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  • Answer Upon - What Busch Gardens Has To Do With E-Commerce

    What is 6 Sigma?
    You may have noticed the increase of discussion and publication about a topic called 6 Sigma. However, what isn’t as obvious is what 6 Sigma actually is. First created by Motorola, 6 Sigma is an intensive, highly focused, and greatly effective quality control strategy. Its primary goal is to maintain the performance of an organizatio
    oduct add-ons, tip sheets, and the like. Are you even updating your links to other helpful resources? What about using a professional list management service to keep in touch with your customers? Are you even thinking about the
    Product, Promotion, and Police Protection
    Please Officer, don’t arrest me!I realize it might have looked like I was being a bit overly friendly with the guy, but honestly … I was just checking out his t shirt!Everything was fine until I asked him if I could feel the fabric. Holy cow, when I slipped my arm underneathhis t shirt I thought his wife was going
    The folks at my favorite amusement park are constantly working on their next great attraction. Take the Griffon, for example, a 205 feet up, 90 degrees straight down, “dive coaster”, that must’ve taken years of architectural and engineering design, investment, construction, and testing, before debuting last week. Over the Memorial Day weekend, people spent hours in line waiting to experience this thrill ride. And was it ever worth it! This is a ride like no other.

    Call it a stretch, but Busch Gardens is a model of commerce that many could stand to emulate in their online presence. If you think of your website as an amusement park, ask yourself, “what is my big attraction today, and what will it be next month?” Are you investing in your infrastructure? That could mean installing a threaded chat or bulletin board application, or posting downloadable pdf white papers, web design templates, product add-ons, tip sheets, and the like. Are you even updating your links to other helpful resources? What about using a professional list management service to keep in touch with your customers? Are you even thinking about the

    Customers Know Why They Buy - Do You?
    Still looking for a way to improve your sales performance? The problem is that you’ve been going to the wrong places, talking to the wrong people and reading the wrong books. To get the right answer, you must know where to find it!The answers that you need to enhance your method and boost your sales will come when you stop rely
    d engineering design, investment, construction, and testing, before debuting last week. Over the Memorial Day weekend, people spent hours in line waiting to experience this thrill ride. And was it ever worth it! This is a ride like no other.

    Call it a stretch, but Busch Gardens is a model of commerce that many could stand to emulate in their online presence. If you think of your website as an amusement park, ask yourself, “what is my big attraction today, and what will it be next month?” Are you investing in your infrastructure? That could mean installing a threaded chat or bulletin board application, or posting downloadable pdf white papers, web design templates, product add-ons, tip sheets, and the like. Are you even updating your links to other helpful resources? What about using a professional list management service to keep in touch with your customers? Are you even thinking about the

    Getting Your Employees' Attention Back to Work
    It is 9:00 am on a Monday morning. Do you know where your employees’ attention is? Is it on work?Picture this. You are at work. The phone rings. It is your aging father’s neighbor calling to say that Dad is walking around outside in his pajamas and seems confused. You have a full day of meetings and deadlines. Your heart sinks as
    like no other.

    Call it a stretch, but Busch Gardens is a model of commerce that many could stand to emulate in their online presence. If you think of your website as an amusement park, ask yourself, “what is my big attraction today, and what will it be next month?” Are you investing in your infrastructure? That could mean installing a threaded chat or bulletin board application, or posting downloadable pdf white papers, web design templates, product add-ons, tip sheets, and the like. Are you even updating your links to other helpful resources? What about using a professional list management service to keep in touch with your customers? Are you even thinking about the

    Persistence at the Start Really Pays Off
    When you finally start a system of prospecting you expect everything to function like clockwork. You develop your wording and practice it until you know it cold. You determine how many calls you need to make per week and also when you will make them.As you go about this process you also know that you will not always accomplish
    tion today, and what will it be next month?” Are you investing in your infrastructure? That could mean installing a threaded chat or bulletin board application, or posting downloadable pdf white papers, web design templates, product add-ons, tip sheets, and the like. Are you even updating your links to other helpful resources? What about using a professional list management service to keep in touch with your customers? Are you even thinking about the
    Continuously Moving Your Marketing Forward
    Marketing is an ongoing journey for your business.That might seem like an obvious statement, but the actions of many small business owners might indicate otherwise. For many you build a web site, or create a brochure, or go to a few networking events and then you wait for results to happen. Effective marketing rarely works
    oduct add-ons, tip sheets, and the like. Are you even updating your links to other helpful resources? What about using a professional list management service to keep in touch with your customers? Are you even thinking about these things? How about web interactivity? An interactive map to your location? Flash? Real-time customer support chat? E-Newsletter? Knowledge base? How about just a visual overhaul? If you aren’t constantly thinking about how to delight your customers the next time they visit, then you could stand to learn a thing or two from the customer-savvy folks at Busch Gardens.

    The point is, you want your customers to have a positive experience when they come, and learn to expect that there will be something new when they come back. Surprise them with a feature that exceeds their expectations. If you have a reliable customer relationship management platform - basically, customer list management plus messaging - you can even announce when these new features and upgrades become available. With practice, you can learn to manage your site’s traffic like an orchestra conductor, building peaks and crescend

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