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Answer Upon - Preventing Flame Wars: Two Basic Principles of Netiquette to Help Keep Things Cool
In-sourcing a CRM System - Some Questions You Should Ask (Yourself). t possible thing is that an escalation begins -- a vicious circle. Sound familiar?If your company is taking the step to buy a third party CRM software it will face a lot of challenges. These challenges are not more or less when you decide to make the software yourself. They are just different.There are software vendors that provide a best-practic You're never backed into a corner online. Take the time to cool off and re-think it before you reply. 2. Don't say anything online that you wouldn't say in person. Would The Power of Approachability There seems to have been a surge of highly emotional debates on several of the networks I'm on lately, including ones that I moderate. I expect this on, say, Slashdot or other topical networks where people are anonymous, but it really surprises me that people engage in this in a business networking context. No one looks their best when they're bickering.Alright. Something weird is going on here.In the past few weeks, I’ve had three different people make almost the exact same comment to me.First it happened in Salt Lake City. I was recovering from a multi-speech day, resting in my hotel room, watching Anchor There are two simple principles of netiquette that you can use to help prevent escalation of these conversations into flame wars: 1. Presume good intent. What is the best possible way the other person could mean by what they said? If your initial reaction to what somebody says is negative, pause. Take a deep breath. Try to detach from your own personal context and put yourself in their context. What might they have meant by that? Maybe you're misinterpreting what they're saying. So pick the best possible meaning, and respond to that. What's the worst that can happen? They correct you and say, "No, I really meant..."? On the other hand, if you respond to your negative reaction, the worst possible thing is that an escalation begins -- a vicious circle. Sound familiar? You're never backed into a corner online. Take the time to cool off and re-think it before you reply. 2. Don't say anything online that you wouldn't say in person. Would y Choosing Corporate Gifts That Keep Giving Back is in a business networking context. No one looks their best when they're bickering.Corporate gift baskets have become de rigueur in doing business these days. If you do marketing, you know that corporate gift baskets are among the most popular thank you and holiday gifts sent out between businesses. The stuffing for the basket may include anything from j There are two simple principles of netiquette that you can use to help prevent escalation of these conversations into flame wars: 1. Presume good intent. What is the best possible way the other person could mean by what they said? If your initial reaction to what somebody says is negative, pause. Take a deep breath. Try to detach from your own personal context and put yourself in their context. What might they have meant by that? Maybe you're misinterpreting what they're saying. So pick the best possible meaning, and respond to that. What's the worst that can happen? They correct you and say, "No, I really meant..."? On the other hand, if you respond to your negative reaction, the worst possible thing is that an escalation begins -- a vicious circle. Sound familiar? You're never backed into a corner online. Take the time to cool off and re-think it before you reply. 2. Don't say anything online that you wouldn't say in person. Would Provide Exceptional Value - Grow Your Business t possible way the other person could mean by what they said? If your initial reaction to what somebody says is negative, pause. Take a deep breath. Try to detach from your own personal context and put yourself in their context. What might they have meant by that? Maybe you're misinterpreting what they're saying.The primary objective of a business is to get and keep customers. Growing a profitable business requires providing exemplary customer service and products or services of exceptional value.In the classic book, The Science of Getting Rich, Wallace D. Wattles writes th So pick the best possible meaning, and respond to that. What's the worst that can happen? They correct you and say, "No, I really meant..."? On the other hand, if you respond to your negative reaction, the worst possible thing is that an escalation begins -- a vicious circle. Sound familiar? You're never backed into a corner online. Take the time to cool off and re-think it before you reply. 2. Don't say anything online that you wouldn't say in person. Would Thank God for Small Blessings Like Ice Cream Maybe you're misinterpreting what they're saying.The blazing heat of summer as well the frequent heat waves that racks the state has brought back the popularity of ice cream as a way to escape the heat. Not only that, it seems that sugar free and fat free ice creams are losing ground in favor of the old tasty, sweet and So pick the best possible meaning, and respond to that. What's the worst that can happen? They correct you and say, "No, I really meant..."? On the other hand, if you respond to your negative reaction, the worst possible thing is that an escalation begins -- a vicious circle. Sound familiar? You're never backed into a corner online. Take the time to cool off and re-think it before you reply. 2. Don't say anything online that you wouldn't say in person. Would How to Lose the Sale Quickly & Easily t possible thing is that an escalation begins -- a vicious circle. Sound familiar?Here are five sure-fire ways to guarantee you will not get the sale;Focus on yourself. I recall meeting several salespeople from a variety of vendors regarding an initiative I was working on for a client. EVERY single person began their presentation by telling me ab You're never backed into a corner online. Take the time to cool off and re-think it before you reply. 2. Don't say anything online that you wouldn't say in person. Would you say it to their face at a networking event? If not, then why would you say it here? Don't think that the relationships here are any less important, the feelings any less real, etc. And don't think it won't have any impact on your business. No one looks good when they get emotional in an argument, even when they're right. Does it reflect better on you to be right? Or to be someone who's easy to get along with? I'm not saying people shouldn't voice their opinions, or debate their differences of opinion, but not at the expense of their relationships and even their reputation. Think about it... would you want to do business with someone who was always right but always arguing about it to show how right they are? (unless they're a trial lawyer, of course, in which case that's a very desirable trait)
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