to you by accident, or by suggestion from a client, or even… As a response to a comment on your website, that was intended purely for informational purposes. Wherever your brand comes from, once it appears, STAMP IT EVERYWHERE!Viral marketing within your niche spreads your name, brings you instant recognition, and gets you noticed by others in your Niche. Some suggestions for Viral Marketing include:1. Write and give away FREE reports2. Write a Newsletter3. Write an ebook and give it away.4. Write an ebook with your links in it and give it away for others to add their links into.5. Write articles that can be shared online and give them away with your link attached.Viral Marketing Works. As a means of branding your niche, viral marketing offers the best opportunity to get your name out there, be seen, and be recognizable. III. SYSTEM THINKING AND RESILIENCE DEVELOPMENT PROCESS Considering the process of RESILIENCE within system thinking allows us to understand not only how this process merges into the Company’s Strategy, but also which are the steps that its’ implementation will require. This process, developed both at personal as well as corporate level, has a constant flow between TODAY’s reality and TOMORROW’s objectives, and it enables -by means of permanent feedback- the maintenance of values and its’ adjustment, in order to successfully cover the gap between the actual reality and the expected objective. This process is constantly being adjusted through analysis and understanding of the environment that will state the speed of the adjustment to the change. The process starts with: A) Where we want to be -Tomorrow-: Which are the objectives we want to achieve. As Covey says, “We must start, having an objective in mind". It is essential to develop the capability to visualize the existing opportunities in an uncertain future, despite the ambiguous present. B) How we will know we have reached that desired future: It is necessary to establish a feedback system strongly connected to our value system, which will allow us to measure the success obtained in the way towards the achievement of objectives, as well as to reinforce the Value System. C) Where we are today: One of the main stages is to have an accurate knowledge of our reality. This will enable us to know our Strengths, Opportunities, Weaknesses and Threats. D) The Process: "The ability to perform things with elements at hand ": We should plan the way that will enable us to establish an Implementation and Follow-up Model by means of a correct performance, in order to achieve the Proposed Objectives, having only the available Tools. E) The Scenario -Environment-: It is always changing, ambiguous and complex, which obliges us to analyze it constantly, in order to make the necessary adjustments. IV. REQUIRED ABILITIES The process of development of the competence of resilience means having and developing certain main abilities or characteristics to its’ entire potential. These abilities, which appear at the personal level, as well as at the corporate one, mean that the individual/company is: 1. Positive: Resilient individuals (or companies) have the ability to efficiently identify opportunities in turbulent environments and simultaneously have the confidence to believe they can be successful. 2. Concentrated: Resilient individuals (or companies) have a clear vision of what they want to reach and use this objective as their personal star that will guide them whenever -at some stage of the process- they feel disoriented or uncertain. 3. Flexible: Resilient individuals (or companies) act effectively and with a wide margin in the use of both internal and external resources, developing their creativity and establishing strategies to respond to changes. 4. Organized: Resilient individuals (or companies) use a structured (organized) approach to handle ambiguity and thus plan and coordinate effectively the implementation of strategies. 5. Proactive: Resilient individuals (or companies) carry out actions when they face uncertainty; they adapt themselves to risks, they measure them and adjust to them, instead of looking for comfort. 6. Adaptable: The development of resilience in persons and companies is not a process of stable and linear growth. Each individual and company have their own speed for change, which is -in any of both cases- the result of their capacity to adapt themselves to new situations with minimum dysfunctional behavior. The rhythm within which one can recover and adapt to the new scenario after the confusion created by uncertainty will be stated by the development level of the competence of resilience; this is the most important factor to increase change speed. The greater the development of the competence of resilience is, the faster the adjustment to new scenarios/situations and the recovery from uncertainty will take place. V. THE ROLLERCOASTER OF CHANGE However, if this process is not faced as a whole, if we do not observe its’ development carefully, if we do no What Is Multi-Level And How Should It Be Worked competence of resilience means having and developing certain main abilities or characteristics to its’ entire potential. These abilities, which appear at the personal level, as well as at the corporate one, mean that the individual/company is:Multi-level marketing is really a partnership. You go into business with someone that has the same interests and goals you have. You make a commitment to each other. You work with the same people. Working multi-level marketing correctly not only makes success easier, it eliminates many problems. The hardest thing is to find the person you want to work with (your sponsor). You want someone who is willing to work and assist you when needed. You should join programs under the same person all the time. This makes for a solid downline. If your sponsor isn't interested in a particular program, contact his sponsor. By doing this, you will strengthen you group. Many people complain about others stealing their people. They seem to think that just because they signed someone up once, they should always have them. If someone gives their downline the help and assistance they should, there would be no need for them to worry about someone stealing them away. They should want to continue with you because they know you will help them. Why should someone stick with you if all you do is collected commissions from them? Can you really blame them for not following you into other programs? Take a look at the other side of the "coin". Having the right people in your downline is just as important as having the right sponsor. If someone sponsored you into a program and helped you, don't expect them to sign you in another program if you haven't tried to do anything on you own. Granted, they make money for those they sponsor for you, but why should they make you money if you don't do anything? Mailing out hundreds of brochures may get you several people in your downline. This may look good on a printout, but what about on a commission check? Would you rather have a printout a foot long with a small check - or a small printout with a lar 1. Positive: Resilient individuals (or companies) have the ability to efficiently identify opportunities in turbulent environments and simultaneously have the confidence to believe they can be successful. 2. Concentrated: Resilient individuals (or companies) have a clear vision of what they want to reach and use this objective as their personal star that will guide them whenever -at some stage of the process- they feel disoriented or uncertain. 3. Flexible: Resilient individuals (or companies) act effectively and with a wide margin in the use of both internal and external resources, developing their creativity and establishing strategies to respond to changes. 4. Organized: Resilient individuals (or companies) use a structured (organized) approach to handle ambiguity and thus plan and coordinate effectively the implementation of strategies. 5. Proactive: Resilient individuals (or companies) carry out actions when they face uncertainty; they adapt themselves to risks, they measure them and adjust to them, instead of looking for comfort. 6. Adaptable: The development of resilience in persons and companies is not a process of stable and linear growth. Each individual and company have their own speed for change, which is -in any of both cases- the result of their capacity to adapt themselves to new situations with minimum dysfunctional behavior. The rhythm within which one can recover and adapt to the new scenario after the confusion created by uncertainty will be stated by the development level of the competence of resilience; this is the most important factor to increase change speed. The greater the development of the competence of resilience is, the faster the adjustment to new scenarios/situations and the recovery from uncertainty will take place. V. THE ROLLERCOASTER OF CHANGE However, if this process is not faced as a whole, if we do not observe its’ development carefully, if we do not put into practice a permanent feedback model or do not see the reality that surrounds us -which produces new changes from a critical point of view-, we could cause retreats that will affect the development of our resilience potentials. We can draw this retreat possibility, the existence of peaks or valleys, using the so called Rollercoaster of Change. There we see the change cycle, which is developed throughout several stages of depression or euphoria, actives or passives, which -if correctly accompanied- end up in acceptance and commitment: THE ROLLERCOASTER OF CHANGE When faced, the change process, the situation ambiguity, uncertainty and stress, usually produce a shock, which ends up in immediate paralysis. When resilience capacity has not been developed, denial takes place immediately after; the current situation, is not accepted, it is denied as if it were not a part of my reality. The first step to a positive affirmation is accepting that the situation exists and that I am involved in it; this state initially causes an anger effect and then a victim feeling –“Why me?”, “What should I do?, Fall into depression?”. As we advance in maturity and growth, we reach rationalization: we are not victims but are not part of reality either, or we do not seek to advance to the fulfillment of the objectives that will allow us to overcome the situation. This is one of the most dangerous stages, as through rationalization we can end up in a quasi-autism condition, which will move us away from reality. Finally, we reach the end; resilience potentials have been developed and individuals (or companies) reach acceptance and consequent commitment to face reality and move to the stage of fulfilling objectives. It is only by means of an adequate coaching and a feedback model that will allow us see the real situation, that we will be able to complete the cycle effectively and prevent the fall or retreat to the previous stage. RESILIENCE - THE HOLISTIC VISION HOW TO IMPLEMENT THE PROCESS OF RESILIENCE DEVELOPMENT IN YOUR COMPANY A successful implementation is not necessarily a highly complex process, but it requires its’ several parts to be correctly installed, always having the holistic vision in mind. In order to develop it correctly, so that its’ employees and the company -as a whole- can start a growth of their resilience potentials -at the individual level as well as the corporate one- the following steps should be considered: ORGANIZATIONAL DIAGNOSIS 1) Conducting a previous meeting in order to show the whole process, its’ main stages, critical success factors, feedback system and persons to be involved. 2) Performing an adequate Organizational Diagnosis, which will make the assessment of the current reality possible. 3) Establishing and/or reaffirming the value system. 4) Defining the business’ future objectives. 5) Determining roles and responsibilities of those involved in the process’ implementation. 6) Designing the implementation and follow-up model and the corresponding tools. IMPLEMENTATION 1) Training participants in the development of the REQUIRED ABILITIES and in the implementation of the tools which have been tailor-made for the Organization’s needs. 2) Verifying the obtaining of feedback by assessing results and advance. 3) Analyzing alternatives and suggesting new ways, according to obtained results, keeping a permanent look on the surrounding Environment. 4) Supporting the adjustment to the new situation, when required. 5) Implementing a model of permanent support. BIBLIOGRAPHY * Carnegie, Dale. *Images could not be included in this format. If you would like to have the full version, please contact us at: ocastello@castello-net.com.
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