Important Principles For Building A Strong Company Foundation
Take ResponsibilityWe approach the world as elements of cause rather than victims of circumstance. We take 100% responsibility for relationships and for the work we are doing for customers. Communication from the customer and the support of our co-workers are essential elements in the process of delighting customers. Our approach is one that is based upon taking 100% responsibility for seeing that our co-workers have all the information they need in order to produce the project according to the customer’s expectations. To anyone working with the project, they need to take complete responsibility for understanding the project completely. If anyone missed anything, we are going to discover it and find out what we need to know. We take complete responsibility for the quality of our relationships with our co-workers, vendors and customers. This may mean apologizing and admitting fault. It may mean being gracious when others have to apologize or admit fault to us.Be EarlyWe want to be early with projects - be early to meetings - be early to work. Remember, when you are early, you never have to apologize!Understand Others First - Then Make Sure That We Are UnderstoodWhen confronting problems, we work to create win-wins. If you are going to create a win-win, you must not only know wha

The Great Debate
There is a debate that has surfaced in the skip trace world in the past few years.No, we are not talking about the battle over paper or plastic or even the cola wars. Should you use real skip tracers or just databases? This has crossed the mind of more than one collection manager. There are pros and cons to each side.Let’s take a look at just using databases first. It starts with subscribing to a database which offers name, address, phone number and so on. You input the information you have onto the request screen and request new information. The updated information is then returned to you. Usually it is not very (a relative term) expensive. You then use the information recently obtained to collect funds, property or whatever you are after. When it is described like that it sounds perfect doesn’t it?Unfortunately now for the down side. The database companies work very hard at keeping their information up to date and some of them are very reputable companies. That being said, here is how it works. The database companies mainly get their information the same ways. Everything from magazine subscriptions to public records are mixed together to get information on everyone. However, even with their best attempts, it does not take long to become outdated. The database companies claim that they are kept up to date most o

7 Point Checklist for Business Letters
I don’t claim to be a good advertising writer. But over the years, I’ve sent hundreds of business letters. Here are a few things I try to include in each of them:l. The headline, first sentence, and P.S. are usually the best-read parts. They need to dramatize an offer, or focus on the reason the letter was sent.2. Most letters should emphasize a single theme. Everything in the letter should relate to that theme.3. Use active, descriptive words.4. Show customers how to solve a problem. In a letter to your customers, this might involve MAKING or SAVING money.5. Readers relate to “success stories.” Can you tell them how you’ve solved a specific problem for other customers?How about running an “open letter to customers?” Detail your plans for your company’s future, or for an upcoming trade show. Tell how your reader can benefit.6. One major question companies ask is “How do we get more response – or feedback – from a letter?”Here are a few ideas: give away something free; offer that item or service in the first sentence; use a color marker (perhaps red or blue) to highlight the letter’s main points; give readers a reason to contact you by a specific date; put a toll-free number, e-mail address, phone, and physical address in the letter.7. “The pain/gain concept” is an idea th

What's Black and Yellow and Read All Over?
It could be a month old banana with an interesting label, but it’s not. It happens to be the Yellow Pages and it’s actually been around well over 100 years since it started out as a pamphlet of local business listings in Wyoming. If you’re typical, you use them to find something at least once a week, according to national statistics. If not, you still know where to find them in your home or office, when the need does arise. So, what’s the big deal about the Yellow Pages, anyway?Well, if you are in business and have, or are considering, an ad, what do you really know about this unusual media? Let’s look at that last statement. Most media are creative and use a variety of tactics to entice you to buy, from discounts, special services and characters or spokes-people. They peer at you from T.V. commercials, magazines, radios, billboards, direct mailers, or newspapers. But the Yellow Pages acts more like a reference guide, ready and waiting for you to go to it when you need something. Therefore, it’s referred to as a “directional” media and that’s where it’s uniqueness comes in. It doesn’t have to resort to dancing elephants or one-day only sales banners to get your attention. The very fact you are already in the “tire dealers” heading is a testament to the fact you need tires. Now it’s simply a matter of finding the dealer of choi

Medical Billing - DME Software Add Ons
Everybody loves the extras. Getting what you pay for is one thing, but when you get those extra items, is when you feel like you're getting more for your money. In the world of medical billing, this is no different. Unfortunately, most software systems don't give you those extras at no cost. Still, there nice to have when you want to do a little bit more than just bill for services rendered. So what are some of the more common extras that come with DME software?One of the common items that come extra with DME software is what is called barcoding. Barcoding has actually been going on for quite some time in the retail world. Just go to the local supermarket and you'll find those Universal Product Codes, called UPC codes, all over the place. As a matter of fact, most supermarkets now have automated checkouts using these UPC codes. How UPC codes work is beyond the scope of this article, but briefly, what the manufacturer of the item does is place a special code on each package that needs a special reader to read the price associated with it. This price is then stored in the system so that when the code is read, which is the product code, the price comes up on the register and is added to the subtotal. This functionality is added to some DME software to enable billing houses to sell over the counter items to patients.ng external factors such as international terrorism and the rapid rise in fuel costs, most industry m and the rapid rise in fuel costs, most industry forecasts predict continued growth in revenue.

Recent studies show however, that the industry suffers from a considerable loss in revenue and profits because of ineffective differentiation of ser