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  • Answer Upon - Listening Techniques For More Effective Meetings, Part II

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    Does the thought of speaking in front of others send you running in the opposite direction? You??™re not alone. Many people avoid public speaking at all costs ??“ and there is a cost. Public speaking is one of the quickest, most efficient ways to market yourself, your message, business, or cause. Those who are willing to make presentations immediately stand out from the majority who are not. Wheth
    xample, if a colleague presents a marketing idea at a meeting, you can reflect this idea back to him by saying, “Let me see if I’ve understood you correctly. You’re pro
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    In Part I of this article, we discussed the importance of active listening, and how it is important for smooth and effective meetings. In the process, we touched on the topic of reflective listening. Reflective listening is a valuable means of ensuring that we have properly understood the speaker’s thoughts and feelings. Perhaps more importantly, it is also a great way to make that person feel that he has been listened to and appreciated.

    How does reflective listening work? It’s really quite simple. Reflective listening means listening carefully to what the speaker has to say, and then echoing that person’s ideas back to him, rephrased in your own words. For example, if a colleague presents a marketing idea at a meeting, you can reflect this idea back to him by saying, “Let me see if I’ve understood you correctly. You’re prop

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    topic of reflective listening. Reflective listening is a valuable means of ensuring that we have properly understood the speaker’s thoughts and feelings. Perhaps more importantly, it is also a great way to make that person feel that he has been listened to and appreciated.

    How does reflective listening work? It’s really quite simple. Reflective listening means listening carefully to what the speaker has to say, and then echoing that person’s ideas back to him, rephrased in your own words. For example, if a colleague presents a marketing idea at a meeting, you can reflect this idea back to him by saying, “Let me see if I’ve understood you correctly. You’re pro

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    importantly, it is also a great way to make that person feel that he has been listened to and appreciated.

    How does reflective listening work? It’s really quite simple. Reflective listening means listening carefully to what the speaker has to say, and then echoing that person’s ideas back to him, rephrased in your own words. For example, if a colleague presents a marketing idea at a meeting, you can reflect this idea back to him by saying, “Let me see if I’ve understood you correctly. You’re pro

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    mple. Reflective listening means listening carefully to what the speaker has to say, and then echoing that person’s ideas back to him, rephrased in your own words. For example, if a colleague presents a marketing idea at a meeting, you can reflect this idea back to him by saying, “Let me see if I’ve understood you correctly. You’re pro
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    xample, if a colleague presents a marketing idea at a meeting, you can reflect this idea back to him by saying, “Let me see if I’ve understood you correctly. You’re proposing that we do the following…” and then attempt to summarize his plan. Or, if a coworker expresses some reservations about a proposal, you could respond by asking, “So, if I understand your concerns, you’re saying that…” and then restate his ideas as best you can.

    So what does this accomplish? First and foremost, it helps you verify that you’ve properly understood what the other speaker said. Unfortunately, many people don’t understand how important this is. “But of course I understood!” they would say. “I’m a good listener!” What they fail to grasp is that good listeners don’t simply assume that their understanding is accurate and complete. Quite the cont

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