Answer Upon - Business

Business Appointment Success or Failure
One of the quickest ways to loose a sale is to be late for an appointment. A businessperson’s character, among other things, may be judged by their punctuality. Some prospects may see it as a slap in the face if you are late for your meeting with them. They may view it as a sign you have

Listen to yourself and try not to use words that will cause your partner to react defensively. You want him to listen, so use words that he can hear.

Share facts rather than subjective interpretations. "When you walked by me and didn't say anything" is a fact. "When you ignored me" is a subjective interpretation.

Most important, speak with respect. On the a

Your Logo Speaks a Thousand Words
Close your eyes and think about logos that you associate with products. All of us can name several such products in just a few seconds. The most popular logos for me are the golden arch of McDonalds and the Chevy emblem. Both have stood the test of time, allowed the company’s to change wi

This is one of a series of brief articles on holding difficult conversations. In earlier issues of Ki Moments, I suggested ways to open communications that create mutual respect; we talked about the importance of knowing your purpose for the conversation; and we added Inquiry and Curiosity to our conversational toolbox. Here the topic is Advocacy.

Advocacy is the flip side of Inquiry – the opportunity that you open for yourself to tell your story. What can you see from your perspective that they've missed? Can you clarify your position without minimizing theirs? For example: "From what you've told me, I can see how you came to the conclusion that I'm not a team player. And I think I am. When I introduce problems with a project, I'm thinking about its long-term success. I don't mean to be a critic, though perhaps I sound like one. Maybe we can talk about how to address these issues so that my intention is clear."

Tips for sharing your side of things:

Wait to offer your side until your partner has expressed all his energy on the topic. Check to make sure he's finished.

Remember your purpose for the conversation. It's easy to get off on tangents, become reactive, and lose your way. Know and return to your purpose at difficult moments.

Don't assume. When telling your story, go slow, be clear, and don't assume they know what things looks like from your point of view.

Teach, don't preach. Notice your desire to "sell" your partner on your story. Simply state how things look from your side.

Listen to yourself and try not to use words that will cause your partner to react defensively. You want him to listen, so use words that he can hear.

Share facts rather than subjective interpretations. "When you walked by me and didn't say anything" is a fact. "When you ignored me" is a subjective interpretation.

Most important, speak with respect. On the a

3-Levels Of Successful Selling
Any selling approach that lacks a proven strategy, a practiced proficiency for its application and most significantly, a full understanding of its psychological, human behavioral import – is at best, a wishful endeavor. …Paul Shearstone 2003.........................................

iry – the opportunity that you open for yourself to tell your story. What can you see from your perspective that they've missed? Can you clarify your position without minimizing theirs? For example: "From what you've told me, I can see how you came to the conclusion that I'm not a team player. And I think I am. When I introduce problems with a project, I'm thinking about its long-term success. I don't mean to be a critic, though perhaps I sound like one. Maybe we can talk about how to address these issues so that my intention is clear."

Tips for sharing your side of things:

Wait to offer your side until your partner has expressed all his energy on the topic. Check to make sure he's finished.

Remember your purpose for the conversation. It's easy to get off on tangents, become reactive, and lose your way. Know and return to your purpose at difficult moments.

Don't assume. When telling your story, go slow, be clear, and don't assume they know what things looks like from your point of view.

Teach, don't preach. Notice your desire to "sell" your partner on your story. Simply state how things look from your side.

Listen to yourself and try not to use words that will cause your partner to react defensively. You want him to listen, so use words that he can hear.

Share facts rather than subjective interpretations. "When you walked by me and didn't say anything" is a fact. "When you ignored me" is a subjective interpretation.

Most important, speak with respect. On the a

Performance Management Gone Haywire
When you ask employees about their impressions of Performance Management processes, the answer is invariably negative or neutral. It’s not often that the process is positively endorsed by those who use it. So where are we going wrong?As managers, we know we need a management system

. I don't mean to be a critic, though perhaps I sound like one. Maybe we can talk about how to address these issues so that my intention is clear."

Tips for sharing your side of things:

Wait to offer your side until your partner has expressed all his energy on the topic. Check to make sure he's finished.

Remember your purpose for the conversation. It's easy to get off on tangents, become reactive, and lose your way. Know and return to your purpose at difficult moments.

Don't assume. When telling your story, go slow, be clear, and don't assume they know what things looks like from your point of view.

Teach, don't preach. Notice your desire to "sell" your partner on your story. Simply state how things look from your side.

Listen to yourself and try not to use words that will cause your partner to react defensively. You want him to listen, so use words that he can hear.

Share facts rather than subjective interpretations. "When you walked by me and didn't say anything" is a fact. "When you ignored me" is a subjective interpretation.

Most important, speak with respect. On the a

The X Factor in Sales Management
Do you know how to apply the power of the X factor for Sales Management? The X factor is the simple multiplication of events and sales strategies that lead to sales. If business or salespeople apply this equation to sales contacts, they are released from the bonds of time an

get off on tangents, become reactive, and lose your way. Know and return to your purpose at difficult moments.

Don't assume. When telling your story, go slow, be clear, and don't assume they know what things looks like from your point of view.

Teach, don't preach. Notice your desire to "sell" your partner on your story. Simply state how things look from your side.

Listen to yourself and try not to use words that will cause your partner to react defensively. You want him to listen, so use words that he can hear.

Share facts rather than subjective interpretations. "When you walked by me and didn't say anything" is a fact. "When you ignored me" is a subjective interpretation.

Most important, speak with respect. On the a

California Seriously Under Powered is Your Business Ready
California needs more energy and more power plants and now here we are in another hot summer and rolling brown outs? What is a brown out? Is that a Jerry Brown out? Because last time I checked he is still in government, but pretty much out of California State Leadership. California Seriou

Listen to yourself and try not to use words that will cause your partner to react defensively. You want him to listen, so use words that he can hear.

Share facts rather than subjective interpretations. "When you walked by me and didn't say anything" is a fact. "When you ignored me" is a subjective interpretation.

Most important, speak with respect. On the aikido mat, we bow to our partner before beginning and ending each technique. Imagine bowing to your conversation partner before you begin the conversation. As you begin to lose your center, think about this, and remember that you advocate best when you respect your partner's story.

Good luck and good communication!

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EMBROIDERING ON WOMEN'S APPAREL
Women represent more than 50 percent of the workforce today and are taking their place in upper level management positions in growing numbers. As women advance in the business world, promotional apparel is reflecting that move. The “unisex” treatment of promotional garments, using the same standard grade rules for both men’s and women’s sizing, is being replaced with designs sized to fit that make a fashion statement appropriate for each gender. With this evolution, women’s promotional business apparel can be an interesting and welcome addition to a woman’s wardrobe rather than a functional waste of billions of business dollars.

Direct Marketing Success is about capturing the rhythm of interest by instinct & skill. It’s the nose of the DM expert or CMO who understand that he or she must use the senses of observation combined with any and all analytical information that can be added to the formula.

Small cleaning businesses usually have their employees track time on a paper timesheet. But as your cleaning business grows, deciphering data and adding up hours from numerous time sheets can take time away from other profit-making activities as you burn up your time doing payroll. This article shows the benefits of automating your timekeeping system.

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Answer Upon - Advocate Respectfully

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