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    Rate Yourself as a Job Applicant
    When you begin searching for a job, you need to take stock of your abilities as well as your weaknesses. Yes, it would be nice to simply focus on the things we do well. In truth, however, employers are as interested in what you can’t do as they are in what you can do. If you are prepared to address both possibilities, you will be better off than your competitors.What are some of the areas that you need to be aware of? Well, think about your last performance evaluation (or if you have not had one, imagine what prospective employers are most likely to be interested in).Employ
    ing you back over and over again trying to clarify what you need.

    When you ask for help online, *always* include your name, contact information, order information, specific dates, specific details, and a clear, concise description of the help or information you need.

    Avoid including any information that doesn't directly contribute to helping the person you're asking for help to give you the exact help you need.

    Tip #5 - Say thank you.

    After you've received the help you've asked for, a simple "thank you!" or "thanks, I appreciate your help!" will go a long way towards insuring the door will be wide open the next time you need that person's help again.

    Once again...

    The single most important thing you need to remember when you're asking for help online is that there's a real "live" person on the other end.

    Treat that person as you'd like to be treated and you'll f

    Dropped Out, But No Drop Out
    Have you heard about the Tireds? The Thirty-something Independent Radical Educated Drop-out. Tired is a new acronym recently unveiled as a successor to the high-earning Yuppies of the 80s and 90s. Well here is a story of a tired.Anthony Page (Working Nomad .com) was in 1995 sentenced to life in the corporate world of information technology. After 7 years of labour he was let out on parole for good behaviour and then started to discover our wonderfully diverse planet through independent budget travel.In November of 2003 he was returned to inside the prison walls of the City of L
    In his book "How to Get What You Want", Wallace D. Wattles, best known for his classic masterpiece "The Science of Getting Rich", talks about the importance of "making constructive use of the people and things in your environment" in getting what you want.

    One way you make constructive use of the people and things in your environment is to get the help you need, when you need it.

    If you spend any amount of time on the Internet, you'll occasionally need someone's help...

    It might be help with an online purchase, technical support for a product, or some other kind of help.

    Regardless of the kind of help you need...

    The manner in which you ask for that help will determine the quality and the quantity of the help you receive now and in the future.

    You see...

    There are two ways you can ask for help online...

    One is "constructive"...

    The other is "destructive".

    When you ask for help in a constructive manner, you'll get the help you need, when you need it, and you'll "build" a relationship that'll keep the door open for future help.

    On the other hand...

    When you ask for help in a destructive manner, although you might get the help you need this time, you'll "destroy" any chance of a relationship and close the door to future help.

    Based on the thousands of questions and support requests I've received and answered online, here are five powerful tips that'll help you get the help you need, when you need it, and get it in a way that'll leave the door wide open for future help:

    Tip #1 - Don't lead with your chin.

    Leading with your chin is a great way to get knocked on your...

    Well...

    You fill in the blank. :-)

    The single most important thing you need to remember when you're asking for help online, whether you're asking by email or by filling out an online form, regardless of how angry or frustrated you might be, is that there's a real "live" person on the other end...

    A person who has "feelings" just like you do!

    Including phrases in your first request for help like...

    "Are you going to help me right now, right this minute, or are you going to give me my money back?"...

    Or...

    "I'm starting to think this is a scam!"...

    Or...

    "If I don't hear back from you in one hour, I'm going to call my lawyer!"...

    Might make you feel good, but they'll virtually guarantee whatever help you do get right now will be minimal, at best, and your chances of getting anything other than minimal help from that person again in the future will be somewhere between slim and none.

    Tip #2 - Be polite.

    For some strange reason, one I've yet to figure out, many people seem to think the rules of simple, common courtesy don't apply online...

    Don't you be one of them!

    A request for help written in a polite tone, using "please" and "thank you", will, more often than not, get you a prompt and courteous reply.

    Tip #3 - DON'T SHOUT!!!

    Whether you know it or not, typing your request for help in all capital letters is the online equivalent of shouting in the face of the person who receives it...

    And...

    The liberal use of multiple exclamation marks makes your shouting even louder and more emphatic!

    Question for you...

    Do you like it when someone shouts in your face?

    Guess what?

    Neither does anyone else! :-)

    Tip #4 - Keep your request short and to the point.

    Most people doing business online don't have the time to read long, drawn out messages trying to figure out what you need, nor do they have the time to keep writing you back over and over again trying to clarify what you need.

    When you ask for help online, *always* include your name, contact information, order information, specific dates, specific details, and a clear, concise description of the help or information you need.

    Avoid including any information that doesn't directly contribute to helping the person you're asking for help to give you the exact help you need.

    Tip #5 - Say thank you.

    After you've received the help you've asked for, a simple "thank you!" or "thanks, I appreciate your help!" will go a long way towards insuring the door will be wide open the next time you need that person's help again.

    Once again...

    The single most important thing you need to remember when you're asking for help online is that there's a real "live" person on the other end.

    Treat that person as you'd like to be treated and you'll fi

    Online Business Networking: How Personal is Too Personal?
    Online networking has opened up some fantastic business opportunities for solo entrepreneurs. You can open an account with one of the major online business networks such as Ryze, and get to know industrious and inspiring minds from all corners of the world.Many of these networks offer the option to design your own web page, where visitors can surf on by and learn a little about who you are, what you do, and how your knowledge and experience might be of assistance to them. You can post pictures, logos, art, descriptive text... pretty much whatever you like. It's an amazing chance to bu
    ive".

    When you ask for help in a constructive manner, you'll get the help you need, when you need it, and you'll "build" a relationship that'll keep the door open for future help.

    On the other hand...

    When you ask for help in a destructive manner, although you might get the help you need this time, you'll "destroy" any chance of a relationship and close the door to future help.

    Based on the thousands of questions and support requests I've received and answered online, here are five powerful tips that'll help you get the help you need, when you need it, and get it in a way that'll leave the door wide open for future help:

    Tip #1 - Don't lead with your chin.

    Leading with your chin is a great way to get knocked on your...

    Well...

    You fill in the blank. :-)

    The single most important thing you need to remember when you're asking for help online, whether you're asking by email or by filling out an online form, regardless of how angry or frustrated you might be, is that there's a real "live" person on the other end...

    A person who has "feelings" just like you do!

    Including phrases in your first request for help like...

    "Are you going to help me right now, right this minute, or are you going to give me my money back?"...

    Or...

    "I'm starting to think this is a scam!"...

    Or...

    "If I don't hear back from you in one hour, I'm going to call my lawyer!"...

    Might make you feel good, but they'll virtually guarantee whatever help you do get right now will be minimal, at best, and your chances of getting anything other than minimal help from that person again in the future will be somewhere between slim and none.

    Tip #2 - Be polite.

    For some strange reason, one I've yet to figure out, many people seem to think the rules of simple, common courtesy don't apply online...

    Don't you be one of them!

    A request for help written in a polite tone, using "please" and "thank you", will, more often than not, get you a prompt and courteous reply.

    Tip #3 - DON'T SHOUT!!!

    Whether you know it or not, typing your request for help in all capital letters is the online equivalent of shouting in the face of the person who receives it...

    And...

    The liberal use of multiple exclamation marks makes your shouting even louder and more emphatic!

    Question for you...

    Do you like it when someone shouts in your face?

    Guess what?

    Neither does anyone else! :-)

    Tip #4 - Keep your request short and to the point.

    Most people doing business online don't have the time to read long, drawn out messages trying to figure out what you need, nor do they have the time to keep writing you back over and over again trying to clarify what you need.

    When you ask for help online, *always* include your name, contact information, order information, specific dates, specific details, and a clear, concise description of the help or information you need.

    Avoid including any information that doesn't directly contribute to helping the person you're asking for help to give you the exact help you need.

    Tip #5 - Say thank you.

    After you've received the help you've asked for, a simple "thank you!" or "thanks, I appreciate your help!" will go a long way towards insuring the door will be wide open the next time you need that person's help again.

    Once again...

    The single most important thing you need to remember when you're asking for help online is that there's a real "live" person on the other end.

    Treat that person as you'd like to be treated and you'll f

    Entrepreneurs Have A 'Never, Ever Give Up' Attitude
    One thing entrepreneurs have in common is the ability not to be stopped by problems, but to turn their problems into opportunities. Where other people get stuck in problems, entrepreneurs bounce back with new answers seeing a different way forward.I once read an article on entrepreneurs in a South African magazine. The author explained some of the characteristics of an entrepreneur and then he relates a story told to him by an entrepreneur who was asked, “What makes entrepreneurs different than the rest of us?”“Well,” the entrepreneur said, “when I think of entrepreneurs I thin
    ou're asking by email or by filling out an online form, regardless of how angry or frustrated you might be, is that there's a real "live" person on the other end...

    A person who has "feelings" just like you do!

    Including phrases in your first request for help like...

    "Are you going to help me right now, right this minute, or are you going to give me my money back?"...

    Or...

    "I'm starting to think this is a scam!"...

    Or...

    "If I don't hear back from you in one hour, I'm going to call my lawyer!"...

    Might make you feel good, but they'll virtually guarantee whatever help you do get right now will be minimal, at best, and your chances of getting anything other than minimal help from that person again in the future will be somewhere between slim and none.

    Tip #2 - Be polite.

    For some strange reason, one I've yet to figure out, many people seem to think the rules of simple, common courtesy don't apply online...

    Don't you be one of them!

    A request for help written in a polite tone, using "please" and "thank you", will, more often than not, get you a prompt and courteous reply.

    Tip #3 - DON'T SHOUT!!!

    Whether you know it or not, typing your request for help in all capital letters is the online equivalent of shouting in the face of the person who receives it...

    And...

    The liberal use of multiple exclamation marks makes your shouting even louder and more emphatic!

    Question for you...

    Do you like it when someone shouts in your face?

    Guess what?

    Neither does anyone else! :-)

    Tip #4 - Keep your request short and to the point.

    Most people doing business online don't have the time to read long, drawn out messages trying to figure out what you need, nor do they have the time to keep writing you back over and over again trying to clarify what you need.

    When you ask for help online, *always* include your name, contact information, order information, specific dates, specific details, and a clear, concise description of the help or information you need.

    Avoid including any information that doesn't directly contribute to helping the person you're asking for help to give you the exact help you need.

    Tip #5 - Say thank you.

    After you've received the help you've asked for, a simple "thank you!" or "thanks, I appreciate your help!" will go a long way towards insuring the door will be wide open the next time you need that person's help again.

    Once again...

    The single most important thing you need to remember when you're asking for help online is that there's a real "live" person on the other end.

    Treat that person as you'd like to be treated and you'll f

    Developing Good Interpersonal Skills - Part 2
    Developing good interpersonal skills socially and at work begins with looking outwards; being very generous with praise and having a genuine desire to listen and encourage at every opportunity. Too many people are only interested in hearing their own voices, or putting their colleagues down. This could explain why many organisations are short on innovation but long on windbags who, having the authority and a captive audience to match, drone on relentlessly because they believe their utterances to be paramount.Like a former colleague who used to boast that, as director, he was the only
    ink the rules of simple, common courtesy don't apply online...

    Don't you be one of them!

    A request for help written in a polite tone, using "please" and "thank you", will, more often than not, get you a prompt and courteous reply.

    Tip #3 - DON'T SHOUT!!!

    Whether you know it or not, typing your request for help in all capital letters is the online equivalent of shouting in the face of the person who receives it...

    And...

    The liberal use of multiple exclamation marks makes your shouting even louder and more emphatic!

    Question for you...

    Do you like it when someone shouts in your face?

    Guess what?

    Neither does anyone else! :-)

    Tip #4 - Keep your request short and to the point.

    Most people doing business online don't have the time to read long, drawn out messages trying to figure out what you need, nor do they have the time to keep writing you back over and over again trying to clarify what you need.

    When you ask for help online, *always* include your name, contact information, order information, specific dates, specific details, and a clear, concise description of the help or information you need.

    Avoid including any information that doesn't directly contribute to helping the person you're asking for help to give you the exact help you need.

    Tip #5 - Say thank you.

    After you've received the help you've asked for, a simple "thank you!" or "thanks, I appreciate your help!" will go a long way towards insuring the door will be wide open the next time you need that person's help again.

    Once again...

    The single most important thing you need to remember when you're asking for help online is that there's a real "live" person on the other end.

    Treat that person as you'd like to be treated and you'll f

    What Ever Happened to Customer Service?
    In my humble opinion, the number one issue a company should be paying attention to is customer service. But it seems more and more that getting the sale is taking priority over making the customer happy. Below are several examples of poor service – how would your company handled each of these circumstances?I ordered file cabinets from Staples through their on-line store and was given a specific delivery date that their trucking company would deliver. The promised day came and went with no phone call to me to let me know there was a delay. The trucking company had very specific dir
    ing you back over and over again trying to clarify what you need.

    When you ask for help online, *always* include your name, contact information, order information, specific dates, specific details, and a clear, concise description of the help or information you need.

    Avoid including any information that doesn't directly contribute to helping the person you're asking for help to give you the exact help you need.

    Tip #5 - Say thank you.

    After you've received the help you've asked for, a simple "thank you!" or "thanks, I appreciate your help!" will go a long way towards insuring the door will be wide open the next time you need that person's help again.

    Once again...

    The single most important thing you need to remember when you're asking for help online is that there's a real "live" person on the other end.

    Treat that person as you'd like to be treated and you'll find as I have that, more often than not, you'll get all the help you need, when you need it, and that person's door will always be open to you should you need their help again.

    Copyright 2006 Tony Mase

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