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    Trust is the Key
    Can you imagine taking your money to a bank and not knowing whether they would deposit it into the correct account? I imagine that you would trust them to do the right thing and keep your banking transactions straight. The same is true when a customer buys your goods and services; they trust that you will follow-through with delivering on time at the right location as promised. They expect that you will deal with them in an honest and truthful way. Trust is easy to build when you have not had any dealings with the person before, there is no history and people tend to trust each other unless something happens to destroy it. Once trust is gone, so is the bu
    working hard. Some people do as little as possible, when not being watched, because they are lazy and do not think they are paid enough. Some work hard only when they are being watched. Some complain endlessly about the conditions of work or have mean attitudes towards their bosses.

    Fellow workers who get wind of the goings-on nurture an acrimonious attitude against such colleagues. Unity at the work place is sacrificed on the altar of indifference.

    This portends a devastating end in the long term. Work output fluctuates and employees turnover inconsistency has a stem rollers effect on their morale and potential.

    The status quo should be remedied before

    Promotional Vehicles
    It is difficult to miss a Hummer, but how many companies could afford to run one to promote their business? The answer is, of course, very few and it is doubtful whether GM's overgrown offspring would be the most suitable promotional vehicle for many of them. What then are the alternatives and how could businesses benefit from using a vehicle as an advertising medium?What is a promotional vehicle?A promotional vehicle is a car, truck or SUV with purpose-designed adhesive vinyl graphics applied to its exterior, promoting a business or one of its products or services.The graphics may be a full wrap (the whole vehicle is covered), a deca
    In any organization, enterprise or work place there are two types of employees. One group tries to distance themselves from the powers that be, the boss. The employees in the other group try as much as they can to be recognized by the boss. A nod or smile from the boss sends ripples of excitement and enthusiasm down their persons.

    They paste a woebegone sulk on their faces when not recognized or when something is not done about the suggestions they put across in the last meeting. When we talk of being recognized it is not just by any Tom, Dick and Harry but by, as they put it, ‘the ones who matter’.

    Employees of this strain and nature are so rife in our work places, in Africa and the world over. In Dar es Salaam, Tanzania, for instance, such kind of employees would be called ‘wanaojifagilia’ {those who seek favours by trying to prove how expedient they are}.

    Their joy is full when they stand out in the crowd of employees and their names mentioned fondly over coffee by the bosses. That’s where their efforts gravitate towards.

    Take for instance, in most organizations and workplaces there are eight stipulated working hours. Our do-gooders will put in an extra hour ‘finishing some piece of work’ or ‘writing that report needed on the MD’s desk by Friday evening’ or something as far-fetched as, say, ‘photocopying all the documents in my department. Anything may happen, you know’.

    Their clever pretexts are camouflaged in ostentatious amounts of hard work. Their aim is nothing more than to show that they are hard workers. That’s their trump card.

    ‘If only you had the commitment shown by so and so…’ becomes a crystallized phrase used by the boss in meetings. Their output becomes the yard stick by which fellow workers’ efforts are judged.

    They tend to tip the balance of the management’s decision to their own favour; they have proved they are committed and can ‘deliver the goods’.

    Some employees will cash in on this situation. To gain a firmer grip on the manager’s confidence, they gradually start reporting on fellow workers’ escapades and ‘behaviour’ at the workplace.

    These may range from comments about the boss to the quality of the tea and writing paper to the ‘horrible’ salary scales. Practically anything that would guarantee their sail into the boss’ good books would do for them.

    Things start happening. People are demoted, some fired, and memos start flying onto virtually every desk. Anyone who ‘inadvertently yawns’ in the presence of the self- conscripted mole feels the heat.

    Some guys I talked to are of the opinion that people who curry favour with their managers have so much they are hiding under the fa?ade of working hard. Some people do as little as possible, when not being watched, because they are lazy and do not think they are paid enough. Some work hard only when they are being watched. Some complain endlessly about the conditions of work or have mean attitudes towards their bosses.

    Fellow workers who get wind of the goings-on nurture an acrimonious attitude against such colleagues. Unity at the work place is sacrificed on the altar of indifference.

    This portends a devastating end in the long term. Work output fluctuates and employees turnover inconsistency has a stem rollers effect on their morale and potential.

    The status quo should be remedied before

    Keeping Your Customers through Loyalty Marketing
    What exactly is the best-kept secret behind incredibly successful businesses? Is it keeping up with the trends? Having an excellence workforce who will make sure that your company is working in tip top shape? Or is having a loyal client base who will not only keep on going back to you whenever they need your products or services but they are also the ones who will help your company get more attention from other people through good word of mouth.This is why a lot of successful companies nowadays just love using the loyalty marketing concept as a key strategy for them to be able to keep afloat in today’s highly competitive market. The loyalty marketi
    laces, in Africa and the world over. In Dar es Salaam, Tanzania, for instance, such kind of employees would be called ‘wanaojifagilia’ {those who seek favours by trying to prove how expedient they are}.

    Their joy is full when they stand out in the crowd of employees and their names mentioned fondly over coffee by the bosses. That’s where their efforts gravitate towards.

    Take for instance, in most organizations and workplaces there are eight stipulated working hours. Our do-gooders will put in an extra hour ‘finishing some piece of work’ or ‘writing that report needed on the MD’s desk by Friday evening’ or something as far-fetched as, say, ‘photocopying all the documents in my department. Anything may happen, you know’.

    Their clever pretexts are camouflaged in ostentatious amounts of hard work. Their aim is nothing more than to show that they are hard workers. That’s their trump card.

    ‘If only you had the commitment shown by so and so…’ becomes a crystallized phrase used by the boss in meetings. Their output becomes the yard stick by which fellow workers’ efforts are judged.

    They tend to tip the balance of the management’s decision to their own favour; they have proved they are committed and can ‘deliver the goods’.

    Some employees will cash in on this situation. To gain a firmer grip on the manager’s confidence, they gradually start reporting on fellow workers’ escapades and ‘behaviour’ at the workplace.

    These may range from comments about the boss to the quality of the tea and writing paper to the ‘horrible’ salary scales. Practically anything that would guarantee their sail into the boss’ good books would do for them.

    Things start happening. People are demoted, some fired, and memos start flying onto virtually every desk. Anyone who ‘inadvertently yawns’ in the presence of the self- conscripted mole feels the heat.

    Some guys I talked to are of the opinion that people who curry favour with their managers have so much they are hiding under the fa?ade of working hard. Some people do as little as possible, when not being watched, because they are lazy and do not think they are paid enough. Some work hard only when they are being watched. Some complain endlessly about the conditions of work or have mean attitudes towards their bosses.

    Fellow workers who get wind of the goings-on nurture an acrimonious attitude against such colleagues. Unity at the work place is sacrificed on the altar of indifference.

    This portends a devastating end in the long term. Work output fluctuates and employees turnover inconsistency has a stem rollers effect on their morale and potential.

    The status quo should be remedied before

    Creativity and Innovation Management: Specialisation or Generalisation?
    Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to commercial success, these processes improve the probability that good ideas will be genera
    documents in my department. Anything may happen, you know’.

    Their clever pretexts are camouflaged in ostentatious amounts of hard work. Their aim is nothing more than to show that they are hard workers. That’s their trump card.

    ‘If only you had the commitment shown by so and so…’ becomes a crystallized phrase used by the boss in meetings. Their output becomes the yard stick by which fellow workers’ efforts are judged.

    They tend to tip the balance of the management’s decision to their own favour; they have proved they are committed and can ‘deliver the goods’.

    Some employees will cash in on this situation. To gain a firmer grip on the manager’s confidence, they gradually start reporting on fellow workers’ escapades and ‘behaviour’ at the workplace.

    These may range from comments about the boss to the quality of the tea and writing paper to the ‘horrible’ salary scales. Practically anything that would guarantee their sail into the boss’ good books would do for them.

    Things start happening. People are demoted, some fired, and memos start flying onto virtually every desk. Anyone who ‘inadvertently yawns’ in the presence of the self- conscripted mole feels the heat.

    Some guys I talked to are of the opinion that people who curry favour with their managers have so much they are hiding under the fa?ade of working hard. Some people do as little as possible, when not being watched, because they are lazy and do not think they are paid enough. Some work hard only when they are being watched. Some complain endlessly about the conditions of work or have mean attitudes towards their bosses.

    Fellow workers who get wind of the goings-on nurture an acrimonious attitude against such colleagues. Unity at the work place is sacrificed on the altar of indifference.

    This portends a devastating end in the long term. Work output fluctuates and employees turnover inconsistency has a stem rollers effect on their morale and potential.

    The status quo should be remedied before

    Top 7 Ways of Turning Land Into Wealth
    Investing in land is easy to understand. Due to demand outstripping supply, land increases in value consistently. Because of this limited supply of land, developing houses on the land is seen as one of the smartest investment opportunities today. Here are seven ways to turn your land into wealth:Obtain land at a discounted price and sell it for a profit immediately. If you find the right source, and sell to people in the correct region, you can easily make a couple thousand dollars in a few days.After purchasing land, wait for prices to go up, than sell it. This is all about supply and demand: Because the supply of land is limit
    fidence, they gradually start reporting on fellow workers’ escapades and ‘behaviour’ at the workplace.

    These may range from comments about the boss to the quality of the tea and writing paper to the ‘horrible’ salary scales. Practically anything that would guarantee their sail into the boss’ good books would do for them.

    Things start happening. People are demoted, some fired, and memos start flying onto virtually every desk. Anyone who ‘inadvertently yawns’ in the presence of the self- conscripted mole feels the heat.

    Some guys I talked to are of the opinion that people who curry favour with their managers have so much they are hiding under the fa?ade of working hard. Some people do as little as possible, when not being watched, because they are lazy and do not think they are paid enough. Some work hard only when they are being watched. Some complain endlessly about the conditions of work or have mean attitudes towards their bosses.

    Fellow workers who get wind of the goings-on nurture an acrimonious attitude against such colleagues. Unity at the work place is sacrificed on the altar of indifference.

    This portends a devastating end in the long term. Work output fluctuates and employees turnover inconsistency has a stem rollers effect on their morale and potential.

    The status quo should be remedied before

    Call Centers in India
    Call centers in India sprang up in early 2001, and since then have become a big industry. The number of incoming phone calls has also increased due to the increase in the amount of clients.India first benefited from the offshoring trend as it has a large pool of English speaking and technically proficient manpower. India's offshoring industry took roots in low-end IT functions in the early 1990s, and has since moved to back-office processes such as call centers and transaction processing. In the late 1990s, India's abundant and cheap software engineering talent combined with massive demand from the Y2K problem helped India to attract large-scale so
    working hard. Some people do as little as possible, when not being watched, because they are lazy and do not think they are paid enough. Some work hard only when they are being watched. Some complain endlessly about the conditions of work or have mean attitudes towards their bosses.

    Fellow workers who get wind of the goings-on nurture an acrimonious attitude against such colleagues. Unity at the work place is sacrificed on the altar of indifference.

    This portends a devastating end in the long term. Work output fluctuates and employees turnover inconsistency has a stem rollers effect on their morale and potential.

    The status quo should be remedied before things get out of hand. For any organization to succeed then, the leaders and followers{read employees} are to follow certain ethics that will guarantee corporate satisfaction.

    Leaders are created, shaped and highly dependent on their followers. The two are not isolated entities; they exist in a mutual, reciprocal relationship by which each moulds, shapes and gives rise to the other.

    The frontline worker is accountable. The executive VP occupies a followership role to the CEO and the CEO is in a followership position to the board of directors. Even exemplary leaders, at times, must function as followers.

    So, it means the employees in any company shape it. This is because they create and shape their leaders who in turn chart out their course of action.

    Employees who curry favour with their bosses will not create and shape the right type of leaders. This only follows logically.

    Robust followers, employees who are secure enough to not need to curry favour and behave sycophantly, feel at ease with their managers and are comfortable with their own independent thinking and assertive behaviour. They engage in constructive debate and offer valuable feed back about their boss’ managerial style, broadening the manager’s conceptual perspective and sharpening his/her leadership skills.

    In addition, robust followers, can relate themselves and their roles to the ‘bigger picture’ of how the overall organization functions, and do not experience themselves as merely an isolated cog in a lone wheel.

    The spirit of a true champion should be championed for at our workplaces. Champions do not propose to be considered as champions. What they do does the talking for them.

    The once lily-white fabric of the conventional workplace aura should be allowed to start gleaming and shining once more instead of dilly-dallying and wasting time in fruitless pursuits.

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